Quality management Flashcards
1
Q
What is quality control?
A
A way of managing quality, it detects faulty products and stops them being sold
2
Q
What are pros and cons to total quality management?
A
Pros- employees motivated
- reduces waste
- good reputation
Cons- takes time to introduce
- costly to train staff
3
Q
What is quality assurance?
A
About how the business can design in a way that minimises chance of output being faulty
