real 2292 bus skills Flashcards

1
Q

The stewardship pillar within the BUILD leadership model can best be defined by:

A

A leader who effectively completes duties in a way that prioritizes the rights and needs of the followers they serve, and has a sense of obligation to consider the needs of the collective before self-interests.

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2
Q

Rick and Sally were negotiating on the price of piece of equipment for a factory. Rick is the sales rep for the equipment manufacturer (seller) and Sally works in purchasing for the factory (buyer). After discussing different prices for about an hour, Rick discovered that Sally was meeting with a competitor company tomorrow to discuss purchasing a similar piece of equipment. Which of the following best describes the power dynamic change after this new piece of information came out.

A

Sally increased her power because she showed Rick that she has a strong alternative.

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3
Q

Billy and Bob are negotiating the price of a used car. Billy is the seller and Bob is the buyer. Billy has an aspirational price of $12,000 and a reservation price is $8,700. Bob has an aspirational price is $8,100 and a reservation price is $9,400. In this situation, there is a:

A

Positive bargaining zone.

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4
Q

According to the lecture on negotiation, what is your strongest source of power when working through a negotiation?

A

A great best alternative.

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5
Q

Rachel is a current senior at the Fisher College of Business and decides to negotiate her job offer with Rich, the employer who made her an offer. As they begin the negotiation, Rachel discovers that both she and Rich would like her position to be located in New York and working as a financial analyst in the energy sector. What type of issue in a negotiation does this reflect?

A

Congruent.

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6
Q

Billy is a woodworker who makes and sells furniture made out of cedar wood. Sally is a fisher and sells her catch of the day to the local market. Both Billy and Sally are in search of a plot of land that provides natural resources to continue their businesses. They both find the same plot of land for sale that has cedar trees and running water abundantly filled with fish. What negotiation strategy should Billy and Sally use to both create the most value for themselves?

A

An integrative strategy.

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7
Q

Regarding diversity and inclusion, what is the best way to discover and understand the attributes and characteristics of someone that hide below “the waterline of visibility” (i.e. beliefs, life experiences, sexual orientation, talents, etc.)?

A

Ask questions and have a conversation to better get to know the person.

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8
Q

What are the three primary “faces” within the BUILD Leadership Model?

A

Self Leadership, Relational Skills, Stewardship.

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9
Q

A month into BUSMHR 2292, your team is performing at the highest level possible. Everyone understands their role and what they are accountable for and they are delivering exceptional results. Team members provide one another with constructive feedback that allows for the team to proceed forward with their projects in a positive direction. When given a new assignment, the team is able to jump right in. Which stage of Tuckman’s model best describes the group?

A

Performing.

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10
Q

John is a new manager that was just hired at Bostica, an eyewear company headquartered in New Jersey. He is leading a team of 5 employees. Prior to meeting with his team to start with the a project, John makes a list of goals he plans to accomplish with his team, using a very specific strategy. He believes that everyone’s varying experiences and strengths will combine well to accomplish the goals most efficiently and benefit the company as a whole. John is a visionary who plans to take this project to the next level and in the past he has been considered as someone who is a change agent. In looking at the BUILD Model, the dominant leadership skillset that John is displaying is:

A

Stewardship Skills.

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11
Q

As the group size (number of participants) decreases, the likelihood that teams fall prey to social loafing:

A

Decreases.

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12
Q

In a cooperative business model, members:

A

Actively participate in decision-making processes and share in the profits for their mutual benefit.

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13
Q

Organizations with more racial and gender diversity are shown to:

A

Be more profitable.

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14
Q

According to Google’s Project Aristotle, which of the following was not identified to be a required trait of a successful team?

A

An aligned vision.

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15
Q

Which type of business venture involves providing specialized services to customers and can include industries such as consulting, marketing, accounting, healthcare, and education?

A

Service-Based Businesses.

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16
Q

The recommended presentation process that is highlighted in the text begins with “understanding the purpose.” This step is critical because it helps the presenter understand what their over-arching goal is.

A

True.

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17
Q

When conducting audience analysis as part of the presentation process, which of the following factor(s) is important to consider?

A

All of the answers provided.

18
Q

A Google search tool tip that was shared in lecture that can be used to get the perspective of a different country is:

A

Site:country code.

19
Q

After finishing up a final round interview, which of the following should be included in the thank you email, according to lecture?

A

A sincere thank you with a personal anecdote about something that was discussed.

20
Q

According to the World Economic Forum, the 4th Industrial Revolution will be most likely characterized as:

A

The interplay between fields like neuroscience, computing, and artificial intelligence creating new realities at work.

21
Q

Which of the following statements most accurately represents the gender gap in corporate America?

A

Men and women are entering the workplace at about the same rate but by the time you get to the C-Suite, women are only making up 20% of the roles.

22
Q

The two CEOs whose congressional testimonies were analyzed during the communicating with impact lecture were:

A

None of above ( BP and Goldman)

23
Q

What advice was provided during lecture as it relates to watching your individual and group presentation videos after recitation?

A

First watch the video without audio to evaluate your nonverbal behaviors and then watch it a second time with audio to evaluate your verbal behaviors.

24
Q

Which of the following is true about a limited partnership?

A

They are useful for raising capital since they permit investors to participate financially in the business without incurring personal liability.

25
Q

According to lecture, the ability to judge the credibility of information is a critical skill set that students should be learning in order to be effective in the workforce.

A

True.

26
Q

Trish was an investment banker who had experienced several successes and failures over her three years in industry. When Trish was successful, she tended to take credit for that success by applauding her own skill and ability. However, when Trish failed, she tended to point to external factors that got in the way to achieving results. This tendency is an example of:

A

The attribution bias.

27
Q

Which of the following best describes the “sandwich” method as it relates to giving feedback?

A

Start and end with positive feedback and highlight the areas of improvement in the middle.

28
Q

Based on his positive interaction with Rebecca at the career fair, Robert is selected for an interview. He does not prepare nearly as well for the interview as he did for the fair, but nonetheless Rebecca still believes him to be a strong candidate qualified for the role. Which of the following biases most accurately apply to Rebecca’s decision to offer Robert the internship?

A

None of the answers provided (the correct bias is the “halo effect”).

29
Q

Which form of business ownership comprises approximately 70% of all US businesses?

A

None of the answers provided (the correct answer is “sole proprietorship”).

30
Q

Benefits of incorporation include all of the following, except:

A

Unlimited liability.

31
Q

A cell phone company’s customers are often categorized as __________ because they have low satisfaction but moderate loyalty due to limited choice and the high cost of changing providers.

A

Hostages.

32
Q

Sarah and Becky got together on a Sunday afternoon to play tennis. Upon arriving at the courts, they were talking about their jobs. Sarah worked for a legal entity that was primarily funded through government grants and donations. Becky on the other hand worked for an organization where there were thousands of stockholders. They were known for growth through acquisitions. In her day-to-day role, she was a Deal Manager and did the due diligence work prior to a major merger or acquisition. The legal entity that Becky likely works for is referred to as:

A

C-Corp.

33
Q

When we examine the company statements, “what we want to be” is

A

The vision.

34
Q

According to lecture, what are some ways to exude confidence while giving a presentation?

A

All of the answers provided.

35
Q

Johnathon and Sam are roommates who cannot seem to agree on who’s turn it is to take out the trash. As they argued in the hallway of their apartment building about this issue, they spot a neighbor walking past. They ask their neighbor, a neutral, third-party person, to help them resolve this conflict and come to an agreement. What type of negotiation is this?

A

A mediation.

36
Q

Which of the following statements about the impact of inflation on businesses is accurate?

A

Inflation can create uncertainty in the economy, making it difficult for businesses to plan and make long-term investments.

37
Q

How do technological factors impact businesses according to the readings?

A

Advances in technology can create new opportunities and challenges, influencing product development, communication channels, and consumer decision-making.

38
Q

Putting more emphasis on information and examples that are readily available as opposed to considering a broader range of information is an example of which bias?

A

Availability bias.

39
Q

Which of the following is a con of entreprenuership?

A

Financial uncertainty.

40
Q

The often unconscious act of referencing only those perspectives that fuel our pre-existing views, while at the same time ignoring or dismissing opinions — no matter how valid — that threaten our world view is an example of:

A

Confirmation bias.