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Unit 22 > Question 1 > Flashcards

Question 1 Flashcards

1
Q

What is the difference between public and private sector provision

A

Public sector funded facilities, programmes and services are paid for by the government (multi-use facilities)

Private sector facilities, programmes and services are set up and funded by private companies (members only clubs)

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2
Q

What is the purpose of provision of services

A

Increase participation and promote healthy lifestyle

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3
Q

What are examples of programmes to promote participation

A
  • Health & fitness programmes
  • Educational/school programmes
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4
Q

What are customer groups based upon

A
  • difference in age
  • difference in gender
  • difference in ethnicities
  • disability
  • difference in socioeconomic situations
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5
Q

What is a niche market

A

A small specialised market for a particular product or service

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6
Q

What is demographic

A

A specific part of the population that has shared characteristics or needs

(e.g. same age, gender, ethnicity etc)

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7
Q

What are the 5 different customer groups in terms of purpose for consumption

A
  • weight loss
  • personal image
  • health maintenance
  • training for performance
  • recreational
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8
Q

What must businesses consider when creating a programme to meet customer needs

A
  • Provision (fulfil a need)
  • Staffing (must employ an adequate number of personnel)
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9
Q

What is a stakeholder

A

Someone who has an interest in a business

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10
Q

What are the two types of stakeholders

A
  • Internal (those within the business
  • external (those outside the business)
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11
Q

What are the three types of internal stakeholders

A

Managers, employees, owners

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12
Q

What are the 4 types of external stakeholders

A

Suppliers, competitors, customers, creditors

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13
Q

What legislation ensures appropriate work hours for employees

A

‘Working Time Regulations’

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14
Q

Explain PESTLE

A

Political - political situation of host country

Economic - inflation rates, interest rates, foreign exchange rates

Social - cultural impact on business, trends

Technological - must be aware how to use and implement technology

Legal - must be aware of laws
Environmental - geographical location

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15
Q

Explain inflation

A

The rate at which the cost of goods rise

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16
Q

Explain interest rates

A

The amount of a loan that is charged to a borrower

17
Q

Explain foreign exchange rates

A

The rate at which one currency is exchanged into another

(e.g. £ to $)

relevant if a business supplies goods overseas

18
Q

Define strategy

A

How a business plan is implemented

19
Q

What are 5 common job roles

A
  • executive
  • supervisor
  • coach
  • volunteer
  • trainee
20
Q

What are the 3 types of employment

A
  • Full time
  • Part time
  • Volunteers

Unit 22 (6 decks)

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