Reading lecture 9 Flashcards
What explains the improvement in human performance in sports?
- keeping track of current performance through time
- keep track of performance and factors that affect it
- rewards (fosters motivation)
purchasing performance
degree to which the purchasing function can reach its goals by using the minimum resources
How to measure purchasing performance?
with efficiency and effectiveness
Efficiency
resources and costs made to achieve objectives and goals
administrative lead times, order per purchases
Effectiveness
results achieved through activities
e.g. material costs, quality, logistics, innovation
results achieved
comparison of goals we had in mind and what we actually achieved
dimensions that measurement and evaluation of purchasing activities are based on
price/cost dimension
product/quality dimension
logistics dimension
organizational dimension
price/cost dimension
important to get competitive prices from suppliers
product/quality
competitive prices only useful if flawless quality
logistics dimension
delivery of flawless quality on time and right quantity
organizational dimension
too many employees is useless because resources will outweigh results
fallacy of most organizations
- focus more on efficiency than on effectiveness
- care more about budget spend than on actual results
ROI
defined by turnover ratio = sales turnover/ networking capital
net working capital
= total assets - interest free liabilities
ROI margin
the same absolute improvement in sales turnover, as in purchase expenditure will have a much smaller effect on absolute profits and thus ROI margin