quiz #3 - operations

Question 1

This is the first phase of the product design and development process. It involves identifying a need or problem and generating ideas for potential solutions.

Answer 1

Idea Generation

Question 2

The ideas generated in the previous phase are refined and developed into concept designs. These designs are evaluated based on technical feasibility, market demand, and other factors.

Answer 2

Concept Development

Question 3

This phase involves developing detailed designs and creating prototypes for testing and refinement.

Answer 3

Design and Engineering

Question 4

The prototypes are tested and validated against the design specifications and performance requirements. Any issues or problems are identified and addressed.

Answer 4

Testing and Validation

Question 5

This phase involves creating the production plans and setting up the manufacturing processes.

Answer 5

Manufacturing and Production

Question 6

The product is launched into the market and promoted to potential customers. The success of the product is measured and feedback is used to improve the product for future versions.

Answer 6

Launch and Commercialization

Question 7

The practice of planning and organizing a business’s resources to enhance the experience of employees and their customers.

Answer 7

Service design

Question 8

It is a human-centered approach that focuses on improving the quality of service encounters and creating services that are useful, usable, desirable, efficient, and effective

Answer 8

Service design

Question 9

In operations management, it is an important aspect of creating and delivering high-quality services to customers

Answer 9

Service design

Question 10

1. Discovery
2. Definition
3. Design
4. Development
5. Launch
6. Evaluation

Answer 10

Phases of Service Design and Development