Quiz 4 Flashcards

1
Q

Explain forms of cash compensation.

A
  1. Base wage (eg. $40/hour for instructors)
    - Reflects the value of the work/skills
    - Ignores performance differences of individual employees
  2. Merit pay (eg. 10% increase = $44/hour for instructors)
    - Permanent additions to the base pay that recognizes employees’ past job performance
  3. Incentives ($1,000 for best instructor)
    - One-time payment based on job performance
    - Not increments of the base pay
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2
Q

Explain mutual gains and conflicting outcomes perspectives.

A

1) Mutual Gains
- Enhancing the relationship between management and employees results in better individual and organizational outcomes
- Emphasizing the investment that companies make on their employees by enhancing their knowledge, skills, and abilities (KSAs)
- When employees perceive that they are valued by the companies, they will perform better and are happier

2) Conflicting Outcomes
- Conflict between EEs and ER arises regarding usage of labour power between EEs and ERs
- EEs ⟶ wish to use as little labour power for same compensation
- ERs ⟶ wish to exploit labour power to maximize profits + minimize resistance

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3
Q

What are the four main roles of the state in industrial relations?

A

1) As an Employer

2) Regulator of Labour Market
- Establishes labour standards (eg. working hours, minimum wages, working conditions)

3) Establisher of the Welfare System
- Providing social insurance against risks like illness, unemployment, and poverty
- Protects individual employment rights by establishing laws covering all rights within employment relations

4) Third Party Regulator of Employment Relations
- Promoting a legal framework that establishes general ground rules in the procedures for collective bargaining
Involvement

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4
Q

What are compensable factors? What is the relationship between compensable factors
and job specifications?

A
  • Characteristics of the job that are valued by the organization and differentiate jobs from one another
  • 1 of the factors (skill) must be based on the job specifications (the experience, education, and abilities required)
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5
Q

What are the differences between merit pay and incentives?

A
  • Merit pay = permanent increments of the base pay, and becomes a part of it
  • Incentives = one-time payments, not permanent increases of base pay
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6
Q

Explain the point method of job evaluation with examples.

A
  1. Determine compensable factors
    - For example, effort, working conditions, responsibility, or skill
  2. After the compensable factors have been selected, degrees are established for each factor
    - Gradations in the extent to which a certain factor is present in a particular job being rated
    - Degree 2 must be a higher level than degree 1
    - Eg. Education: high school (1); college (2); university degree (3); Masters degree (4); PhD (5)
  3. The compensable factors are weighted according to its importance to the firm
    - Eg. “Education” may be most important for car designers, but not salespeople
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7
Q

Why do we conduct a wage/salary survey?

A
  • Survey is aimed to determine prevailing wage rates in the market
  • Ensures that pay is similar to employees with same jobs in different companies
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8
Q

Explain the job-based pay structure.

A
  • What is valued = compensable factors
  • Quantify the value = factor degree weights
  • Procedures = job analysis
  • Pay structure = based on job performance/market
  • Pay increases = promotion
  • Managers’ focus = link employees to work, promotions and placement
  • Employees focus = seek promotions to earn more pay
  • Advantages = clear expectations, pay based on value of work performed
  • Limitations = potential bureaucracy + inflexibility
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9
Q

Explain “Equal Pay for Equal Work by Men and Women.”

A

All jurisdictions require that men and women who are doing similar work be paid equally

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10
Q

What are some of the universal reasons that gender-based pay gap is so hard to eradicate?

A
  1. Differences in occupations, qualifications, and experience
    - Women tend to hold jobs in lower positions (nursing, sales, teaching) instsead of higher-paid positions (managing)
    - Women tend to choose majors in low-paying jobs (art, social sciences)
    - Women are more likely to leave science/engineering professions than males
  2. Differences in firms
    - Female employment is concentrated in smaller firms
    • The larger the firm, the greater the average rate of pay
    • Men are more likely to be in private practice, which is higher-paid than state-owned services
  3. Difference in bargaining power
    - Women don’t tend to negotiate for higher salaries
    • Organizational cultures penalize women who ask
  4. Presence of discrimination
    - Less-qualified men are often chosen for promotions over women
    - Motherhood penalty: working mothers encounter systematic disadvantages in pay, perceived competence, and benefits due to the perception that mothers are less committed
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11
Q

How can the state help to solve this gender wage gap?

A
  • Government-supported child care for families
  • Pay Transparency Act ⟶ establishes pay transparency obligations for employers in Ontario
    • Salary rates must be stated in all publicly advertised job postings
    • Promotes the elimination of biases in hiring and pay practices
    • Aims to “name and shame” companies into action
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12
Q

What are intrinsic and extrinsic motivation?

A
  1. Intrinsic
    - The interest/enjoyment in the task itself
    • Enjoyment-based
    • Community-based
  2. Extrinsic
    - The outcome that will result by doing the task
    • Immediate payoffs
    • Delayed payoffs
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13
Q

Explain enjoyment-based motivation.

A
  1. Skill Variety
    - Usage of diversity of skills that are needed for solving a specific task and fit with the skill set of the worker
    - The higher the variety of fitting skills, the greater the motivation
    - Eg. worker picks a translation task because they like using their skills in their favourite foreign language
  2. Task Autonomy
    - Degree of freedom that is allowed to the worker during task execution
    - If more own decisions and creativity are permitted, the worker’s motivation will be better
    - Eg. A worker is motivated by designing a creative logo
  3. Task Identity
    - Refers to the extent a worker perceives the completeness of the task he has to do
    - The more tangible/observable the result of his work is, the higher will be his motivation
    - Eg. A worker writing a product description for a website
  4. Pasttime
    - Covers acting just to avoid boredom
    - Eg. a worker does tasks because they have nothing better to do
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14
Q

What is the main argument of Herzberg’s two-factor theory? Is it still valid?

A
  • Job dissatisfaction is decreased by increasing hygiene factors
    • Working conditions, coworker relations, policies/rules, supervisor quality, salary
  • Job satisfaction is increased by increasing motivator factors
    • Achievement, recognition, responsibility, work, personal growth
  • Not valid
    • Individual/cultural differences are not considered
    • Job satisfaction does not necessarily imply a high level of motivation
    • Job satisfaction and dissatisfaction are the same construct on a continuum
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15
Q

How do you define motivation based on expectancy theory?

A

Motivation = Expectancy * Instrumentality * Valence

  • Expectancy: person’s perception about extend effort will lead to performance
  • Instrumentality: person’s perception about extend performance results in outcomes
  • Valence: how desirable the outcomes are
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16
Q

How can we apply the expectancy

theory to a performance-based pay system?

A
  • Job tasks/responsibilities should be clearly defined
  • The performance-outcome (pay) link is critical
    • Employees must believe they can influence performance targets
    • Employees choose their behaviours that lead to greatest reward
  • Organizations should train and provide resources to allow employees to perform at target levels
17
Q

What is the main argument of equity theory?

A
  • Employees are motivated when perceived outputs (eg. pay) are equal to perceived inputs (eg. hard work)
  • If employees perceive that others paid more for the same effort, they will react negatively to correct the output-to-input ratio
18
Q

According to the equity theory, what are the 4 forms of equity?

A
  1. External equity: how a job’s pay rate in one company compares to other companies
  2. Internal equity: how a job’s pay rate in one compary compared to other jobs in the same company
  3. Individual equity: how fair an individual’s pay is compared to their co-workers in similar jobs within the company
  4. Procedural equity: the perceived fairness of procedures used to make pay decisions
19
Q

How can we apply equity theory to a performance-based pay system?

A
  • Performance inputs/outputs should be clearly defined
    • Employers should provide constructive and honest feedback on outcomes of decisions
  • Employees evaluate adequacy of their pay in comparison with other employees
    • Employers should ensure fairness and consistency of pay
20
Q

Compare and contrast the four types of incentive plans.

A
  1. Merit Pay
    - May create feelings of pay inequity
    - Bad/average performers are demotivated
    - Weakened ethics
  2. Profit Sharing
    - Shares % of organization’s profit above a target level
    - Simple + easy to understand
    - Fosters team spirit
    - But profit influenced by many factors beyond employee control (criterion contamination)
    - Limited motivational impact (can’t see how their own work and actions impact the profitability of the company
  3. Stock Ownership
    - Award of stock shares or options
    - Can be effective if properly communicated
    - Employee feels a sense of ownership
    - Good to retain/attract high quality employees
    - But many factors outside individual influence affect stock prices
  4. Team-Based Incentives
    - Awards determined based on team/group performance goals or objectives
    - Reinforces teamwork
    - Effective in stimulating ideas and problem-solving
    - But not all employees can be placed on a team
    - Lack of control over compensation dependent on team-members’ performance
    - Management may lose sight of individual performance
21
Q

Explain the piecework plan. What are the pros and cons of this plan?

A
  • Employees receive a certain rate for each unit produced

PROS:
- Less direct supervision is required to maintain reasonable output

CONS:

  • Conflict between employees seeking the maximize output and managers concerned about quality
  • Attempts to introduce new technology may be resisted by employees concerned about the impact on production standards
  • Reduced willingness of employees to suggest new production methods for fear of subsequent increases in production standards
22
Q

Why do you think there is such a discrepancy between the pay rates of CEOs and
employees?

A
  • CEOs have higher KSAs and provide more human capital to organization
  • Using the point method, CEOs contribute more compensable factors (eg. education, experience, skills)
  • Using the classification method, CEOs would be classified as “S” class
  • CEO compensation also tends to be higher as it puts more emphasis on performance incentives (variable pay) rather than base pay
  • CEO is the face of the company; if they are compensated well, the company is financially competent
  • Low supply of qualified candidates and high demand for CEOs = increasing prices
  • External equity; matching CEO’s pay to the market average
23
Q

What are the types of institutional isomorphism?

A
  1. Coercive
    - Driven by government regulation / society
  2. Mimetic
    - Driven by successful responses to uncertainty
    - Organizations tend to copy good practices from others
  3. Normative
    - Driven by professional education/training and professional network
    - Particular groups with particular training will tend to adopt similar practices, even if these do not make the organization necessarily more efficient
24
Q

What are the types of institutional isomorphism?

A
  1. Coercive
    - Driven by government regulation / society
  2. Mimetic
    - Driven by successful responses to uncertainty
    - Organizations tend to copy good practices from others
  3. Normative
    - Driven by professional education/training and professional network
    - Particular groups with particular training will tend to adopt similar practices, even if these do not make the organization necessarily more efficient
25
Q

What is an example of the piece-rate plan?

A

Piece rate standard (from time study) = 10 units / hour

Guaranteed minimum wage (if standard is not met) = $5 / hour

Incentive rate (for each unit over 10 units) = $0.5/unit

Therefore, 20 units = 20*0.5 = $10/hour