Raising concerns

Question 1

Raising concerns

Answer 1

Every pharmacy professional has a duty to
raise any concerns about individuals,
actions or circumstances that may be
unacceptable and could result in risk to people receiving care and public safety

Question 2

Importance of raising concerns

Answer 2

• Protect the wellbeing/prevent harm of people receiving care and the public.
• Allows identification of areas of practice that can be improved.
• Duty to safeguard the
  people they are providing care for -
  public safety must come before any
  other loyalties or considerations (fitness to practice)

Question 3

Public Interest Disclosure Act 1998
(PIDA)

Answer 3

Protects employees who raise
genuine concerns and expose
‘malpractice’ in the workplace

Question 4

Reluctancy to raise concerns

Answer 4

• They will cause trouble for their
  colleagues
• There may be a negative impact on their
  career
• May lead to difficult working
  relationships with their colleagues
• They could face reprisals
• Nothing will be done as a result of the
  concern being raised

Question 5

How to raise concerns

Answer 5

• Check employers policy (‘whistleblowing’).
• Report without delay
• Report to immediate supervisor (usually first approach)
  Report to another suitable person in authority/outside body (situations where they cannot report to line manager).