Quiz 1

Question 1

What are Physical Needs?

Answer 1

Positive social interaction, touch, and connection to others.

Question 2

What are Relational Needs?

Answer 2

Essentials that we seek from others.

Question 3

What are Identity Needs?

Answer 3

Shaping how we see ourselves

Question 4

What are spiritual needs?

Answer 4

Principles/values, morals, meaning of life

Question 5

What are instrumental needs?

Answer 5

How someone interacts with someone when they need something.

Question 6

What is the linear model of communication?

Answer 6

We are always sending and receiving messages. All other sounds are noise.

Question 7

What is Physical Noise?

Answer 7

Noise that is being created outside, such as construction

Question 8

What is Psychological Noise?

Answer 8

Noise caused by thoughts or distractions that we have

Question 9

What is Physiological Noise?

Answer 9

Noise that is created due to injury, sickness, lack of sleep, etc.

Question 10

What are channels?

Answer 10

Factors that will cause someone to listen more or less

Question 11

What are examples of channels?

Answer 11

Clothing, tone, appearance, gestures

Question 12

When something is channel-rich, what does that mean?

Answer 12

It means that they are easier to pay attention to and to fully receive a message.

Question 13

When something is channel-lean, what does that mean?

Answer 13

It means that they are harder to pay attention to and to fully receive a message.

Question 14

How do personal biases impact channels?

Answer 14

Based on biases, you might be willing to listen to some people more than others.

Question 15

How are words symbols?

Answer 15

People over the world read symbols to make a word or sentence. The same word in two places can mean two different things.

Question 16

What is metacommunication?

Answer 16

It is not what you said, it is how you said it.

Question 17

Relational Dimension

Answer 17

Interpreting something based on a relationship.

Question 18

Communication can be both

Answer 18

Intentional and Unintentional

Question 19

What is intrapersonal communication?

Answer 19

How you talk to yourself

Question 20

What is interpersonal communication?

Answer 20

How you communicate with one to two people

Question 21

What are explicit rules?

Answer 21

Boundaries about what you should or should not say

Question 22

What are implicit rules?

Answer 22

Being able to determine what to or not to say based on a circumstance.

Question 23

Characteristics of a Competent Communicator

Answer 23

Appropriate, effective, self-aware, adaptable, empathetic, ethical

Question 24

What is listening?

Answer 24

Active process of making yourself engaged to someone speaking

Question 25

What is misunderstanding of communication?

Answer 25

When someone misinterprets intent or tone.

Question 26

Is listening a learned skill?

Answer 26

Yes

Question 27

HURIER model

Answer 27

Hearing
Understanding
Remembering
Interpreting
Evaluating
Responding

Question 28

Barriers of listening

Answer 28

Noise, psuedolistening, selective attention, information overload, daydreaming, thinking of rebuttal, closed mind, interrupting.

Question 29

What does close-minded mean?

Answer 29

You should agree with me mindset

Question 30

Do men or women tend to be louder?

Answer 30

Men, because of hormones

Question 31

How to improve listening skills

Answer 31

Phrasing, Evaluate credibility, being a skeptic, non-judgement, supportive