Questions 41-80 Flashcards
Controlling the costs of accounts receivable is heavily affected by:
- The time or length of the payment cycle.
- The dollar amount of credit granted to individuals.
- The total dollar amount of receivables carried on the books.
- Working capital management.
The time or length of the payment cycle.
When a healthcare organization’s goal conflict with the stated position of a
professional society, the professional individual’s responsibility is to:
1. Make known the stance of the profession and reconcile the divergent
positions.
2. Enlist the support of professional colleagues to alter the organization’s
position.
3. Support the professional society’s position.
4. Support the organization’s position.
Make known the stance of the profession and reconcile the divergent
positions.
At this time of restriction and complexity in the healthcare environment, the
process of strategic planning for the healthcare organization requires the organization to develop a plan that:
1. Responds to the healthcare needs of the community.
2. Meets the needs of its service area population.
3. Is coordinated with medical staff interests.
4. Gives high priority to marketing.
Responds to the healthcare needs of the community.
In achieving the goals of an organization, the most important management
practice is:
1. Allowing the line managers to determine their own goals.
2. Applying goals uniformly at all organizational levels.
3. Holding operational-level meetings to compare objectives.
4. Establishing organizational objectives based on the goals of the
management teams.
- Applying goals uniformly at all organizational levels.
All of the following are essential components of strategic planning except:
- The corporate mission statement.
- Timetables for activity completion.
- Competitive analysis.
- Assessment of the external environment.
- Timetables for activity completion.
When data are scarce, the best method of forecasting is to use:
- Computer-based simulation methods.
- Time series analysis.
- Econometric forecasting.
- Qualitative techniques.
- Qualitative techniques
- Operational planning can be correctly defined as:
- A function of establishing the annual budget by accumulating departmental information.
- The process by which short-range objectives and actions are established and implemented in accordance with the strategic plan.
- An annual process of developing, evaluating and implementing goals based on community needs.
- Determining the major types of services offered based on profit margins.
Determining the major types of services offered based on profit margins.
Decisions concerning the development of alternative modes of service
delivery are generally made upon recommendations of:
1. The market research director to the CEO.
2. Community leaders to the CEO.
3. The CEO to the governing authority.
4. The medical/professional staff to the governing authority.
- The CEO to the governing authority.
One of the best ways to determine the total market size and the share of each competitor in that market is to:
- Survey the opinions of the sales force or the medical/professional staff.
- Survey a stratified sample of patients/clients.
- Hire a consultant.
- Estimate the production capacity of each competitor.
- Survey a stratified sample of patients/clients.
Short-range planning is enhanced if a strategic plan has been adopted
because:
1. Potential programs can be eliminated easily if not part of the strategic plan.
2. Use of space has already been determined.
3. A frame of reference is already in place.
4. Operational problems can be quickly resolved.
- A frame of reference is already in place.
In the field of healthcare services, which of the following trends has significantly increased the need to develop more comprehensive and more systematic credentialing processes in healthcare facilities?
- The increased number of independent healthcare practitioners.
- The expansion of governmental regulations covering the operation of healthcare facilities.
- The growth of ambulatory healthcare services.
- The growth of liability of healthcare facilities for malpractice by health practitioners.
The growth of liability of healthcare facilities for malpractice by health practitioners.
Which of the following activities can best help identify the most efficient
staffing patterns for a healthcare organization?
1. Periodic job-analysis to determine productivity levels.
2. Review of industry standards by region.
3. Desk audit of job descriptions.
4. Frequent on-site visits to work locations.
- Periodic job-analysis to determine productivity levels.
In a sound human resources program, the primary purpose of the job
classification system is to:
1. Develop position descriptions for employees.
2. Establish a total wage and salary administration program.
3. Rank jobs by kind and level of work performed.
4. Define an effective organizational structure.
- Rank jobs by kind and level of work performed.
Which of the following statements best defines increased productivity?
- An increase in productivity occurs when the number of units of service rendered in a given year increases over the number rendered in the previous year.
- An increase in productivity occurs when an increase occurs in the volume or number of units of service rendered.
- An increase in productivity occurs when a reduction occurs in the ratio of hours worked to the number of units of service rendered.
- An increase in productivity occurs when an increase occurs in the revenue from a given number of full-time equivalent employees.
- An increase in productivity occurs when a reduction occurs in the ratio of hours worked to the number of units of service rendered.
- Which of the following is the depreciation method that best recognizes
changes in the general purchasing power of the dollar and/or changes
in the replacement cost of specific assets? - Declining-balance depreciation.
- Straight-line depreciation.
- Price-level depreciation.
- Sum of the years’ digits depreciation
- Price-level depreciation.
When third-party policies and programs impede the healthcare facility’s fiscal
capacity to renovate and model its plant as routinely scheduled, the
healthcare facility—to protect itself—should first:
1. Delay capital improvements until funds are available.
2. Reduce the level of operating services.
3. Limit the number of admissions from selected third-party payment sources.
4. Resort to the regulatory agency to obtain a waiver.
57.
- Delay capital improvements until funds are available.