Quiz 4

Question 0

Laissez fair style

Answer 0

Entitles a hands off approach also it abdicates (fail to fulfill the authority and responsibility of the position often results in chaos, also causes role ambiguity(lack of decision) for followers because the leader fail to clearly define goals responsibility and outcomes. It also leads to higher interpersonal conflict at work

Question 1

Autocratic style

Answer 1

Uses strong directive actions to control the rules, regulations, activities, and relationships in the work environment

Question 2

Transformational style

Answer 2

Inspire and excite followers to high levels of performance they rely on personal attributes instead of their official position to manage followers .

Question 3

Transformational style

Answer 3

This leadership can be learned 
Charisma
Individualized consideration
Inspirational motivation 
Intellectual simulation

Question 4

Charismatic style

Answer 4

Ability to create a vision and convince others to become part of it. The use of personal abilities and talents in order to have profound and extraordinary effect on the followers
Born with a gift
Can lead to chaos / hitler

Question 5

Authentic leader style

Answer 5

Includes individualized consideration, inspirational motivation, intellectual simulation, act in ways that are consistent with their value system they have highly evoked sense of morale right and wrong
Motivate followers to higher levels of performance by building a workforce of high hope, optimism, and self efficacy

Question 6

Emotional intelligence

Answer 6

Ability to recognize and manage emotion in oneself and in others. The most important skill for effective leadership it is made up of 
Self awareness 
Empathy 
Self confidence 
It's a skill that can be learned

Question 7

Conflict

Answer 7

Any situation in which incompatible goals, attitudes, emotions, or behavior leads to disagreement or opposition between two or more parties

Question 8

Conflict

Answer 8

21% of managers time or 1 day out of the week is spend on office conflict
Emotional intelligence- the power to control ones emotions and perceive emotions on others, adapt to change, and mange adversity

Question 9

Positive consequences of conflict

Answer 9

Leads to new ideas
Stimulates creativity
Motivates change
Promotes organization vitality
Helps individuals and groups establish identities. serves as a safety value to indicate problems

Question 10

Negative consequence of conflict

Answer 10

Diverts energy from work
Threatens physiological well being 
Wastes resources 
Creates a negative climate
Breakers down group cohesion 
Can increase hostility and aggressive behavior

Question 11

Functional conflict

Answer 11

A health, constructive disagreement between two or more people

Question 12

dysfunctional

Answer 12

An unhealthy, destructive disagreement between two or more people

Question 13

Causes of conflict in an organization- structural forces

Answer 13

Specialization
Interdependence 
Common resources 
Goal differences
Authority relationships 
Status inconsistency 
Jurisdiction ambiguities

Question 14

Specialization

Answer 14

When jobs are highly specialized employees become experts of certain tasks.
Can lead to conflict because people have little awareness of the task that another person performs
Marketing vs engineering

Question 15

Interdependece

Answer 15

Requires groups or individuals to depend on one another to accomplish goals. When there is a problem it becomes easy to blame each other and conflict escalates

Question 16

Common resources

Answer 16

Anytime multiple parties must share resources, there is a possibility for conflict, shared resources become scarce

Question 17

Goal difference

Answer 17

When groups have different goals, these goals may be incompatible. Often types of conflict occur because individuals have no knowledge of another objective

Question 18

Authority relationships

Answer 18

Traditional bosses - Employees relationships hierarchy in nature boss has a superior to the employee. As organizations move towards the team approach and empowerment. Their should be less potential for conflict from authority relations

Question 19

Status inconsistency

Answer 19

Some organization have a strong status difference between management and non management workers. Managers may have privileges (flexible schedules, reserved parking spaces, long lunches) that are not available to non management- May result in resentment and conflict

Question 20

Justification ambiguities

Answer 20

The presence of unclear lines of responsibility within an organization

Question 21

Legitimate power

Answer 21

Similar to authority
Power that is based and mutual agreement agent and target agree that the agent has the right to influence the target
Ex- employees must know that management has the power to tell them to do something

Question 22

Reference power

Answer 22

An elusive power that is based on interpersonal attraction

People who use this power well are often individualistic and respect by the target

Question 23

Expert power

Answer 23

The power that exist when an agent has specialized knowledge or skill that the target needs

1: the target must trust that the experty is given accurately
2: the knowledge involved must be relevant and useful to the target
3: the targets perception of the agents as an expert is crucial

Question 24

Inter organization conflict

Answer 24

Conflict that occurs between two or more organizations
Competition can rise up the conflict
Corporate takeovers, mergers, acquisitions, also produce this

Question 25

Negative face of power

Answer 25

Personal power: power used for personal gain. Managers are describe as power hungry

Question 26

Leader

Answer 26

An advocate for change and new approach to problems

Question 27

Management

Answer 27

An advocate for stability and status quo

Question 28

Knatar

Answer 28

Doing things for others

Question 29

Korda

Answer 29

Focuses on status- symbols of power

Question 30

Symbols of Korda power

Answer 30

Furnish- locked cabinets (confidential), tables rectangle or circular
Time- clocks and watches. Remove watch sign of free time, calendar
Standing- keeping a cellphone at all times to reach and to be reachable