R&J Chapter 3 Flashcards
1
Q
Cognitive Component
A
The opinion or belief
segment of an attitude.
2
Q
Affective Component
A
The emotional or
feeling segment of an
attitude
3
Q
Behavior component
A
An intention to behave
in a certain way toward
someone or something.
4
Q
Cognitive Dissonance
A
Any incompatibility
between two or more
attitudes or between
behavior and attitudes.
5
Q
job involvement
A
The degree to which a person identifies with a job, actively participates in it, and considers performance important to their self-worth.
6
Q
psychological
empowerment
A
Employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work.
7
Q
organizational
commitment
A
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
8
Q
perceived
organizational
support (POS)
A
The degree to which employees believe an organization values their contribution and cares about their well-being
9
Q
power distance
A
A national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally
10
Q
employee
engagement
A
An individual’s involvement with, satisfaction with, and enthusiasm for the work he or she does
11
Q
core self-evaluation
CSE
A
Believing in one’s
inner worth and basic
competence.
12
Q
corporate social
responsibility (CSR)
A
An organization’s self-regulated actions to benefit society or the environment beyond what is required by law
13
Q
exit
A
Dissatisfaction expressed through behavior directed toward leaving the organization.
14
Q
voice
A
Dissatisfaction expressed through active and constructive attempts to improve conditions.
15
Q
loyalty
A
Dissatisfaction
expressed by passively
waiting for conditions
to improve
