Quiz 1 Flashcards

1
Q

What is the purpose of an Information System?

A

To provide accurate, timely and useful information

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2
Q

What are the 5 parts of an Information System?

A

1) People
2) Procedures
3) Software
4) Hardware
5) Data

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3
Q

Systems Thinking

A

Ability to break down a large problem into smaller chunks to solve the problem

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4
Q

Can you buy information systems?

A

No, you can only buy IT

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5
Q

Can you buy information technology?

A

Yes, in the form of hardware, databases, etc.

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6
Q

How do Information Systems aid the Decision-Making Process?

A
  • improve productivity
  • monitor organizational performance
  • planning and decision making
  • enhance competitive advantage
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7
Q

Data vs. Information

A
Data = streams of raw facts
Info = data shaped into meaningful form
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8
Q

3 core activities of information systems

A

1) Input
2) Processing
3) Output

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9
Q

Feedback

A

Output returned to appropriate members of organization to help evaluate or correct input stage

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10
Q

Management Information Systems

A

Study of People, Technology & Organizations

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11
Q

Analytics

A

Tools & Techniques for Data-Driven Decision Making

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12
Q

Socio-Technical View of Information Systems

A

Includes issues and insights contributed from technical and behavioral disciplines

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13
Q

Technical Approach

A
  • Emphasizes mathematically based models

- Computer science, management science, operations research

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14
Q

Behavioral Approach

A
  • Behavioral issues (strategic business integration, implementation, etc.)
  • Psychology, Economics, Sociology
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15
Q

Social Media

A
  • applications that build on the ideological and technological foundations of Web 2.0
  • allow the creation and exchange of User Generated Content
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16
Q

Web 2.0

A
  • continually-updated service
  • consuming and remixing data from multiple sources
  • creating network effects through an architecture of participation
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17
Q

User-Generated Content

A

Various forms of media content that are publicly available and created by end-users

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18
Q

3 basic requirements for User-Generated Content

A
  • needs to be published where people can assess it
  • needs to show creative effort
  • needs to have been created outside of professional routines and practices
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19
Q

Characteristics of Web 2.0 (5)

A

1) ability to tap into the collective intelligence of users
2) Data is made available in new or never-intended ways
3) Relies on user-generated and user-controlled content and data
4) Lightweight programming techniques and tools let nearly anyone act as a Web site developer
5) Application can be designed quickly to meet changing needs

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20
Q

Social Media - Implications for Business (3)

A

1) Reach out and engage with customers, prospects, partners, and your network
2) Create opportunity by communicating and sharing information
3) Manage your reputation and discover new business through monitoring information

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21
Q

Which best describes Web 2.0?

a) Read-Only Web
b) Read-Write Web
c) Read-Write-Execute Web

A

b) Read-Write Web = Web 2.0

22
Q

Structured Data

A

information with a high degree of organization

23
Q

Unstructured Data

A

The lack of structure makes compilation and analysis a time and energy-consuming task

24
Q

Traditional Approach

A

Structured & Repeatable Analysis

  • Business Users = determine what questions to ask
  • IT = Structures data to answer question
25
Q

Big Data Approach

A

Iterative & Exploratory Analysis

  • IT = delivers a platform to enable creative discovery
  • Business Users = explore what questions could be asked
26
Q

The 4 Vs

A

1) Volume
2) Variety
3) Velocity
4) Veracity

27
Q

1) Volume

A

Data at scale

28
Q

2) Variety

A

Data in many forms

29
Q

3) Velocity

A

Data in motion

30
Q

4) Veracity

A

Data uncertainty

31
Q

Implications

A

Strategies and tactics used to manage social media have to constantly adapt

32
Q

Social Commerce

A

use of social computing by businesses in innovative ways

33
Q

Components of a Social Media Strategy

A
  • objectives
  • tactics
  • metrics
34
Q

PDCA Framework

A

1) Plan
2) Do
3) Check
4) Act

35
Q

1) Plan (PDCA)

A

Creating a social media strategy

36
Q

2) Do (PDCA)

A

Implementing tactics and campaigns aligned with the social media strategy

37
Q

3) Check (PDCA)

A

Regular (daily, weekly, monthly, quarterly, etc.) review of metrics created as part of the strategy to
determine if business ROI in social media has been sufficiently achieved or not

38
Q

4) Act (PDCA)

A

Fine-tuning the social media strategy, tactics, plans for campaigns, and even potentially
refining or changing metrics or how measurements are performed.

39
Q

Objectives

A
  • Link to corporate strategy

- Ways to extend brand’s strengths online

40
Q

Classic objectives

A
  • increase sales
  • decrease expenses
  • improve ROI
41
Q

Social objectives

A
  • engagement
  • influence
  • advocacy
  • personalization
42
Q

SOCIAL

A
Strategy
Organization
Criteria-Based Platform Selection
Integration
Awareness
Leadership
43
Q

Web 1.0 vs Web 2.0 (Marketing Goal)

A

Web 1.0 = Influence

Web 2.0 = Relationships

44
Q

Business use of Web 2.0 technologies

A
  • Recruiting and professional networking
  • Marketing, promotion, and sales
  • Internal collaboration and communication
  • Supply chain management 2.0
45
Q

What are Wikis?

A
  • Collectively share and edit a body of knowledge
  • Ongoing process of creation and collaboration
  • Knowledge management
  • A dynamic, collectively authored set of web pages.
46
Q

RSS (Rich Site Summary) (Really Simple Syndication)

A
  • a type of widget
47
Q

Widgets

A

Mini web applications or Web add-ons

48
Q

Mashups

A

combining/composing information from multiple sources

49
Q

API (Application Programming Interface)

A

send + receive outputs from other applications

Ex: waiter, when you ask for something they give to you

50
Q

Disruptive technology/information

A

radical transformation of how business is being done (mashups are considered disruptive technology)

51
Q

Which of the following is another way to describe “Sharing Economy”?

a) Collaborative Consumption
b) Collective Intelligence
c) Collaborative Intelligence

A

a) Collaborative Consumption

- you could be the buyer and seller

52
Q

So how do you access an API?

A

Typically by using a URL with all the necessary information supplied within the URL