Random 2 Flashcards
What is the Equality Act 2010?
it legally protects people from discrimination in the workplace and in society
What types of bias are there?
Unconscious bias
Gender Bias
Age Bias
What do you consider to be high client care?
Providing a high standard of service to the client
Being transparent and honest
Making sure the work I carry out does not fall short of what is set out in the terms of engagement
What options does a service provider have when faced with an obstacle to access for disabled persons?
Under the Equality Act 2010 the service provider must remove or alter the feature
provide reasonable means of avoiding the obstacle or alternative access.
How is inclusivity considered in planning?
In the NPPF National Planning Policy Framework - places significance on inclusive designs in buildings.
Further requirements for inclusive design in Building Regs Part M.
What is the difference between a Hazard and a Risk?
A hazard is anything that could cause harm.
A risk, assessing the chance that the hazard will cause harm and how serious that harm could be
When pitching to the client for rating purposes How did you manage your client’s expectations?
Acted with honestly and integrity
did not overstate my pitch
Provided the potential client with some examples of my previous work
Made sure to not assume but anticipate
Under what circumstances would you not accept this invitation to the sports match?
If it was a frequent occurrence
if it was lavish hospitality
Not in line with my firms gift and entertainment policy
What are some of the stages for the Ethics decision tree?
Do I have enough facts on the issue?
Is it Legal?
Does it fall in line with the ethical standards?
Would I be content for my actions to be made public?
What are the protected characteristics under the Equality Act 2010?
Age Gender Ethnicity Disability Religion
What is AY’s 5 year business plan - How do you fit in this?
Increase market share
Offer a wider scope of services to our clients
Increase client base and fee earning
Myself - Increase my client base, increase contribution to my teams targets and therefore my business unit.
Also to foster an inclusive culture
What is acting as an expert witness?
When surveyor owes a duty of care to the court and provides evidence to the court.
Client pays fee - must move to fixed fee basis - Gardiner Theobald Case - evidence can be dismissed as independence is not impartial as has a financial interest.
Difference between arbitration and independent expert
An arbitrator determines a dispute only using the evidence provided by the parties. An independent expert determines the dispute using both the evidence which is submitted and his/her own expert knowledge.
Can you briefly explain Independent Expert determination?
Independent expert is appointed by two parties.
Receive evidence from both parties
Expert investigates the matter
bound by decision
Can you take me through a contractors valuation for rating?
Estimated Replacement Cost Adjust this for Age and Obsolescence Add the value of the Land = Total Effective Capital Value Apply a decap rate
