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QAQC > Quality management > Flashcards

Quality management Flashcards

1
Q

A process which information concerning patient anatomy and physiology is gathered and displayed using modern technology

A

Diagnostic imaging

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2
Q

Purpose of quality management

A

No repeat examination

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3
Q

Changs in quality management

A

Arvances in technology
Legislation and government regulations
Corporate buyouts and mergers
Methods of reimbursement

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4
Q

Imaging depts have been monitoring their equipments and procedures dating back in ______

A

1930

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5
Q

Main motivation of QM

A

Save money
Increase efficiency
Quality care

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6
Q

Federal government’s first step toward quality management came in 1968

A

Radiation control for health and safety act

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7
Q

Used the concepts of quality assurance and quality control as quality management methods

A

Joint Commission on the accreditation of healthcare organizations ( JCAHO)

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8
Q

Used to ensure excellence in healthcare through the systematic collection and evaluation of data

Monitoring

A

Quality assurance

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9
Q

Primary objective of QA

A

Enhancement of patient care

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10
Q

Deals with the techniques used in monitoring and maintenance of the technical elements

A

Quality control

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11
Q

Deals with instrumentation and equipment

A

Quality control

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12
Q

Quality control levels and testing

A

Level 1 : Noninvasive and simple
Level 2 : Noninvasive and complex
Level 3 : Invasive and complex

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13
Q

Includes noninvasive and simple evaluation performed by any technologist

A

Noninvasive and simple

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14
Q

Level 1 noninvasive and simple includes

A

Screen - film contact

Timer accuracy

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15
Q

Use of more sophisticated equipment

A

Level 2: noninvasive and complex

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16
Q

Disassembly of equipment that are normally performed by engineers and physicist

A

Level 3: invasive and complex

17
Q

QC test on various levels

A

Acceptance testing
Routing performance evaluation
Error correction

18
Q

Essential focus on the organization as a whole, internally motivated

A

Continuous Quality Improvement (CQI)

19
Q

Continuous Quality Improvement is also known as

A

Total Quality Management (TQM)

20
Q

CQI is based on the 14 points of management by ?

A

W. Edwards Deming

21
Q

Main cause of poor quality

A

Problems and variability of the PROCESS

22
Q

Process is the problem by how many percent?

A

85%

23
Q

People is the problem by how many percent?

A

15 %

24
Q

Driving force behind the CQI

A

Satisfaction of customers

25
Q

Used to identify problems and analyze data obtained

A

Tools

26
Q

Problem identification analysis

A

Brainstorming
Focus groups
Quality improvement team

27
Q

Data obtained must be organized and presented in a format that will be easy to analyze

A

Information analysis

QAQC (7 decks)

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