Quiz 1 Flashcards

1
Q

Anthropology

A

study of humankind in its habitat; how culture develops

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2
Q

Sociology

A

study of social systems

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3
Q

Psychology

A

study of human mind and mental process

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4
Q

Economics

A

study of goods and resource allocation

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5
Q

Qualitative

A

in depth understanding why

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6
Q

Quantitative

A

systematic investigation using statistical, mathematical, or computational techniques

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7
Q

4 types of value

A

utilitarian, social value, ego/identity value and recreation/hedonic value

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8
Q

Utilitarian

A

tangible outcomes of a products function or usage (razors/lotions)

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9
Q

Social Value

A

harmonious relationships, fitting in, projecting a good image (donating blood/buying a gift/wearing a brand)

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10
Q

Ego/Identity Value

A

construct and manage our self concepts (vegetarian/recycle/watches/wearing a brand)

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11
Q

Recreation/Hedonic Value

A

create moods, rejuvenate mind, make an experience (hotels/wine/sports/music)

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12
Q

Marketing Research

A

collecting and interpreting informations

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13
Q

Secondary Data

A

existing data already collected and available to the entrepreneur. Obtained more quickly and cost effectively

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14
Q

Primary Data

A

new data gathered by you

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15
Q

Maslow

A

Psychological needs (food/shelter)
Safety and Security (protected from danger
Belonging and Love (friends/family)
Esteem and Ego (respect/feeling good about one’s self)
Self Actualization (realize one’s potential and be at peace)

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16
Q

Innate Needs

A

born for survival

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17
Q

Learned Needs

A

biogenic and psychogenic

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18
Q

Biogenic Needs

A

discomfort with our body sickness, dry skin, fatigue, physical cravings

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19
Q

Psychogenic Needs

A

stemming from our mental makeup; what we think about ourselves and the world

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20
Q

Ditcher’s List of Subconscious Consumption Decisions

A
  • master over environment
  • status
  • rewards
  • individuality
  • social acceptance
  • love and affection
  • security
  • masculinity
  • femininity
  • eroticism
  • disalienation
  • moral purity/cleanliness
  • magic/mystery
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21
Q

4 functions of attitude

A
  • utilitarian - the object serves a utility
  • value expressive - the object expresses one’s values
  • knowledge - reduces uncertainty
  • ego defense - the object helps protect our ego
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22
Q

Murray’s List of Psychological Needs

A
  • autonomy - independent and free to act
  • dominance - to direct behaviors of others
  • nurturance - to give sympathy or help
  • exhibition - to make an impression or excite
  • cognizance - to explore or ask questions
  • exposition - to give information and explain
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23
Q

Consumer Attitudes

A
  • learned predispositions to respond to an object in a consistent way
  • favorable or unfavorable
  • learned
  • targeted
  • consistent
  • cause response
24
Q

ABC Model of Attitude

A

A –> affect (feelings/how you feel)
B –> beliefs (cognitions/what you know)
C –> conation (intentions/what you will do)

25
Q

Masculine features

A

independent, competitive, assertive, selfish, instrumentality

26
Q

Feminine features

A

compassionate, sensitive, nurturing, emotional, expressive

27
Q
  • 1945
A

retirees

28
Q

1946-1964

A

baby boomers

29
Q

1965-1979

A

generation x

30
Q

1980-1999

A

generation y

31
Q

2000 +

A

new millennials

32
Q

white

A

competitive, aggressive, prideful

33
Q

black

A

focused on self image, flashy, family, religion and respect

34
Q

hispanic

A

leisure over work, family, tradition, religion, appearance and technology

35
Q

asian

A

sophisticated, intelligent, self control

36
Q

european

A

individualism over family or society

37
Q

bachelor stage

A

emphasis on looks. eats out

38
Q

young married couple

A

their life project is building a starter home. budget

39
Q

full nesters

A

structured at the needs of children. convenience

40
Q

single parent

A

have no time. convenience

41
Q

empty nesters

A

they have time. leisure activities, more disposable income

42
Q

survivor stage

A

retired, family dependant

43
Q

retirees

A

frugal, read, loyal

44
Q

baby boomers

A

spenders, youth

45
Q

generation x

A

discounts, responsible

46
Q

generation y

A

individuals, high tech

47
Q

new millennials

A

high tech, causes, green, individual

48
Q

money attitudes

A

flaunters, big spenders, planners and savers, tightwads

49
Q

flaunters

A

hoping to impress and arouse envy. buy conspicuous items

50
Q

big spenders

A

personally enjoy buying, usually send beyone means/ in debt. impulse buyers.

51
Q

planners and savers

A

look to the future. comparison shop and coupons

52
Q

tightwads

A

obsessive about savings. will reuse old items and avoid unnecessary buying

53
Q

consumer sentiment

A

a consumers expectations about his/her financial well being in the near future

54
Q

social class

A

money (not the most determining factor), education, occupation, talent, accomplishments, social capital

55
Q

psychology of poverty

A

insecurity, helplessness, fatalism, present orientation

56
Q
A