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Tableau Software > Questions to Ask > Flashcards

Questions to Ask Flashcards

1
Q

Help me understand why you think our software is a fit for your organization?

A

Help me understand why you think our software is a fit for your organization?

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2
Q

What is important to you?

A

What is important to you?

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3
Q

What would you like to accomplish with the time that we have today?

A

What would you like to accomplish with the time that we have today?

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4
Q

What does success look like to you?

A

What does success look like to you?

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5
Q

What is the goal of this evaluation?

A

What is the goal of this evaluation?

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6
Q

Describe for me what these reports look like that you need to create?

A

Describe for me what these reports look like that you need to create?

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7
Q

Who is the audience you would be sharing these reports with?

A

Who is the audience you would be sharing these reports with?

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8
Q

Why?

A

Why?

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9
Q

Tell me more?

A

Tell me more?

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10
Q

How are people going to consume the reports (email, pdf, etc.)?

A

How are people going to consume the reports (email, pdf, etc.)?

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11
Q

Why?

A

Why?

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12
Q

Will people be interacting with these reports or exporting them to some format?

A

Will people be interacting with these reports or exporting them to some format?

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13
Q

What do you need to see in Tableau to be able to say this is a success?

A

What do you need to see in Tableau to be able to say this is a success?

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14
Q

What would a successful rollout of Tableau look like?

A

What would a successful rollout of Tableau look like?

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15
Q

What have you heard about Tableau?

A

What have you heard about Tableau?

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16
Q

How did you come across Tableau?

A

How did you come across Tableau?

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17
Q

What do you think of Tableau?

A

What do you think of Tableau?

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18
Q

How are you going to get buy-in from these different departments?

A

How are you going to get buy-in from these different departments?

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19
Q

What is the right way to get started with this evaluation?

A

What is the right way to get started with this evaluation?

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20
Q

What’s next?

A

What’s next?

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21
Q

Why?

A

Why?

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22
Q

What is the first step to begin evaluating Tableau?

A

What is the first step to begin evaluating Tableau?

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23
Q

Where is the data today?

A

Where is the data today?

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24
Q

How are you analyzing the data today?

A

How are you analyzing the data today?

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25
Q

Have you tried connecting to data in Tableau?

A

Have you tried connecting to data in Tableau?

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26
Q

Is the data ready for analysis?

A

Is the data ready for analysis?

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27
Q

Can you see yourself using this product?

A

Can you see yourself using this product?

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28
Q

How do you analyze geographic data now?

A

How do you analyze geographic data now?

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29
Q

How do you analyze trends in the business now?

A

How do you analyze trends in the business now?

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30
Q

What would it mean if you could do that today?

A

What would it mean if you could do that today?

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31
Q

Does this resonate?

A

Does this resonate?

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32
Q

Is this relevant?

A

Is this relevant?

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33
Q

Based on my understanding of your needs, this would be a benefit. What are your thoughts?

A

Based on my understanding of your needs, this would be a benefit. What are your thoughts?

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34
Q

What are your thoughts?

A

What are your thoughts?

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35
Q

Why?

A

Why?

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36
Q

Tell me more?

A

Tell me more?

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37
Q

Why is that important to you?

A

Why is that important to you?

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38
Q

Can you explain to me why that is?

A

Can you explain to me why that is?

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39
Q

I’m confused, I still don’t understand why this is important?

A

I’m confused, I still don’t understand why this is important?

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40
Q

Coach me… help me… understand why you think this is a fit?

A

Coach me… help me… understand why you think this is a fit?

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41
Q

Having heard that you can do analysis 10-100x faster in Tableau, does that sound like that would be of value to your business?

A

Having heard that you can do analysis 10-100x faster in Tableau, does that sound like that would be of value to your business?

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42
Q

What are you ding today?

A

What are you ding today?

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43
Q

How?

A

How?

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44
Q

Ok, keep going?

A

Ok, keep going?

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45
Q

If I could save you time, how is that valuable to the business?

A

If I could save you time, how is that valuable to the business?

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46
Q

What’s the specific value?

A

What’s the specific value?

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47
Q

Have you quantified the value?

A

Have you quantified the value?

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48
Q

We’ve talked about revenue, tell me about the cost side?

A

We’ve talked about revenue, tell me about the cost side?

49
Q

What’s the value today?

A

What’s the value today?

50
Q

What’s the value in 6 months?

A

What’s the value in 6 months?

51
Q

What’s the value in 12 months?

A

What’s the value in 12 months?

52
Q

What else?

A

What else?

53
Q

What are your alternatives?

A

What are your alternatives?

54
Q

If not Tableau, then what?

A

If not Tableau, then what?

55
Q

What if you did nothing?

A

What if you did nothing?

56
Q

How so?

A

How so?

57
Q

Walk me through that?

A

Walk me through that?

58
Q

Where does it fit?

A

Where does it fit?

59
Q

What have you tried that has failed?

A

What have you tried that has failed?

60
Q

What’s different now?

A

What’s different now?

61
Q

What I just did is 2nd nature to me, but it’s revolutionary to our customers, do you see that?

A

What I just did is 2nd nature to me, but it’s revolutionary to our customers, do you see that?

62
Q

Does this feel like a dramatic change from the way you are doing things today?

A

Does this feel like a dramatic change from the way you are doing things today?

63
Q

Great, what will this new way of doing things mean to you?

A

Great, what will this new way of doing things mean to you?

64
Q

Tell us how are you are doing things today if this isn’t revolutionary?

A

Tell us how are you are doing things today if this isn’t revolutionary?

65
Q

Tell me how this is going to help your business?

A

Tell me how this is going to help your business?

66
Q

Tell me what you are trying to get out of this?

A

Tell me what you are trying to get out of this?

67
Q

If Tableau is your perfect solution, what does this mean to you?

A

If Tableau is your perfect solution, what does this mean to you?

68
Q

What else?

A

What else?

69
Q

Who else is this valuable to?

A

Who else is this valuable to?

70
Q

What do you want to see that you haven’t yet seen?

A

What do you want to see that you haven’t yet seen?

71
Q

What did you expect to see that you didn’t see?

A

What did you expect to see that you didn’t see?

72
Q

What is your ‘it would be nice if Tableau oculd?”

A

What is your ‘it would be nice if Tableau oculd?”

73
Q

Who has to bless this that Tableau is the solution for the organization?

A

Who has to bless this that Tableau is the solution for the organization?

74
Q

Can we build a business plan to work towards that?

A

Can we build a business plan to work towards that?

75
Q

What else has to happen for you guys to roll out Tableau?

A

What else has to happen for you guys to roll out Tableau?

76
Q

What do they need to see?

A

What do they need to see?

77
Q

On the basis of what you have seen so far, does Tableau seem like a fit for the business?

A

On the basis of what you have seen so far, does Tableau seem like a fit for the business?

78
Q

Tell me how?

A

Tell me how?

79
Q

Why not?

A

Why not?

80
Q

What did you have in mind?

A

What did you have in mind?

81
Q

How do you suggest we prove this to your colleagues in other lines of business, coach me?

A

How do you suggest we prove this to your colleagues in other lines of business, coach me?

82
Q

I’m just going to stop here, on the basis of what you have seen… is this the kind of change your organization is up for?

A

I’m just going to stop here, on the basis of what you have seen… is this the kind of change your organization is up for?

83
Q

Am I hearing resistance or are you just getting your heads around it?

A

Am I hearing resistance or are you just getting your heads around it?

84
Q

Tell me what you are thinking?

A

Tell me what you are thinking?

85
Q

I know you all have a bunch of things to do, tell me what you are thinking?

A

I know you all have a bunch of things to do, tell me what you are thinking?

86
Q

I keep hearing “reporting” - that’s not us. I’m worried we are not a fit here. Can you tell me how you think we are a fit?

A

I keep hearing “reporting” - that’s not us. I’m worried we are not a fit here. Can you tell me how you think we are a fit?

87
Q

Guys you are asking great questions, you are asking favorable Tableau questions. Someone here is going to ask difficult questions, who is that person? Where are they?

A

Guys you are asking great questions, you are asking favorable Tableau questions. Someone here is going to ask difficult questions, who is that person? Where are they?

88
Q

Who is the skeptic here?

A

Who is the skeptic here?

89
Q

Tell me about your Tableau experience?

A

Tell me about your Tableau experience?

90
Q

What has your experience been with Tableau?

A

What has your experience been with Tableau?

91
Q

Where have you seen the biggest benefit with Tableau?

A

Where have you seen the biggest benefit with Tableau?

92
Q

I have had a number of these meetings, they are really about adoption. What I really want is to sketch out where do we go from here? Can we do that?

A

I have had a number of these meetings, they are really about adoption. What I really want is to sketch out where do we go from here? Can we do that?

93
Q

Tell me about today? What’s happening?

A

Tell me about today? What’s happening?

94
Q

Who are the other lines of business that have talked to you about Tableau?

A

Who are the other lines of business that have talked to you about Tableau?

95
Q

How can we get to the other lines of business?

A

How can we get to the other lines of business?

96
Q

What’s the plan?

A

What’s the plan?

97
Q

What are the roadblocks?

A

What are the roadblocks?

98
Q

Why won’t this work?

A

Why won’t this work?

99
Q

We are seeing enterprise wide adoption at Fortune 100 companies and we are seeing 100 person companies expand Tableau across the entire business. Is that possible here?

A

We are seeing enterprise wide adoption at Fortune 100 companies and we are seeing 100 person companies expand Tableau across the entire business. Is that possible here?

100
Q

What’s the plan?

A

What’s the plan?

101
Q

What does that mean?

A

What does that mean?

102
Q

How are you going to get there?

A

How are you going to get there?

103
Q

What’s your path for getting there?

A

What’s your path for getting there?

104
Q

What’s your timeline?

A

What’s your timeline?

105
Q

Who’s going to block this?

A

Who’s going to block this?

106
Q

What are your users doing for training?

A

What are your users doing for training?

107
Q

What are they doing for getting ramped up?

A

What are they doing for getting ramped up?

108
Q

Are your users getting it?

A

Are your users getting it?

109
Q

What’s the success criteria you are tracking to?

A

What’s the success criteria you are tracking to?

110
Q

If you walk into your boss’ office and say we need to buy $100K more of Tableau, your boss is going to say “why?” What do you tell him?

A

If you walk into your boss’ office and say we need to buy $100K more of Tableau, your boss is going to say “why?” What do you tell him?

111
Q

What would you like to see improved?

A

What would you like to see improved?

112
Q

What would you like to learn about?

A

What would you like to learn about?

113
Q

What do you need to learn still?

A

What do you need to learn still?

114
Q

When would you like to have this rolled out by?

A

When would you like to have this rolled out by?

115
Q

Any chance of doing it before next year?

A

Any chance of doing it before next year?

116
Q

How did this happen?

A

How did this happen?

117
Q

What did they say?

A

What did they say?

118
Q

What is it you’re going to do?

A

What is it you’re going to do?

Tableau Software (17 decks)

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