QVC

Question 0

What Channels is it on?

Answer 0

Freeview 16
Sky 640
Freesat 800
Virgin 740

Question 1

What does QVC stand for?

Answer 1

Quality Value Convenience

Question 2

When did it start?

By whom?

Answer 2

June 1986 Joseph Segel
Live in Nov 1986. US

UK October 1993
Germany 1996
Japan 2001

Question 3

Who owns QVC?

Answer 3

Sky sold 20% share of QVC for £49 million
QVC inc now owns 100% of UK channel

1993 Sky went into 10 year agreement

1998 went into profit £12.5 million against £228,000 losses the year before

Question 4

Addresses?

Answer 4

Marco Polo house London
Customer Operations Knowsley, Liverpool

US: Studio Park, West Chester, Pennsylvania

Question 5

Basic Facts
Employee numbers?
Turnover?

Answer 5

2,000 employees in UK

£359.7 million in 2008

15. 2 million phone calls
16. 9 million units in 2008

Live Programming 9am to 2am. 24 hrs a day
22.8 million homes satellite, cable and digital

Question 6

Global facts

Answer 6

166 million across globe
160 million units worldwide
17,000 people worldwide

Outlets in Warrington, Cheshire, Shrewsbury

Going HD in 2012

On ITV - part of the zone

26th Oct 2010 separate channel QVC Beauty

Question 7

3D?

Answer 7

Experiments with 3D broadcast in 2011
Ravensbourne College did the test

There will be extra bandwidth available after digital switch over for QVC HD and/or 3D

Question 8

QVC Active

Answer 8

Red button cable on Sky, Digital terrestrial
24hr tv guide
Best selling of the day
Inventory

Sky and cable buy with set top box

Four video streams via red button:
QVC Live
QVC + 1
Today's Special Value
QVC Beauty

Question 9

Sections split up into on QVC Active?

Answer 9

Beauty
Fashion and Accesories
Jewellery
Craft and Leisure
For The Home
Home Electronics
Garden and DIY
Clearance

Question 10

What is the system for streaming instantly to other platforms including mobile phones?

Answer 10

Elemental Live

from Elemental Technologies
Production of product clips from live broadcast for web delivery

Question 11

What is QSAAM?

Answer 11

A Media Asset Management system or MAM

Question 12

Name some equipment in QSAAM?

Answer 12

SD IMX50 is the format used in UK

3 Quantel eQ suites
4 SQ cut seats
6 SQ seats

3 SQ servers

Two servers playout - 110 hrs storage
six bi-directional ports

Third server - Production server Post and ingest aps with 200 houirs and 8 ports

Question 13

More on QSAAM?

Answer 13

Panasonic P2 cameras formatted at IMX50
Will be AVci100 once HD is required

Storage: Quantum Scalar i2000
300 LTO-4 tape catridges
7tb near online and staging storage

45 executables developed in C
a mySQL databse cluster in centre
Quantel Quentin database via COBRA
and to STORNEXT file system for transmission and management of assets

Question 14

Does anything connect to QSAAM and how often?

Answer 14

Another bespoke interface connects to QVC show planning system for products and scripts that day.
Updates every 30 minutes.

WM9 browse asset to every QSAAM users desktop

MPEG1 browse copy by Rhozet Carbon Coder

Question 15

What is ITIL?

Answer 15

IT Service Management

Service Strategy

Question 16

What is QCUT?

Answer 16

Touch Tone Telephone Ordering Service

QVC Active is through SKY or VIRGIN

Question 17

How do you map a drive?

Answer 17

A server share

Windows - Tools - Map Network Drive
\testcomp\foldername

click reconnect at logon to make it permanent

or Browse - click on Entire Network
Microsoft Windows Network - expand it out

Question 18

Map a Drive in DOS?

Answer 18

DOS: CMD in START and RUN

net use x:\computername\share name

x being the assigned drive letter

Question 19

Video Bit Rates?

Answer 19

3.5 Mbit/s SD tv
9.8 Mbit/s DVD
19 Mbit/s MPEG4
8 - 15 Mbit/s HDTV
19 Mbit/s HDV 720p
25 Mbit/s HDV 1080i
40 Mbit/s Blu Ray

Question 20

What does TCP/IP stand for?

Answer 20

Transport Control Protocol - the way they swap information, the speed, the amount, the level.

Internet Protocol - how computers see each other