Quality improvements

Question 1

What are the three elements of quality according to the HQIP learning module?

Answer 1

Clinical Effectiveness, Patient Experience, Patient Safety

Question 2

Which of the following is an important concept in terms of quality of patient experience?

Answer 2

Having your wants or needs taken into consideration

Question 3

What are the four key components to quality improvement?

Answer 3

Understanding the complex healthcare environment
Measurement for improvement
Applying a systematic approach
Designing, testing and implementing changes using real-time

Question 4

Who or what is the focus for quality improvement?

Answer 4

The patient, or patient care

Question 5

What methods are used in the QI process?

Answer 5

Process mapping
Root cause analysis
Model for improvement
Lean

Question 6

Which methods would you use to measure care against an agreed standard?

Answer 6

Clinical audit

Question 7

Implementing change

Answer 7

Named individuals institute pre-defined actions to an agreed timescale

Question 8

Sustaining improvement

Answer 8

Check the desired improvements have been made and led to the desired outcomes

Question 9

Preparation and planning

Answer 9

Select a local or national topic and a suitable method

Question 10

Measuring performance

Answer 10

Collect data and present a report of findings

Question 11

Is the statement ownership or buy in? Professionals within a system develop their own
ideas, decisions and action plans for change

Answer 11

Ownership

Question 12

Is the statement ownership or buy in? Professionals within the system are integral to the
decision-making process

Answer 12

Ownership

Question 13

Is the statement ownership or buy in? Professionals endorse ideas and believe in the
purpose of the system and its improvement, which
leads to sustainability

Answer 13

Ownership

Question 14

Is the statement ownership or buy in? Professionals outside the system develop ideas,
decisions and action plans for change

Answer 14

Buy-in

Question 15

Is the statement ownership or buy in? Professionals outside the system make decisions

Answer 15

Buy-in

Question 16

Is the statement ownership or buy in? Professionals outside the system try to convince
those within the system to implement their ideas,
decisions and action plans

Answer 16

Buy-in

Question 17

It is best to have aims or goals that are SMART - Specic, Measurable, Achievable, Realistic, Time-bound. Which of the following aims is
SMART?
ncrease the percentage of older adults involved in creating their discharge plan by 20% in 3 months.
Reduce post-operative pain by 10%.
Improve play facilities in the ward area.
Identify factors that improve student satisfaction with assignment feedback.

Answer 17

Increase the percentage of older adults involved in creating their discharge plan by 20% in 3 months.

Question 18

Which of the following are SMART goals. [Select all that are correct]
Decrease 90% of fasting times before joint replacement surgery in Ward 1 to a maximum of 6 hours by 1 month.
Reduce waiting time for transport home from the medication review clinic appointment to a maximum of 1 hour for 75% of
patients by July 31 2023.
Increase rst-time pass rate for the module examination from 95% to 100%.
Improve the quality of sleep patients are getting.
16

Answer 18

Decrease 90% of fasting times before joint replacement surgery in Ward 1 to a maximum of 6 hours by 1 month.
Reduce waiting time for transport home from the medication review clinic appointment to a maximum of 1 hour for 75% of
patients by July 31 2023.