: Quiz Two Flashcards
A business process in the ____ function is producing bills of material.
manufacturing and production
page 76
Identifying customers is a business process handled by the human resources function.
False
page 76
A(n) ____ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business.
Enterprise
pag 85
Which of the following choices may lead to competitive advantage?
- new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?
1, 2 and 3
page 43
One example of a business process is shipping a product to a customer.
True
page 76
An example of a business using information systems to create new products and services is:
Apple Inc.’s iPod
page 46
A company’s use of SharePoint Online for project management is an example of using information systems to achieve which business objective?
Improved decision making
page 95
The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and
Improved decision making
page 45
