QVC Flashcards
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What Channels is it on?
Freeview 16
Sky 640
Freesat 800
Virgin 740
What does QVC stand for?
Quality Value Convenience
When did it start?
By whom?
June 1986 Joseph Segel
Live in Nov 1986. US
UK October 1993
Germany 1996
Japan 2001
Who owns QVC?
Sky sold 20% share of QVC for £49 million
QVC inc now owns 100% of UK channel
1993 Sky went into 10 year agreement
1998 went into profit £12.5 million against £228,000 losses the year before
Addresses?
Marco Polo house London
Customer Operations Knowsley, Liverpool
US: Studio Park, West Chester, Pennsylvania
Basic Facts
Employee numbers?
Turnover?
2,000 employees in UK
£359.7 million in 2008
- 2 million phone calls
- 9 million units in 2008
Live Programming 9am to 2am. 24 hrs a day
22.8 million homes satellite, cable and digital
Global facts
166 million across globe
160 million units worldwide
17,000 people worldwide
Outlets in Warrington, Cheshire, Shrewsbury
Going HD in 2012
On ITV - part of the zone
26th Oct 2010 separate channel QVC Beauty
3D?
Experiments with 3D broadcast in 2011
Ravensbourne College did the test
There will be extra bandwidth available after digital switch over for QVC HD and/or 3D
QVC Active
Red button cable on Sky, Digital terrestrial
24hr tv guide
Best selling of the day
Inventory
Sky and cable buy with set top box
Four video streams via red button: QVC Live QVC + 1 Today's Special Value QVC Beauty
Sections split up into on QVC Active?
Beauty Fashion and Accesories Jewellery Craft and Leisure For The Home Home Electronics Garden and DIY Clearance
What is the system for streaming instantly to other platforms including mobile phones?
Elemental Live
from Elemental Technologies
Production of product clips from live broadcast for web delivery
What is QSAAM?
A Media Asset Management system or MAM
Name some equipment in QSAAM?
SD IMX50 is the format used in UK
3 Quantel eQ suites
4 SQ cut seats
6 SQ seats
3 SQ servers
Two servers playout - 110 hrs storage
six bi-directional ports
Third server - Production server Post and ingest aps with 200 houirs and 8 ports
More on QSAAM?
Panasonic P2 cameras formatted at IMX50
Will be AVci100 once HD is required
Storage: Quantum Scalar i2000
300 LTO-4 tape catridges
7tb near online and staging storage
45 executables developed in C
a mySQL databse cluster in centre
Quantel Quentin database via COBRA
and to STORNEXT file system for transmission and management of assets
Does anything connect to QSAAM and how often?
Another bespoke interface connects to QVC show planning system for products and scripts that day.
Updates every 30 minutes.
WM9 browse asset to every QSAAM users desktop
MPEG1 browse copy by Rhozet Carbon Coder
What is ITIL?
IT Service Management
Service Strategy
What is QCUT?
Touch Tone Telephone Ordering Service
QVC Active is through SKY or VIRGIN
How do you map a drive?
A server share
Windows - Tools - Map Network Drive
\testcomp\foldername
click reconnect at logon to make it permanent
or Browse - click on Entire Network
Microsoft Windows Network - expand it out
Map a Drive in DOS?
DOS: CMD in START and RUN
net use x:\computername\share name
x being the assigned drive letter
Video Bit Rates?
3.5 Mbit/s SD tv
9.8 Mbit/s DVD
19 Mbit/s MPEG4
8 - 15 Mbit/s HDTV
19 Mbit/s HDV 720p
25 Mbit/s HDV 1080i
40 Mbit/s Blu Ray
What does TCP/IP stand for?
Transport Control Protocol - the way they swap information, the speed, the amount, the level.
Internet Protocol - how computers see each other
