Quiz Part 2

Question 1

administration of the processes used in the production of goods and services

Answer 1

Operations Management

Question 2

products can be a good or a service

Answer 2

True

Question 3

systems for production have existed since ancient time

Answer 3

True

Question 4

father of scientific management

Answer 4

Frederick Winslow Taylor

Question 5

the second concept that Ford applied is the division of labor by _ in the book _

Answer 5

Adam Smith, Wealth of Nations

Question 6

in the 1930s he conducted a study in the Hawthorne division of Western Electric about works motivation

Answer 6

Elton Mayo

Question 7

in the 1940s he created the motivational theories

Answer 7

Abraham Maslow

Question 8

in the 1950s he redefined the motivational theories

Answer 8

Frederick Hertzberg

Question 9

in the 1960s he added the theory x and y, which represents the two ends of the spectrum of how employees view work

Answer 9

Douglas McGregor

Question 10

making prediction

Answer 10

Forecasting

Question 11

determining the capacity of the factory

Answer 11

Capacity Management

Question 12

appropriate production process

Answer 12

Process Selection

Question 13

arranging properly the machines for a better outcome

Answer 13

Facility Layout

Question 14

determining the right amount of stocks

Answer 14

Inventory Management

Question 15

choosing the right place

Answer 15

Location

Question 16

shifts of the workers

Answer 16

Scheduling

Question 17

setting the quality

Answer 17

Quality Management

Question 18

educated predictions of the market’s need or want for a good or services

Answer 18

Demand Forecast

Question 19

consist mainly of subjective inputs, which often defy precisely numerical descriptions

Answer 19

Qualitative Methods

Question 20

involves either the extension of historical data or the development of associative models that attempt to utilize causal variables to make a forecast

Answer 20

Quantitative Methods