Question Sheet Flashcards

1
Q

What is human factors

A

How people have an influence over procedures within aviation

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2
Q

What percentage of maintenance and inspection deficiencies contributed to aircraft accidents

A

12%

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3
Q

Human factor displins

A

Clinical psychology
Experimental psychology
Anthropometric
Computer science
Cognitive science
Safety engineering
Medical science
Organisation psychology
Educational psychology
Industrial psychology

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4
Q

What is the SHEL model

A

Software
Hardware
Environmental
Live ware

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5
Q

What is the error chain

A

A chain that can lead to a bigger problem

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6
Q

What is Murphy law

A

If something can go wrong sooner or later it will

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7
Q

How often should you have to do human factors training

A

Every 2 years

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8
Q

What is the function of the Cornea in the eye

A

The window of the eye which allows light in

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9
Q

What does the iris control

A

Controls the pupil and is coloured

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10
Q

What is the function of the pupil

A

Controls how much light enters the eye

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11
Q

What’s the name of the muscle that changes the shape of the lens

A

Ciliary muscles

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12
Q

What are the 2 types of light sensitive cells found in the retina

A

Cones and rods

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13
Q

What’s the function of the fovea

A

Makes the vision clearer

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14
Q

What is the function of the rods and cones

A

To direct the picture

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15
Q

What’s important about where the optic nerve joins the back of the eye

A

It’s a blind spot

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16
Q

What does 20/20 vision mean

A

Perfect vision

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17
Q

If the fovea is angled at 5 degrees how much does acuity drop by

A

50%

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18
Q

What ways can someone’s vision be effected

A

Drugs
Medication
Alcohol
Cigarettes
Amount of light
Clarity of air

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19
Q

What is the name given to longsitedness

A

Hypermetropia

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20
Q

What is the name given shortedness

A

Myopia

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21
Q

What is cataracts

A

Clouding of the lense

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22
Q

What are the problems with astigmatism

A

Causes objects to be irregularly shaped

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23
Q

What are the problems with glaucoma

A

The build up of fluid

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24
Q

What is presbyopia

A

When an older persons lens becomes less flexible

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25
Q

What is another term for colour blindness

A

Colour vision deficiency

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26
Q

What is the most common defect in the structure of the colour sensitive cones in the retina

A

Distinguish the difference between green and red

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27
Q

What are the 2 functions of the ear

A

To detect sound and help with balance

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28
Q

Which part of the ear directs sound

A

Auditory canal

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29
Q

What makes up the ossicles in the middle ear

A

Hammer, anvil and stirrup

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30
Q

How does the middle ear protect against sounds above 80dB

A

The tympani muscle tightens the eardrum and moves the stirrup back

31
Q

How is the middle ear refreshed with air

A

Eustachian tube

32
Q

What is the function of the cochlea

A

Seances the fluid in the ear

33
Q

Where is the basilar membrane found

A

In the chochlea

34
Q

What is noise induced hearing loss

A

Hearing loss from intermittent and sudden noises

35
Q

What is noise dose

A

The amount of noise you hear

36
Q

What is the term for hearing naturally deteriorating

A

Presbycusis

37
Q

What are the 5 information sensory receptors

A

Taste
Touch
Hear
Smell
See

38
Q

Describe the information processing model

A

You sence it, gets your attention, make a disistion, do it, remember it

39
Q

What are the 4 types of attention

A

Selective, divided, focused, sub stained

40
Q

What are the 3 processes memory depends on

A

Encoding, storage and retrieval

41
Q

Describe the short term memory

A

Stores memory long enough for the task we are doing
(5-9 items for 10 - 20 seconds)

42
Q

Describe long term memory

A

Stores all your memory for an unlimited amount of time.
(Things you have done in your life)

43
Q

What is the diffusion of responsibility

A

When someone who needs to make a decision waits for someone else to act instead

44
Q

What are the 3 phenomena associated with group or team working

A

Group polarisation
Social loafing
Intergroup

45
Q

What is motivation

A

Reflects what a person can do and what a person will do

46
Q

What is at the bottom of Mallow’s hierarchy

A

Physiological

47
Q

What are the 4 elements to team working

A

Communication
Co operation
Co ordination
Mutual support

48
Q

When carrying out exercise how do you ensure you are carrying it out sufficiently

A

Your pulse rate doubles

49
Q

What are the 3 causes of stress

A

Phycological
Physical
Reactive

50
Q

What are the 2 forms of stress

A

Acute and chronic

51
Q

What are the 2 strategies that we come to once we become aware of stress

A

Defence and coping

52
Q

What is arousal

A

The willingness to do work

53
Q

What are the 2 types of fatigue

A

Psychological and subjective

54
Q

What frequency’s are the ears sensitive to sound at

A

20-20

55
Q

How is vibratory induced white finger syndrome caused

A

Vibrations from hand tools with the frequency from 50 - 100

56
Q

What are the 2 engineer specialties and there licence types

A

Mechanics and avionics
B1 & B2

57
Q

What are the 2 engineer specialty’s

A

Mechanical and avionics
B1 and B2

58
Q

Questions an engineer should ask himself before doing a task

A

What is the task?
Do I have the skills/ knowledge for the task?
Are the resources available for the task?

59
Q

What effect does age have in the musculoskeletal system

A

It stiffens up and muscles become weaker

60
Q

What should you do to ward of the onset of fatigue

A

Take a break

61
Q

What is the main danger with repetitive tasks

A

The engineer will become too practised and more likely to make a mistake

62
Q

What steps can be taken to help with visual inspections

A

Know the area you need to inspect
Make sure you got enough light
Move eyes from side to side, up and down

63
Q

What are the 5 elements of communication

A

Transmit, encode, decode, revive, feedback

64
Q

What are the rules of thumb to minimise poor communication

A

Think about it before you say it
Speak/ write clearly
Listen/ read clearly

65
Q

3 potential physical hazards in aircraft maintenance

A

Hazards fluids
Moving parts
Moving vehicles

66
Q

What legislation governs health and safety in the UK

A

Health and safety at work act 1974

67
Q

What is a slip

A

When an action is not carried out as intended or planned

68
Q

What is a lapse

A

Mixed action or omission
E.g.
(Something distracting you)

69
Q

What is a mistake

A

A faulty plan or intention

70
Q

What is a violation

A

Deliberate illegal actions
E.g.
(Cutting corners on a job to get it done on time)

71
Q

Describe the Swiss cheese model

A

The cheese are the defence measures and the holes in the cheese are the issues and when the issues (holes) all line up then you get an incident or accident

72
Q

What is an error iceberg

A

On the part of the iceberg below the water you get incidents that haven’t been reported and operational incidents (where there’s no injuries or deaths) and above the water you get things that do get noticed by the outside World that have injuries and deaths e.g. ( a plane crash)

73
Q

What is semantic memory

A

The storage of general info

E.g
Rules and your language

74
Q

What is episodic memory

A

The memory of pacific events

E.g.
people, events and objects