Managing Business Processes Flashcards

1
Q

What is the primary purpose of the segmentation process?

A

To identify specific needs of distinct customer groups

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2
Q

What distinguishes targeted marketing from mass marketing?

A

Targeted marketing tailors strategies to specific audiences.

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3
Q

What is an example of “place” in the marketing mix?

A

A brand’s decision to sell exclusively online.

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4
Q

Which of the following is an example of differentiation?

A

A company promotes its product as the most eco-friendly option in its category.

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5
Q

In the STP framework, what is the primary purpose of targeting?

A

To select the most attractive segment(s) to focus marketing efforts.

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6
Q

What is a key challenge when using a differentiated marketing strategy?

A

Increased costs due to tailoring products and campaigns

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7
Q

In the STP process, what does “positioning” refer to?

A

Establishing a product’s distinct place in the customer’s mind

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8
Q

In the Business Model Canvas, which building block should businesses prioritize when seeking to scale their operations?

A

Key Resources

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9
Q

Why are Key Partnerships important in the Business Model Canvas?

A

They reduce operational risks and enhance resource sharing.

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10
Q

What type of Revenue Stream in the Business Model Canvas is generated by Spotify’s premium subscription service?

A

Recurring revenue

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11
Q

When designing a Business Model Canvas, which component should typically be developed first?

A

Value Propositions

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12
Q

Which of the following is the primary benefit of establishing Key Partnerships in the Business Model Canvas?

A

Mitigating risks and sharing resources

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