Quiz Questions Part 1 of 4 Flashcards
Which of the following Joint Commission standards addresses how healthcare organizations must manage their information so that it can used to support high-quality and improved patient care?
a. Data governance standards
b. Performance improvement standards
c. Information management standards
d. Record of care standards
Information management standards
A report developed by a PI team on the occurrence of methicillin-resistant Staphylococcus aureus infection in a neonatal intensive care unit was subsequently used by the perinatal morbidity and mortality committee in a monthly review of infant morbidity. Access to this report was possible because it was housed in the organization’s
a. Computer hard drive
b. Information warehouse
c. Comparative performance data
d. PI database
Information warehouse
A(n) __________ is an open-structure database that is not dedicated to the software of a particular vendor or data supplier, in which data from diverse sources are stored so that an integrated, multidisciplinary view of the data can be achieved.
a. Business intelligence
b. Information warehouse
c. Data repository
d. Application program interface
Data repository
Community Hospital’s quality improvement department has collected data on their hospital-acquired infections (HAI). The QI department then reviews all cases to ensure that they meet the HAI criteria and removes any cases that do not fit. This process is an example of which component of the business intelligence life cycle?
a. Analyze the data to discover trends
b. Identify problems and opportunities
c. Clean the data
d. Acquire data
Clean the data
An accrediting agency’s published rules, which serve as the basis for comparative assessment during the review or survey process is called _____.
a. Accreditation policies
b. Accreditation guides
c. Accreditation controls
d. Accreditation standards
Accreditation standards
This type of healthcare organization review is conducted at the request of the healthcare facility seeking accreditation _____.
a. Compulsory review
b. Vocational review
c. Voluntary review
d. Complimentary review
Voluntary review
Which of the following is the process of meeting a prescribed set of standards or regulations to maintain active accreditation, licensure, or certification status?
a. Compliance
b. Deemed status
c. Document review
d. Performance improvement
Compliance
The forming stage of project team development in which team members tend to be very polite as they get to know one another is also called _____.
a. Harmonious cohesiveness
b. Competitiveness
c. Collaborative teamwork
d. Cautious affiliation
Cautious affiliation
This planning technique provides a structure that requires the project team to identify the order and projected duration of activities needed to complete a project:
a. Pie chart
b. PERT chart
c. Gantt chart
d. Flowchart
PERT chart
What is one way healthcare organizations can combat the resistance to change commonly experienced by employees during a transition?
a. Communicate all aspects of the change with employees
b. Communicate the change with high level leaders only
c. Inform employees that change is happening without explanation
d. Remain silent about the change until it is ready to be implemented
Communicate all aspects of the change with employees
A PI team has been tasked with implementing a workflow change in their hospital. The team has put together materials that describe the proposed improvement in great detail, including flowcharts to map out the new workflow. Which of Kotter’s accelerators to change is the team using to facilitate initiative?
a. Create a sense of urgency
b. Generate short-term wins
c. Enable action by removing barriers
d. Enlist a volunteer army
Create a sense of urgency
Employee__________ more readily occurs when employees are informed of the change and are educated on the reason for the change.
a. Acknowledgement
b. Buy-in
c. Vision
d. Reinforcement
Buy-in
A privilege applies to discussions and correspondence between persons with a certain type of relationship that has been recognized as needing confidentiality. Privileged information is not admissible at trial unless _____.
a. The administrator waives the privilege
b. The holder waives the privilege
c. The judge waives the privilege
d. The attorney waives the privilege
The holder waives the privilege
