Recalled (reviewed)

Question 1

The Administrator at Universal Containers wants to add branding to Salesforce. Which two considerations should the administrator keep in mind? Choose 2 answers
A. Only one theme can be active at a time, and a theme applies to the entire org.
B. Chatter external users see the built-in Lightning blue theme only.
C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
D. Themes apply to Salesforce Classic and to the Salesforce mobile app.

Answer 1

A, B

https://help.salesforce.com/s/articleView?id=sf.brand_your_org_in_lightning_experience.htm&type=5

Question 2

Ursa Major Solar needs its sales users to be able to do the following:
* View their open Opportunities grouped by Stage
* View their open Opportunities grouped by source report on a dashboard component.
Which report format needs to be used to accomplish this goal?
A. Tabular
B. Matrix
C. Joined
D. Summary

Answer 2

C. Joined Reports can show two reports, each grouped by a different field.

https://help.salesforce.com/s/articleView?id=sf.reports_joined_format_concepts.htm&type=5

Question 3

Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record. How should an administrator ensure this requirement?
A. Make the field universally required.
B. Create a Process Builder to set the field.
C. Define an approval process for the child.
D. Require the field on the record type.

Answer 3

A. Universally required field

https://help.salesforce.com/s/articleView?id=sf.fields_universally_required_field_considerations.htm&type=5

Question 4

Sales management at Universal Containers needs to display the following information on each account record.
* Amount of all open opportunities
* Amount of all closed won opportunities
Which feature should a system administrator use to meet this requirement?
A. Cross-object formula fields
B. Calculated columns in the related list
C. Roll-up summary fields
D. Workflow rules with field updates

Answer 4

C. Roll-up summary fields

Question 5

How to record customer calls

Answer 5

Quick Actions

Question 6

What is true about Standard vs Custom objects?
A. Custom and Standard objects have standard fields.
B. They both come with Salesforce
C. You can customize the page layout for both.

Answer 6

C

Standard objects, such as accounts, cases, contacts, and opportunities, are included with Salesforce by default.

Custom objects are based on standard objects, extend standard functionality, and store information that is unique to an org.

https://help.salesforce.com/s/articleView?id=sf.basics_object_types.htm&type=5

Question 7

Users have noticed that when they click on a report In a dashboard to view the report details, the values In the report are different from the values displayed on the dashboard. Users are changing information. How to stop users from changing the information

Question 8

Campaign Member can be associated with which two objects? Choose 2 answers
A. Account
B. Opportunity
C. Lead
D. Contact

Answer 8

C. Lead

D. Contact

Question 9

On which two objects can an administrator customize the Stage Setup Flow?
A. Leads
B. Opportunities
C. Campaigns
D. Campaign Members

Answer 9

A. Leads

B. Opportunities

Question 10

A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard, how would an administrator enable this? Choose 2 answers
A. Create the dashboard as a dynamic dashboard
B. Grant the sales manager the “Drag-and-Drop Dashboard builder” permission
C. Grant the sales manager the “Manage Dynamic Dashboards” permission
D. Grant the sales manager the “View my Teams Dashboard” permission

Answer 10

A. Create the dashboard as a dynamic dashboard

D. Grant the sales manager the “View my Teams Dashboard” permission

Question 11

What is the maximum number of Components available on a Dashboard?
A. 10
B. 50
C. 20
D. 5

Answer 11

C. 20

Question 12

What is the maximum number of objects that can be added to a custom report type?
A. Two as long as the objects have associations.
B. One as long as the object has a master-child relationship.
C. Unlimited as long as the objects have associations.
D. Four as long as the objects have associations.

Answer 12

D. Four as long as the objects have associations.

Question 13

The sales teams at Universal Containers need to easily access the Sales Pipeline Dashboard. How can an administrator accomplish this in Lightning Experience?
A. Create a cross object dashboard component and add to the record
B. Create a embedded dashboard and add to the Home tab
C. Create a new component for each sales user and add to their profile
D. Create a new object and add a dashboard component

Answer 13

B. Create a embedded dashboard and add to the Home tab

Question 14

What should an administrator consider when configuring workflow rules? or What are two considerations when configuring workflow rules? (2 answers)
A. Rules can be evaluated when records are created or edited.
B. Rules must be deactivated before using the Data Import Wizard.
C. All existing records are evaluated when a new rule is activated.
D. Rule actions can take place immediately or can be time based.

Answer 14

A. Rules can be evaluated when records are created or edited.
D. Rule actions can take place immediately or can be time based.

Question 15

The sales users at Universal Containers need to view their open Opportunities grouped by Stage, and as a source report on a dashboard component. Which report format should the System Administrator use to fulfill these requirements?
A. Summary
B. Matrix
C. Tabular
D. Joined

Answer 15

D. Joined

Question 16

A time-dependent action is placed in the workflow queue when the record is created. Which two scenarios will cause the action to be removed from the queue? Choose 2 answers.
A. When the record no longer matches the rule criteria.
B. When the action is deleted from the workflow queue.
C. When a validation rule is triggered for the record.
D. When another record triggers the same workflow rule.

Answer 16

A. When the record no longer matches the rule criteria.

B. When the action is deleted from the workflow queue.

Question 17

Sales Manager to have a scripted screen for sales reps to follow when making a call, where would the administrator put it?

Answer 17

Flow

Question 18

Universal Containers uses a private sharing model for Opportunities. The sales team wants sales engineers to be involved in specific Opportunities to help Sales Representatives close deals faster. How can an Administrator meet this request?
A. Add Chatter groups to Opportunities.
B. Enable Chatter Feed Tracking on Opportunities.
C. Add Sales Engineers to Account Teams.
D. Add Sales Engineers to Opportunity Teams.

Answer 18

D. Add Sales Engineers to Opportunity Teams.

“A. Incorrect, Chatter groups do not provide additional access in a Private model.
B. Incorrect, Chatter Feed Tracking does not provide additional access in a Private model.
C. Incorrect, Account Teams grant additional access options for the Account Object.
D. Correct, Opportunity Teams grants additional access options for the Opportunities Object. End Users can also do this.”

Question 19

Salesforce users have a session time out of 12 hours. Management is requesting that timeout be increased to 24 hrs. and that inactive users are logged out at that time. How should a System Administrator accommodate this request?
A. In User Profiles, type 24 hours in the Timeout section, and check the box for Force logout on session timeout.
B. In Session Settings choose 24 hours, and check the box for Force logout on session time-out.
C. In User Records, type 24 hours in the Timeout section, and uncheck the box for Force logout on session timeout.
D. In Session Settings choose 24 hours, and uncheck the box for Force logout on session timeout

Answer 19

B. In Session Settings choose 24 hours, and check the box for Force logout on session time-out.

“A. False, under User Profiles (System Settings), there is no ““Force Logout on session timeout”” available.
B. Correct, under Settings > Security > Session Settings, you can see the checkbox for ““Force Logout on session timeout””.
C. False, under User Profiles (System Settings), there is no ““Force Logout on session timeout”” available.
D. False, unchecking this box will mean the users are not Forced to logout on session timeout.”

Question 20

Universal Containers wants to ensure that its org is secure and has asked an Administrator to configure password requirements for its users. Which three actions are Administrators able to configure? Choose 3 answers.
A. Set a requirement that passwords must be unique for each user.
B. Set the length of time before passwords expire.
C. Set maximum invalid login attempts.
D. Set password complexity requirements.
E. Set prohibited password values.

Answer 20

B, C, D

Question 21

An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished? Choose 2 answers.
A. Assign a permission set to all users.
B. Assign all users to a custom profile.
C. Enable the Marketing User checkbox.
D. Modify the Marketing User profile.

Answer 21

A, D

Question 22

When importing data, what happens if some records do NOT meet the data validation criteria?
A. Import process ignores the data validation criteria
B. Import process aborts when it encounters the first invalid record
C. Import process fails only for the records with invalid data.
D. Import process requires user authorization to import the invalid records

Answer 22

C

“A. Incorrect, validation rules always trigger unless deactivated before importing.
B. Incorrect, encountering a unmapped universally required field aborts the import process.
C. Correct
D. Incorrect, validation rules are not designed to be bypassed. Validation rules block invalid data.”

Question 23

A system administrator at Universal Containers needs to transfer records from one user to another. What object can be transferred using the mass transfer tool? (2 answers)
A. Leads
B. Campaigns
C. Quotas
D. Accounts

Answer 23

A, D

A. Correct, don’t lose any Leads.
B. Incorrect, Campaigns is not tranfserrable (perhaps because you need to be a Marketing User to edit Campaigns)
C. Incorrect, Quotas are target numbers for revenue or opportunity number. They would not pertain to a new owner.
D. Correct, someone should be managing a account.”

Question 24

Recently one of Ursa Major Solar’s competitors lost critical data after a powerful hurricane caused multiple power outages. Ursa Major Solar needs to ensure that its Salesforce data is backed up and protected from such an event. Which two statements are true regarding this goal? Choose 2 answers.
A. Salesforce offers a weekly or monthly backup service via a zip file.
B. Ursa Major Solar can download an app from the App Exchange.
C. Salesforce offers a daily backup service via a zip file.
D. Contact Salesforce Support for a free backup.

Answer 24

A, B

Data Export can do weekly or monthly (but not daily) backups.
https://trailblazers.salesforce.com/answers?id=9063A000000pbLkQAI

Question 25

A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce? A. All records are automatically assigned to another user. B. All records are automatically deleted. C. All records are assigned to the deactivated user until reassigned. D. All records are automatically assigned to the Administrator.

Answer 25

C. All records are assigned to the deactivated user until reassigned.

Question 26

Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has decided to add custom sizing as an add-on item in Salesforce. The administrator needs to allow sales users to add customer sizing to the total opportunity sale. What should the administrator do to achieve this goal? A. Add custom sizing as a new product in a price book. B. Make a new custom object related to Opportunities for custom sizing. C. Add custom sizing as a new product in an order. D. Add a new field on the opportunity labeled custom sizing.

Answer 26

A. Add custom sizing as a new product in a price book.

Question 27

``` Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues? A. Einstein Opportunity Scoring B. Einstein Activity Capture C. Einstein Search Personalization D. Einstein Lead Scoring ```

Answer 27

A. Einstein Opportunity Scoring

Question 28

``` Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager. Which feature should an administrator configure to meet this requirement? A. Case Escalation Rules B. Case Assignment Rules C. Case Scheduled Report D. Case Dashboard Refreshes ```

Answer 28

A. Case Escalation Rules

Question 29

An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answers A. IP address restrictions are set on the profile or globally for the org. B. Single sign-on will allow users to log in from anywhere. C. Users can change their password to avoid login IP restrictions. D. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions

Answer 29

A. IP address restrictions are set on the profile or globally for the org. D. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions

Question 30

Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app? A. Create a custom Lightning App with the action. B. Include the action in the Salesforce Mobile Navigation menu. C. Add the Salesforce Mobile and Lightning Experience action to the page layout. D. Modify compact Case page layout to include the action.

Answer 30

C. Add the Salesforce Mobile and Lightning Experience action to the page layout. Use the page layout editor to customize which actions show up in Salesforce and in the Salesforce mobile app: https://help.salesforce.com/s/articleView?id=sf.actions_overview.htm&type=5 Salesforce Mobile Navigation menu doesn't use Quick actions: https://trailhead.salesforce.com/content/learn/modules/salesforce1_mobile_app/salesforce1_mobile_app_navigation

Question 31

``` Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting. What should the administrator create to meet this request? A. Chatter Recommendations B. Chatter Broadcast Group C. Chatter Unlisted Group D. Chatter Stream ```

Answer 31

B. Chatter Broadcast Group

Question 32

Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet this requirement? A. Turn on Recurring Activities B. Workflow rule to create recurring tasks C. Enable Creation of Recurring Tasks D. Flow to create recurring tasks

Answer 32

C. Enable Creation of Recurring Tasks

Question 33

Cloud Kicks wants its reports to show a Fiscal Year that starts on February 1 and has 12 months. How should the administrator address this requirement? A. Set the Fiscal Year to Custom and the starting month as February. B. Set the Fiscal Year to Custom and the duration to 4 quarters. C. Set the Fiscal Year to Standard and the starting month as February. D. Set the Fiscal Year to Standard and the duration to 12 months.

Answer 33

C. Set the Fiscal Year to Standard and the starting month as February.

Question 34

``` The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response Include the top five troubleshooting tips that could help solve the customer's issue. What should the administrator suggest to meet these requirements? A. Email Alerts B. Knowledge Articles C. Auto-Response Rules D. Assignment Rules ```

Answer 34

B. Knowledge Articles

Question 35

A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field? A. The deleted field and its data CANNOT be restored. B. The deleted field and its data can be restored up to 15 days after deletion. C. The deleted field and its data can be restored up to 30 days after deletion. D. The deleted field can be restored up to 15 days after deletion, but all data will be lost.

Answer 35

B. The deleted field and its data can be restored up to 15 days after deletion.

Question 36

Universal Containers wants to ensure that Its org Is secure and has asked an Administrator to configure password requirements for its users. Which three actions are Administrators able to configure? Choose 3 answers A. Set maximum invalid login attempts. B. Set prohibited password values. C. Set requirement that passwords must be unique for each user. D. Set the length of time before passwords expire. E. Set password complexity requirements.

Answer 36

A. Set maximum invalid login attempts. D. Set the length of time before passwords expire. E. Set password complexity requirements.

Question 37

AW Computing needs to capture a loss reason in a rich text field when an opportunity is Closed lost. How should an administrator configure this requirement? A. Configure a workflow rule to display an error if Loss Reason is blank B. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank. C. Select the requirement checkbox next to the loss reason field on the page layout. D. Check the required checkbox on the Loss Reason field in Object Manager.

Answer 37

B. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

Question 38

``` Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates? A. External lookup B. Custom address C. Geolocation D. Geofence ```

Answer 38

C. Geolocation

Question 39

``` An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow. What flow element should the administrator add? A. Get Records B. Update Records C. Create Records D. Assignment ```

Answer 39

A. Get Records

Question 40

Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team. How should the administrator configure this requirement? A. Create six record types, each with 1 page layout. B. Create one record type with six Page Layouts. C. Create three record types, each with 2 page layouts. D. Create two record types, each with 3 page layouts

Answer 40

D. Create two record types, each with 3 page layouts

Question 41

An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access? A. Edit the profile for the users to remove Delete access from the objects. B. Create a new permission set that has Delete access deselected for the objects. C. Create a new role that prevents Delete permissions from rolling up to the users. D. Use a muting permission set with a permission set group to mute selected permissions.

Answer 41

D. Use a muting permission set with a permission set group to mute selected permissions.