Random Questions Flashcards
Maxim number of pax
Dash 8 400
Adults 74
Infant 6
Total 80
Maxim number of pax
Dash 8 300
Adult 50
Infant 6
Total 56
Maxim number of pax
Dash 8 200
Adult 36
Infant 5
Total 41
Seat belts
All crew members and passengers shall wear seatbelt
- During take off And landing.
- during an instrument approach
- During turbulent conditions
- When the aircraft is flying at a height less than 1,000 feet above the terrain.
Effective cough
Indicates
Ineffective cough 6
Indicates
Diabetes,hypoglycaemia
Recognition 4
- Feeling faint ,dizzy and light headed;
- Confused, disorientated, possibly appearing to be drunk and / or aggressive.
- Pale skin , rapid pulse and shallow breathing and
- Shaking hands with profuse sweating
Hypoglycaemia treatment 3
8.5.11.3
- indentify the passenger is a diabetic .look for a medical alert bracelet or tag around the neck
- Give some form of sugar soon as possible such as coke ,lemonade or sugar dissolved in orange juice or water.
Repeat ever 15 min until recovery. - If psssenger becomes unconscious, adopt the DRSABC action plan and arrange for the passenger to be transferred to a hospital immediately. Nil by mouth.
Persons in. Custod
Definition 3
4.20.1
- Persons who. Have been refused entry into a country
- Persons who are being removed from a country foe any administrative or jeadicial reason.(deportee extradited)
- persons who are required by law to be moved from one place to another
Bcf series 4 200 /300
Serviceability
Operation
- Secure in bracket
- RED indicator disk in place.
Operation 1 remove 2 keep up right 3 pass a) push up catch
Bcf series 5 400 series
Serviceability
Operation
1, secure in brackett
2,indicator in green
3, pin intact
4, Anti - Tamper seal intact
Operation 1 remove 2 keep up right 3 pass a) Pull the pin b) aim At the base of the fire c) Squeeze the trigger d) Sweep - Motion
Denied boarding
Persons shall denied boarding if .
4.7.4.2
1 Are suspected of being under the influence of alcohol or drugs .
- Conduct themselves in an improper manner
- Do not comply with the instructions of authorised Company officials
- Are apparently unsound of mind
- Are known to be in possession of a unauthorised firearm.
- Are likely to constitute an annoyance to other passengers or Crew or a potential danger to the safety of the aircraft or it s occupants .
full cabin lighting must be turned on
5.7
- passengers boarding
- pre flight Breifings
- Safety demonstration
- Passanger disembarkation.
Refuelling
7,5,3
Unaccompanied Minor Briefing– QantasLink operations only
Location of exits.
Seat belt – use and adjustment.
Location of lifejacket.
Safety Information card.
Instructions on disembarkation procedures.
A general orientation of the aircraft, including the location of the toilet
Lithium Ion Batteries enclosed in a Mobility Aid’s Wheels (‘e-motion’)
what applies
The mobility aid must not be collapsed;
The wheels containing the batteries must remain attached to the
mobility aid;
The ON/OFF button on the wheels must be OFF and protected, e.g. taping a piece of sturdy cardboard/plastic over the button;
No watt hour restriction applies to the enclosed batteries;
Must be carried as checked baggage only;
The Pilot in Command must be notified;
Operator (airline) approval is required;
If a remote control is used, the remote must be carried in carry-on baggage only.
Note: The remote control must be within one metre of the mobility aid for the batteries to be turned on.
Requirements, All Flight Operations
No Smoking in the aircraft, including toilet;
The use and adjustment of seatbelts;
The locations of emergency exits;
The use of flotation devices where applicable;
Stowage of hand luggage; and
The presence on board of special survival equipment where applicable.
Authorised Persons
in the flight deck
Qantas Group employees on duty (unless there is an operational requirement);
Qantas Group employees on concession (staff) travel;
Regulatory officials on duty and performing regulatory functions;
or
Visiting staff members of approved manufacturers. In this case certain restrictions apply.
Approved Car Seats
what are the limitations?
Limitations:
The boarding pass must be annotated ‘CHST’;
Use is limited to infants/children up to five years old;
A rear facing restraint is limited to an infant/child weighing 9kg or less. A forward facing restraint is limited to an infant/child weighing 18kg or less. A standard seat is recommended for a child over 18kg;
The parent/guardian is responsible for fitting their own car seat to the aircraft seat and for ensuring that the infant/child is seated and secured correctly, including shoulder straps;
The car seat and restraint must be used in accordance with the manufacturer’s instructions;
The seat/restraint must not impede the evacuation of other passengers. The seat/restraint must not be fitted to an aisle seat or in an emergency exit row;
The aircraft seat to be occupied by the car seat/child restraint must be paid for, and the parent/guardian must occupy a seat beside the restraint; and
All child restraint systems must be fitted using only the aircraft seat belt. Systems requiring a tethering strap attachment cannot be fitted on Dash 8 aircraft.
Approved Car Seats
Cabin Crew must ensure?
The infant/child is restrained within the infant/child car seat;
The infant/child car seat is correctly restrained using the aircraft seat belt, that there is no slack in the belt and it fits within the aircraft seat space;
The aircraft seat armrests are lowered; and
The aircraft seat is in the fully upright position.
Approved Car Seats
Cabin Crew must ensure the parent or guardian is aware of the following?
The infant/child must be secured in the infant car seat when the Seat Belt signs are illuminated;
How to release the harness;
The infant/child seat must remain fixed to the aircraft seat for the
entire flight; and
In the event of an evacuation, the infant/child car seat must be left behind.
The following applies where there is a YNGP code in the customer’s booking. The YNGP:?
Will be listed as such on the passenger manifest so they are clearly identified to crew;
Should not be seated with UMNRs;
Should not be served alcohol;
Does not need to be escorted on or off aircraft and through the terminal;
Is not required to carry a UMNR wallet or form, unless travelling as an UMNR; and
Is not required to be met by a Parent/Guardian on arrival.
Briefing Disabled Passengers – Special Requirements
The 3 ?
Where to get out,
When to get out (normally, this would be after the main body of passengers has evacuated), and
How to best assist the passenger so as to prevent pain or injury.
Briefing Disabled Passengers – Special Requirements
the spill?
My name is  , and I am your Flight Attendant on today’s flight.
I am required to give you an individual safety briefing (insert “because you have boarded before the other passengers/ with a walking stick”, if appropriate).
This aircraft has four emergency exits. They are the two exits at the front of the cabin (gesture to exits) and two exits at  (gesture), which is  rows behind you.
Here is your seat belt, this is how to adjust it and it needs to be on whenever the seat belt sign is on (indicate seat belt sign). This is how you unfasten your seat belt (demonstrate).
There is a lifejacket under your seat and a safety card in the seat pocket
(show card).
This is the call button (demonstrate).
If we needed to leave the aircraft in an emergency, either myself or someone else, would come and assist you to evacuate once the main flow of passengers have left the aircraft.
Is there any special way I could assist you without hurting you? Would you like assistance in _________? (E.g. wheelchair, people-mover, meet-and- assist, as appropriate)
When we arrive in  , please wait until the other passengers have left, and then I will help you to the terminal/bus.
Do you have any questions?
Seat Occupied Cabin Cargo – Musical Instruments?
The item must be carried in the window seat with the passenger seated in the aisle seat. For example, musical instrument in 19A and the passenger seated in 19B.
The item must not be placed in an emergency exit row.
The handle must not be used as the sole means of restraining the
item.
The base of the item must be placed on the floor, it must not be placed on the seat.
The wardrobe is approved only for the stowage of the following items:?
Passenger jackets/coats;
Soft suit packs;
Hats; and
Walking sticks/crutches.
Guide and Assistance Dogs
The Service Dog must be restrained on a moisture-absorbing mat on the floor. It must not be held or occupy a seat.
Cabin Crew are responsible for ensuring the Service Dog is tethered to an appropriate fixture (i.e. seat leg or baggage restraint bar) to prevent it from moving from the mat for the entirety of the flight. This may be done by, or with the assistance of the passenger (or their carer). Cabin Crew should discuss this with the passenger. The dog must not be tethered to the aircraft seatbelt.
Cabin Crew must check that the Service Dog is properly restrained during cabin preparation for take-off and landing.
Cabin Crew must advise the Flight Crew when a Service Dog is on board.
PETC must be notated on the passenger’s boarding pass.
The Service Dog and passenger must not be seated in an exit row.
The Service Dog must not protrude into the aisle.
Spare mats must be placed in an overhead locker above the dog’s location.
Passengers travelling with Service Dogs should generally pre- board. In cases where they are unable to pre-board, they must be boarded last.
The Service Dog must be restrained on a moisture-absorbing mat on the floor. It must not be held or occupy a seat.
Cabin Crew are responsible for ensuring the Service Dog is tethered to an appropriate fixture (i.e. seat leg or baggage restraint bar) to prevent it from moving from the mat for the entirety of the flight. This may be done by, or with the assistance of the passenger (or their carer). Cabin Crew should discuss this with the passenger. The dog must not be tethered to the aircraft seatbelt.
Cabin Crew must check that the Service Dog is properly restrained during cabin preparation for take-off and landing.
Cabin Crew must advise the Flight Crew when a Service Dog is on board.
PETC must be notated on the passenger’s boarding pass.
The Service Dog and passenger must not be seated in an exit row.
The Service Dog must not protrude into the aisle.
Spare mats must be placed in an overhead locker above the dog’s location.
Passengers travelling with Service Dogs should generally pre- board. In cases where they are unable to pre-board, they must be boarded last.
The Service Dog must be restrained on a moisture-absorbing mat on the floor. It must not be held or occupy a seat.
Cabin Crew are responsible for ensuring the Service Dog is tethered to an appropriate fixture (i.e. seat leg or baggage restraint bar) to prevent it from moving from the mat for the entirety of the flight. This may be done by, or with the assistance of the passenger (or their carer). Cabin Crew should discuss this with the passenger. The dog must not be tethered to the aircraft seatbelt.
Cabin Crew must check that the Service Dog is properly restrained during cabin preparation for take-off and landing.
Cabin Crew must advise the Flight Crew when a Service Dog is on board.
PETC must be notated on the passenger’s boarding pass.
The Service Dog and passenger must not be seated in an exit row.
The Service Dog must not protrude into the aisle.
Spare mats must be placed in an overhead locker above the dog’s location.
Passengers travelling with Service Dogs should generally pre- board. In cases where they are unable to pre-board, they must be boarded last.
During single crew aircraft operations, FA1 will conduct all the below headcount duties.
All passengers onboard, commence headcount procedure (Check V webbing prior to starting headcount);
Check toilet, hand completed headcount card to Flight Crew;
Complete ‘Welcome Aboard’ PA;
Complete exit row briefings at row 1;
Close overhead lockers to Row 10 and complete exit row briefings Row 10;
Close remaining overhead lockers;
Confirm headcount with Flight Crew;
Confirm headcount with ground staff/gate agent against the manifest/PIL;
Reconfirm headcount with Flight Crew, wait for Flight Crew to complete load app submission, and then seek
Captain’s permission to close airstair door;
Close and lock flight deck door; and
Close airstair door and ensure locked.
