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Question 1

What is the difference between negative reinforcement and Punishment?

Answer 1

Negative reinforcement: you will do more of it, you will take more pills because the outcome is positive (avoid headache, avoid that’s why it’s negative)
Punishment: you will do less of it, it decreases the behavior you’re being punished for

Question 2

Who is more likely to give electric shocks?

Answer 2

High in consiensousness

Question 3

What are the universal needs necessary to develop intrinsic motivation?

Answer 3

We tend to have much more pleasure when
- Autonomy
- Competence
- Relatedness

Question 4

What are the 4 more effective proactive influence tactics?

Answer 4

1. Rational persuasion
2. Inspirational appeals
3. Consultation
4. Collaboration

Question 5

Which schedule of reinforcement is more effective?

Answer 5

Variable Ratio

Question 6

What are the six vocational interests?

Answer 6

1. Realistic
2. Investigative
   3 Artistic
3. Social
4. Enterprising
5. Conventional

Question 7

What is the least determinant type of conflict for teams performance?

Answer 7

Task conflict:

Question 8

What are the 5 characteristics that make a job interesting?

Answer 8

Skill variety
Task identity: having an overview from the start to the end.
Task significance: valuable
Feedback
Autonomy

Question 9

What are the 4 rules for effective communication?

Answer 9

1- problem oriented vs person oriented
2- Descriptive vs evaluative
3- Sepcific vs general
4- owned vs disowned

Question 10

What is emotional labor?

Answer 10

Regulating one’s emotions to meet hobbies or organizational demands. Surface acting and deep acting.