R&J Chapter 3 Flashcards
Cognitive Component
The opinion or belief
segment of an attitude.
Affective Component
The emotional or
feeling segment of an
attitude
Behavior component
An intention to behave
in a certain way toward
someone or something.
Cognitive Dissonance
Any incompatibility
between two or more
attitudes or between
behavior and attitudes.
job involvement
The degree to which a person identifies with a job, actively participates in it, and considers performance important to their self-worth.
psychological
empowerment
Employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work.
organizational
commitment
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
perceived
organizational
support (POS)
The degree to which employees believe an organization values their contribution and cares about their well-being
power distance
A national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally
employee
engagement
An individual’s involvement with, satisfaction with, and enthusiasm for the work he or she does
core self-evaluation
CSE
Believing in one’s
inner worth and basic
competence.
corporate social
responsibility (CSR)
An organization’s self-regulated actions to benefit society or the environment beyond what is required by law
exit
Dissatisfaction expressed through behavior directed toward leaving the organization.
voice
Dissatisfaction expressed through active and constructive attempts to improve conditions.
loyalty
Dissatisfaction
expressed by passively
waiting for conditions
to improve
neglect
Dissatisfaction
expressed through
allowing conditions to
worsen.
counterproductive
work behavior
(CWB)
Intentional employee
behavior that is
contrary to the interests
of the organization
job embeddedness
The extent to which an employee’s connections to the job and community result in an increased commitment to the organization.
