Quality Improvement & Quality Assurance Flashcards
Quality Improvement: also called (3 things)
- CQI- continuous quality improvement
- CI- continuous improvement
- TQM- total quality management
What does QI do?
- decrease cost
- increase customer satisfaction
- ensure quality throughout the health care organization
what is the TJC?
An independent, not for profit organization dedicated to improving quality of care in healthcare settings,
Accreditation not required but desired by most organizations.
Totality of features and characteristics of radiation therapy process that bares on ability .. or impaired needs of patient
Quality
all those planned or systematic actions necessary to provide adequate confidence that a product will satisfy, given requirements for quality
quality assurance
operational tech and actions used to fulfill requirements of quality (the tests they do)
quality control
measurable dimensions of quality that defines what is to be monitored
quality indicators
(replaced assurance) systematic collection and review of assurance data
quality assessment
Members of the QI Team:
Staff physicians
review port films
Members of the QI Team:
physicist
equipment and chart checks
Members of the QI Team:
rad therapists
morning warm up
verify precriptions
Members of the QI Team:
oncology nursing
educational needs
Members of the QI Team:
support staff
records
Members of the QI Team:
TJC
Requires the director to establish and ensure continuation of QI plans
Make sure everyone is qualified for the job
ODI
optical distance indicator