Quiz 1

Question 1

Governance was not a word frequently heard until?

Answer 1

1980s

Question 2

It was first used by world bank in what year and place?

Answer 2

1989 at Subsaharan Africa

Question 3

In 1992 the world bank introduced?

Answer 3

Good Governance

Question 4

Were seen as engine of growth?

Answer 4

Post- WW II States

Question 5

the name given to the entity exercising that authority.

Answer 5

Government

Question 6

legitimate power to make decision on behalf of the organization.

Answer 6

Authority

Question 7

ability to influence the behavior of others

Answer 7

Power

Question 8

the right to do so

Answer 8

Authority

Question 9

acknowledged duty to obey rather than on any form of coercion or manipulation

Answer 9

Authority

Question 10

three kinds of authority by weber

Answer 10

1.Traditional authority
2.Charismatic authority
3. Legal authority

Question 11

rooted in history or tradition like monarchies

Answer 11

Traditional authority

Question 12

stems from personality-derives from individual’s extraordinary personal
qualities

Answer 12

Charismatic authority

Question 13

•grounded in a set of impersonal rules. •authority of a ruling government regime comes from system of bureaucracy, public choice and
legality.

Answer 13

Legal authority

Question 14

The system by which entities are directed and controlled.

Answer 14

Governance

Question 15

concerned with structure and processes for decision-making, accountability,
control, and behavior at the top of an entity.

Answer 15

Governance

Question 16

defines governance as the process whereby societies or organizations make their important decisions, determine who has the voice, who is engaged in the process, and how an account is rendered.

Answer 16

The Institute on Governance

Question 17

It assures that corruption is minimized,
the views of minorities are taken into
account, and that the voices of the most vulnerable in society are heard in
decision-making

Answer 17

Good governance

Question 18

CHARACTERISTICS OF GOOD
GOVERNANCE

Answer 18

• Participation
• Consensus orientation
• Accountability
• Transparency
• Responsiveness
• Equity and Inclusiveness
• Effectiveness and efficiency
• Rule of law

Question 19

All men and women should have a voice in decision-making

Answer 19

Participation

Question 20

Good governance mediates differing interests to reach a broad consensus
on what is in the best interests of the group

Answer 20

Consensus orientation

Question 21

every person or group is responsible for their actions,

Answer 21

Accountability

Question 22

built on the free flow of information. Processes, institutions, and information are direct and accessible to those concerned with them,

Answer 22

Transparency

Question 23

try to serve all stakeholders within a reasonable timeframe.

Answer 23

Responsiveness

Question 24

opportunities to improve or maintain their well-being.

Answer 24

Equity and Inclusiveness

Question 25

Processes and institutions produce results that meet needs while making
the best use of resources.

Answer 25

Effectiveness and efficiency

Question 26

It demands that the people and civil society render habitual obedience to
the law.

Answer 26

Rule of law

Question 27

due to therepeatability and consistencyof tasks performed.

Answer 27

Efficient Processes

Question 28

this repeatability and consistently helps to quickly identify the nonconformities in processes

Answer 28

Visibility of Errors

Question 29

when tasks are streamlined, companies can eliminate the waste from scrap, rework, and any other costly inefficiencies.

Answer 29

Reduced cost

Question 30

regular disruptions frominconsistent processes are eliminated, as operation specifics become either ‘conform’ or ‘non-conform’.

Answer 30

Smoother–Running Operations

Question 31

a culture that supports corporate governance allows for its product
to reach the market while meeting its intended specifications and working
correctly.

Answer 31

Compliance

Question 32

Such broad participation is built on freedom of association and
speech, as well as capacities to participate constructively

Answer 32

Participation

Question 33

Processes, institutions, and information are direct and accessible to those concerned with them, and enough information is provided to understand and monitor them.

Answer 33

Transparency

Question 34

▪ Good governance demands that preferential attention is given to the plight
of the poor, marginalized and needy.

Answer 34

Equity and inclusiveness

Question 35

require the enhancement of quality and
standardization of public service delivery, the professionalization of the bureaucracy, focusing government efforts on vital functions, and the elimination of redundancies or overlaps in functions and operations.

Answer 35

Effectiveness and efficiency

Question 36

For public service delivery, agencies must promptly and adequately cater to the needs of citizens, simplifying government procedures and reducing red tape, using appropriate technology when feasible, as well as
coordinating processes among various government agencies to eliminate redundant information requirements.

Answer 36

Effectiveness and efficiency