Questions Flashcards
- Which of the following examples is NOT a typical or appropriate situation to employ project management?
a) Improving an existing work process
b) Installing a new computer system
c) Conducting a routine, standard customer service operation
d) Developing a new product
c) Conducting a routine, standard customer service operation
- Which of the following examples is NOT a typical or appropriate situation to employ project management?
a) Improving a soldering process in an assembly line
b) Processing deposits and withdrawals in a bank
c) Installing a new accounting application on a server
d) Developing a new medical device for use by clinics
b) Processing deposits and withdrawals in a bank
- Projects often require trade-offs among all the following EXCEPT:
a) Scope
b) Cost
c) Schedule
d) Programs
d) Programs
- Once projects are completed, they will typically yield all the following results EXCEPT:
a) A unique product or service
b) Make-or-buy decisions
c) Stakeholders whose interests are affected by the outcome
d) A primary deliverable along with supporting deliverables
b) Make-or-buy decisions
- Which of the following statements regarding project life cycles is most accurate?
a) All research and development projects use the same four-stage project life cycle model.
b) The project life cycle is the same for the diverse types of projects managed by an organization.
c) Many different project life cycle models are used for different types of projects.
d) Project life cycles are very similar regardless of the industry.
c) Many different project life cycle models are used for different types of projects.
- Projects are considered successful for all the reasons below EXCEPT:
a) Members of the team learn new skills and/or refine existing skills.
b) Organizational learning takes place and is captured for future projects.
c) The team has used heroics to meet project objectives.
d) The performing organization reaps business-level benefits.
c) The team has used heroics to meet project objectives.
- Which of the following actions will likely cause a project to fail?
a) Dedicating valuable team member time to identify risk events
b) Spending project funds to procure needed tools and spare parts
c) Unclear or unrealistic stakeholder expectations
d) Conducting a project audit to evaluate performance
c) Unclear or unrealistic stakeholder expectations
- Typically, a steering team or leadership team is responsible for all the following project-related roles EXCEPT:
a) Establishing how cooperation, competition, conflict, and decision-making are handled
b) Eliminating politics in the workplace
c) Selecting, prioritizing, and resourcing projects
d) Ensuring accurate progress is reported and adjustments are made
b) Eliminating politics in the workplace
- According to PMI’s “Code of Ethics and Professional Conduct,” project managers should exhibit all the following behaviors EXCEPT:
a) Authority - exert economic and political power
b) Fairness - make decisions and act impartially
c) Honesty - understand the truth and act in a truthful manner
d) Responsibility - take ownership for decisions
a) Authority - exert economic and political power
- During project execution, the project sponsor’s responsibilities include all of these EXCEPT:
a) Ensure communications
b) Charter the project
c) Nurture key stakeholders
d) Ensure quality
b) Charter the project
- Which sequence of stages is most appropriate for a research and development (R&D) project life cycle model?
a) Define - measure - analyze - improve - control
b) Project envisioning - requirements gathering - incremental implementation - production release
c) Pre-planning - design - procurement - construction - start-up
d) Idea generation - idea screening - concept development - validation - transition
d) Idea generation - idea screening - concept development - validation - transition
- Which of the following statements accurately describes a communications management plan?
a) A formal document that describes how the project will be initiated and planned
b) A living document that considers stakeholders’ information needs and guides project communications
c) A formal document that defines how the project will be terminated and closed
d) A report that lists the team’s communication preferences
b) A living document that considers stakeholders’ information needs and guides project communications
- Which of these would NOT typically be found in a Quality Management Plan?
a) Team selection criteria
b) Quality roles and responsibilities
c) Plan for reporting quality control and assurance issues
d) Key deliverables and processes to review for quality
a) Team selection criteria
- Which quality management thought leader emphasized team learning for improving quality?
a) Ishikawa
b) Senge
c) Taguchi
d) Harrington
b) Senge
- Stakeholders include all of the following EXCEPT:
a) Those who work on the project
b) Those who provide resources for the project
c) Those whose routines may be disrupted by the project
d) Those who will not be impacted by the project
d) Those who will not be impacted by the project
- A typical change request form will include which of the following content items?
a) A description of the change along with the impact expected from the potential change
b) A summary of previous changes to the project
c) An issue log
d) A change control process flow diagram
a) A description of the change along with the impact expected from the potential change
- Which of the following statements correctly describes project management?
a) Project management uses knowledge, skills, tools, and techniques to meet stakeholder needs and expectations
b) Project management should not involve trade-offs between scope, schedule, and cost
c) Project management only relies upon checklists to plan and execute the work
d) Project management’s goal is to maintain efficiency of ongoing operations
a) Project management uses knowledge, skills, tools, and techniques to meet stakeholder needs and expectations
- All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:
a) Leadership
b) Strategic planning
c) Team learning
d) Customer focus
c) Team learning
- During iteration planning in an agile project, agreement is reached regarding:
a) The length of the next sprint
b) Detailed stakeholder requirements
c) The definition of done
d) Positive and negative risks
c) The definition of done
- In agile projects, the individual who leads in a collaborative manner by guiding teams and removing obstacles to their progress is called the:
a) Project manager
b) Sponsor
c) Scrum master
d) Facilitator
c) Scrum master
- On agile projects, the scope definition begins with:
a) Requirements
b) Work packages
c) Stories and personas
d) Large chunks of work, or features
d) Large chunks of work, or features
- A project manager in agile projects who serves and leads in a collaborative, facilitating manner is called a:
a) Program Manager
b) Scrum Master
c) Sponsor
d) Functional Manager
b) Scrum Master
- On agile projects, the scope definition begins with:
a) Requirements
b) Work Packages
c) Stories and Personas
d) Large chunks of work, or features
c) Stories and Personas
- All of the following are characteristics of a projectized organization EXCEPT:
a) Decision-making is streamlined.
b) Coordination is the responsibility of project managers.
c) Functional managers have most of the authority.
c) Functional managers have most of the authority.
- The project life cycle where project teams plan in short bursts (generally of one to four weeks), often called sprints or iterations, is referred to as:
a) Construction project life cycle
b) Predictive, plan-driven project life cycle
c) Adaptive, change-driven project life cycle
d) Process improvement life cycle
c) Adaptive, change-driven project life cycle
- Which organizational structures can be classified as weak, balanced, or strong depending on the relative level of influence between the functional manager and the project manager?
a) Silo
b) Matrix
c) Composite
d) Projectized
b) Matrix
- Project failure can result from all the following causes EXCEPT:
a) Adequate support from executive management.
b) Inadequate planning.
c) Unrealistic time demands.
d) Incomplete or unclear requirements.
a) Adequate support from executive management.
- A key concept in Agile projects is that something of value will be delivered at each iteration.
a) True
b) False
a) True
- Work Breakdown Structures can be displayed in a variety of formats, including which of the following?
a) A sequential process diagram
b) An inverted pyramid
c) An indented outline format
d) Fishbone or cause-and-effect diagram
c) An indented outline format
- All of the following factors have influenced the increased reliance on project management in recent years EXCEPT:
a) Rapid growth and changes in IT and telecommunications industries.
b) Realization that methods for large projects can be adapted for small projects.
c) Increased competition in the global economy and its influence on market demand.
d) The steady demands of ongoing operational work.
d) The steady demands of ongoing operational work.
- It is important to assign a unique name and a unique number to every component in the project Work Breakdown Structure.
a) True
b) False
a) True
- Some organizational culture characteristics make project success more likely. These characteristics include all the following EXCEPT:
a) to meet organizational goals.
b) Lack of appreciation for project management.
c) Engagement of stakeholders.
b) Lack of appreciation for project management.
- The stakeholder register information can be used to evaluate stakeholder interests by performing a ______ analysis to identify common areas of interest.
a) MBWA (management-by-wandering-around)
b) ITSFWI (if-the-shoe-fits-wear-it)
c) WIIFT (what’s-in-it-for-them)
d) PDCA (plan-do-check-act)
c) WIIFT (what’s-in-it-for-them)
- Group phenomena that evolve over time and include established approaches to initiating and planning projects, the acceptable means for getting the work done, and recognized decision-making authorities are referred to as:
a) Organization structures
b) Roles and responsibilities
c) Project culture (norms)
d) Vision and mission
c) Project culture (norms)
- Customer responsibilities on a project might include all the following EXCEPT:
a) Perform the work of the project to achieve its objectives
b) Advise on project requirements
c) Review and accept project deliverables
d) Participate in status or kick-off meetings
a) Perform the work of the project to achieve its objectives
- Any of the following attributes can serve as a useful factor for coding lessons learned EXCEPT:
a) Stage in project life cycle
b) Type of project
c) Issue it concerns
d) Lessons learned owner
d) Lessons learned owner
- Which of the following activities are typically included in a project kick-off meeting?
a) The project manager evaluates team member performance
b) The project team collects lessons learned for use on future projects
c) The project manager outlines the project goals
d) The project sponsor brings in a facilitator to conduct a brainstorming exercise
c) The project manager outlines the project goals
- By identifying stakeholders and their needs, project managers can be more effective in all the following ways EXCEPT:
a) Prioritize among competing objectives
b) Derive the final budget
c) Serve as good stewards of the organization’s resources
d) Develop a shared sense of risk
b) Derive the final budget
- Project planning teams use project life cycle models because various types of projects have differing demands. Which of the following sequences of stages is most appropriate for a life cycle model for construction projects?
a) Define - measure - analyze - improve - control
b) Concept definition - demonstration - development - production
c) Pre-planning - design - procurement - construction - start-up
d) Concept - requirements - design - code - test - turnover
c) Pre-planning - design - procurement - construction - start-up
- Projectized organizations often adopt which of the following techniques where project team members are physically placed close to one another to improve communications and working relationships?
a) Collaboration
b) Co-location
c) Coordination
d) Consolidation
b) Co-location