Quiz 2 Flashcards
Organizations make use of business processes. Which statement is true?
A.
Business processes are not important for organizations to make a profit.
B.
Business processes just barely work.
C.
Business processes are central to what every organization does.
D.
Business processes are very complicated and only large organizations implement them.
E.
Business works without business processes.
C.
Business processes are central to what every organization does.
A series of activities, tasks, or steps designed to produce a product or a service is called a(n) __________________.
A.
business process
B.
ordering process
C.
management process
D.
sales process
E.
production process
A.
business process
Business analysts are involved in _________________.
A.
understanding, buying, and redesigning business processes
B.
selling, modelling, and redesigning business processes
C.
understanding, modelling, and redesigning business processes
Your answer is correct.
D.
understanding, selling, and redesigning business processes
E.
understanding, modelling, and reordering business processes
C.
understanding, modelling, and redesigning business processes
All the following statements regarding activities are true, except:
A.
Activities are items of value.
B.
Activities can consist of purely manual actions.
C.
Activities can be automated.
D.
Activities can be controlled procedures used by computers.
E.
Activities can be a combination of manual and automated procedures.
A.
Activities are items of value.
All the following statements regarding resources are true, except:
A.
A case of milk is a resource.
B.
Resources are items of value.
C.
Information inputs are resources..
D.
A person working is a resource.
E.
Suppliers and customers are resources.
C.
Information inputs are resources.
All the following are examples of facilities, except:
A.
trucks.
B.
databases.
C.
inventories.
D.
factories.
E.
software products.
E.
software products.
All the following statements regarding information are true, except:
A.
Information is created in processes.
B.
Information is a standard set of terms and graphical notations.
C.
Activities use information to determine how to transform inputs into outputs.
D.
Understanding the nature of information and ways of defining it are crucial.
E.
Information is the fourth element of a business process.
B.
Information is a standard set of terms and graphical notations.
Which of the following is NOT one of the four definitions the textbook uses to define the word “information”?
Question content area bottom
Part 1
A.
Information is data presented in a meaningful context.
B.
Information is knowledge derived from data.
C.
Information is a difference that makes a difference.
D.
Information is data processed by summing, ordering, averaging, grouping, comparing, or other similar operations.
E.
Information and data are actually the same thing.
E.
Information and data are actually the same thing.
Information exists under which of the following conditions?
Question content area bottom
Part 1
A.
Information exists if it is data processed by summing, ordering, averaging, grouping, comparing, or other similar operations.
B.
Information exists if it is a difference that makes a difference.
C.
Information exists only in the mind of a human observer.
D.
Information exists if it is data presented in a meaningful context.
E.
It is information as long as it is derived from data
C.
Information exists only in the mind of a human observer.
Which of the following is the reason for the importance of you, as a human, in an information system?
Question content area bottom
Part 1
A.
The human is the most important part of an information system because the quality of human thinking affects one’s ability to conceive information from data and thereby add value to the system.
B.
Information is data presented to a human in a meaningful context.
C.
Information is knowledge derived from data and needs to be observed to be appreciated.
D.
Information is data processed by summing, ordering, averaging, grouping, comparing, or other similar operations designed and set in place by a human.
E.
A human is the only one who can decide if the information provided is a difference that makes a difference.
A.
The human is the most important part of an information system because the quality of human thinking affects one’s ability to conceive information from data and thereby add value to the system
One of the following is data, the rest are information. Which is data?
Question content area bottom
Part 1
A.
327 of 536 runners finished the marathon last weekend and they averaged 4 hours and 29 minutes to completion.
B.
Yesterday John ran 4 miles.
C.
More mothers buy Salty Shell Peanut Butter.
D.
For every 100 runners who average 5 miles / day, 39 will suffer a stress injury that keeps them from running for at least 8 weeks.
E.
Last year, John ran an average of 2 one half
miles / day.
B.
Yesterday John ran 4 miles
Data becomes information when ________.
Question content area bottom
Part 1
A.
one person gives another person his/her interpretation of the data
B.
it is visually represented in a PowerPoint presentation
C.
it is summarized on a computer report
D.
an individual perceived the data in a context and conceives information through that perception
E.
it is presented in a video
D.
an individual perceived the data in a context and conceives information through that perception
Which of the following is a characteristic of quality information?
Question content area bottom
Part 1
A.
Quality information is always expensive.
B.
Quality information is often unavailable when you need it.
C.
Quality information is relatable to any number of problems/opportunities.
D.
Quality data is easy to acquire.
E.
It is just barely sufficient to satisfy the need for it.
E.
It is just barely sufficient to satisfy the need for it.
Humans conceive ______ from data.
Question content area bottom
Part 1
A.
inspiration
B.
ideas
C.
information
D.
thoughts
E.
perception
C.
information
Why are people the most important component in an information system?
Question content area bottom
Part 1
A.
People are the most important component in an information system because it is only a human who can conceive information from data.
B.
People are the most important component in an information system because they are the reason the information system exists.
C.
People are the most important component in an information system because they intuitively understand that effectiveness is more important than efficiency.
D.
People are the most important component in an information system because they are the only component that can take advantage of software to increase efficiency.
E.
People are the most important component in an information system because they are less expensive than hardware.
A.
People are the most important component in an information system because it is only a human who can conceive information from data.
The statement that Jeff Parks earns less than half the average hourly wage of the Garden Department is ____________________.
A.
information
B.
decision
C.
policy
D.
data
E.
strategy
A.
information
Which one of the following statements regarding the role of information in business processes is not true?
A.
We need the information generated by the business process to make a profit.
B.
A byproduct of every business process is information about how the process can be improved.
C.
Information provides the ability to better manage the process itself.
D.
As a manager, you will need to understand how to collect and use the information that is generated by business processes.
E.
Business processes generate information by bringing together items of data in context.
A.
We need the information generated by the business process to make a profit.
________ are one of the factors that lead to designing fully automated systems.
A.
High skill employee positions
B.
Tasks that require significant employee data inputs
C.
High turnover employee positions
D.
Tasks that require significant human judgement
E.
C.
High turnover employee positions
________ is/are instructions for hardware and ________ is/are instructions for people.
A.
Procedures; software
B.
Software; procedures
C.
Machine instructions; user manuals
D.
Data; processes
E.
Software; processes
B.
Software; procedures
Which of the following is a strategic decision?
A.
Deciding what wage to pay a particular employee
B.
Acquiring a competing firm
C.
Determining next year’s IT budget
D.
Extending credit to a customer
E.
Choosing which invoices should be paid today
B.
Acquiring a competing firm
Which of the following is a managerial decision?
A.
Deciding whether to acquire a competing firm
B.
Determining how many daily transactions have occurred in a specified period
C.
Deciding whether to extend credit to a customer
D.
Determining next year’s IT budget
E.
Deciding which invoices should be paid first
D.
Determining next year’s IT budget
The step in a decision-making process where decision makers determine what is to be decided, what the criteria for the decision will be, and what data are available is called __________________.
A.
alternatives formulation
B.
the review step
C.
intelligence gathering
D.
decision analysis
E.
the choice step
C.
intelligence gathering
The step in a decision-making process where decision makers lay out various alternatives is called __________________.
A.
the choice step
B.
intelligence gathering
C.
the review step
D.
alternatives formulation
E.
decision analysis
D.
alternatives formulation
The review step ________________________.
A.
is when the organization reviews the results of the decision
B.
is when the organization makes a decision and may lead to another decision
C.
may lead to another decision
D.
is when the organization reviews the results of the decision and may lead to another decision
E.
is when the organization makes a decision
D.
is when the organization reviews the results of the decision and may lead to another decision
