Quality management Flashcards
A process which information concerning patient anatomy and physiology is gathered and displayed using modern technology
Diagnostic imaging
Purpose of quality management
No repeat examination
Changs in quality management
Arvances in technology
Legislation and government regulations
Corporate buyouts and mergers
Methods of reimbursement
Imaging depts have been monitoring their equipments and procedures dating back in ______
1930
Main motivation of QM
Save money
Increase efficiency
Quality care
Federal government’s first step toward quality management came in 1968
Radiation control for health and safety act
Used the concepts of quality assurance and quality control as quality management methods
Joint Commission on the accreditation of healthcare organizations ( JCAHO)
Used to ensure excellence in healthcare through the systematic collection and evaluation of data
Monitoring
Quality assurance
Primary objective of QA
Enhancement of patient care
Deals with the techniques used in monitoring and maintenance of the technical elements
Quality control
Deals with instrumentation and equipment
Quality control
Quality control levels and testing
Level 1 : Noninvasive and simple
Level 2 : Noninvasive and complex
Level 3 : Invasive and complex
Includes noninvasive and simple evaluation performed by any technologist
Noninvasive and simple
Level 1 noninvasive and simple includes
Screen - film contact
Timer accuracy
Use of more sophisticated equipment
Level 2: noninvasive and complex
Disassembly of equipment that are normally performed by engineers and physicist
Level 3: invasive and complex
QC test on various levels
Acceptance testing
Routing performance evaluation
Error correction
Essential focus on the organization as a whole, internally motivated
Continuous Quality Improvement (CQI)
Continuous Quality Improvement is also known as
Total Quality Management (TQM)
CQI is based on the 14 points of management by ?
W. Edwards Deming
Main cause of poor quality
Problems and variability of the PROCESS
Process is the problem by how many percent?
85%
People is the problem by how many percent?
15 %
Driving force behind the CQI
Satisfaction of customers
