Quiz 3 Flashcards

1
Q

telehealth can be delievered by:
A. Telephone
b. Videophone
c. Computer

A

all of the above

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2
Q

t/f: Telemedicine is more broad compared to telehealth

A

false

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3
Q

All of the following are benefits of telehealth except

a. Convient & Cost Effective
b. Requirement of additional requirement or software
c. Decrease white coat syndrome
d. Improves healthcare access for rural americans

A

b. Requirement of additional requirement or software

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4
Q

What is a challenge telehealth faces?

a. Risk for overuse
b. Patient data Security
c. Internet Access
d. All of the above

A

d. all of the above

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5
Q

t/f: One goal of telehealth is to decrease the communications between healthcareprofessionals and patients

A

false

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6
Q

The following are examples of telehealth monitoring EXCEPT

a. Glucometer
b. Electrocardiograms
c. Pulaski
d. Electronic Fetal Monitors

A

c. pulaski

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7
Q

What does HRO stand for?

A

High Reliability Organizations

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8
Q

What are HROs?

A

Organizations in complex domains without bad accidents

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9
Q

Which organization facilitate HROs and its models

A

JCAHO

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10
Q

How many principles of HROs are there?

A

5

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11
Q

what is reliability?

A

Repeatability of findings

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12
Q

t/f: All healthcare organizations are highly reliable

A

false

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13
Q

Why do we look to HROs for insight?

A

For error and harm reduction

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14
Q

t/f: HROs can only be executed within healthcare

A

false

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15
Q

Medical Errors are the ___ leading cause of death in the US

A

third

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16
Q

Which HRO principle refers to contacting staff with the greatest knowledge or expertise of a given situation?

A

deference to expertise

17
Q

t/f: Only leadership can be involved in the improvement of HROs

A

false

18
Q

Which HRO concept is this? Leaders need to be trained and prepared to know how to respond when system failures happen.

A

Commitment to resilience

19
Q

What do HROs within high-risk situations continually do?

A

reinvent themselves

20
Q

t/f: HRO implementation and improvement is a quick process

A

false

21
Q

t/f: As CNLs, we can contribute to the efficacy of HROs

A

true

22
Q

5 traits of HROs

A
preoccupation with failure
reluctance to simplify interpretations
deference to expertise
sensitivity to operations
commitment to resilience
23
Q

mission and vision of HROs (3)

A
  1. A goal within leadership to cause zero harm
  2. A safe culture where all staff feel safe to speak up as a way of improving the organization
  3. A strong and empowered workforce that takes concepts from RPI to address improvement opportunities that create lasting change
24
Q

applications in healthcare - recommendations for achieving HRO status

A
Ongoing process
Build the Foundation
Commitment to Safe, Efficient Care
Rigor in Process Improvement 
Maintain Consistency
High Performance/Minimal Error
25
Q

real world applications of HROs

A

Air traffic control
Wildfire Fighting
Nuclear Power Plants
NASA

at risk for catastrophic events
preforms at levels nearly error-free

26
Q

3 challenges of HROs

A

HROs are preoccupied with failures
Focused on risk analysis, resulting in failure to identify simple, low risk problems
Management encourages reporting of flaws, resulting in lack of celebration for achievements

27
Q

3 components of telehealth and HIPAA

A
  1. Only authorized users should have access to ePHI.
  2. A system of secure communication should be implemented to protect the integrity of ePHI.
  3. A system of monitoring communications containing ePHI should be implemented to prevent accidental or malicious breaches
28
Q

secure communication

A

To be compliant with HIPAAʼs Security Rule, all telehealth communication should take place via encrypted channels that the provider can verify are private and HIPAA-compliant

29
Q

3 examples of telehealth

A

Nurse phone lines
Remote pharmacist services
Teletherapy

30
Q

4 benefits of telehealth to patients

A

Convenience and cost effective
More direct physical intervention
Decreases chance of white coat syndrome
Improve access for rural Americans

31
Q

4 ways teleheath benefits healthcare system

A

Appropriate triaging
Asset in emergency situations
Mitigate risks with physician shortages
Improve access for providers that are located in rural america

32
Q

5 challenges of telehealth

A
Only done in state of license 
Patient data security
Quality of assessments
Risk for overuse
Internet access and technology literacy
33
Q

4 telelhealth transmission formats

A

Store and forward
Real time
Remote monitoring
M health

34
Q

2 goals of telehealth tools

A

Increase communications between healthcare professionals and patients
Increase professionals knowledge of patients status in a timely manner

35
Q

Ryan Haight act

A

Requires at least one in person eval for controlled substances
Paused during covid

36
Q

4 ps of telehealth

A

Planning
Preparing
Providing
Performance evaluation