Quality Improvement in HC

Question 1

Define quality improvement

Answer 1

Philosophy to continuously make things better

Question 2

In 1966 Donabedian proposed 3 types of measures for assessing the quality of healthcare. What were they?

Answer 2

Structures: Physical point
Processes: Delivery of care
Outcomes: Effects of care you delivered

Question 3

Describe the FADE Model

Answer 3

Focus. Analyze. Develop. Execute
Arose in healthcare sector
Focus on the main root cause

Question 4

What is the PDSA Cycle?

Answer 4

Plan. Do. Study. Act

Question 5

What is Six Sigma?

Answer 5

Measurement-based strategy for process improvement done using a 5 stage process

Question 6

Toyota Production System

Answer 6

Continuous improvement method which uses Six-sigma and works to uncover the underlying causes of an event by looking at enabling factors

Question 7

What are 4 common tools used in QI?

Answer 7

Cause and effect diagrams
Run charts: Track results in response to changes that you have introduced and time in which they change
Pareto charts: 80/20 rule
Rapid Improvement Event

Question 8

In terms of ethics approval what is the difference between QI and research?

Answer 8

Research requires an ethics approval

QI does not

Question 9

What is a logic model?

Answer 9

Depicting of a program showing what it will do and what it is to accomplish

Question 10

In terms of a logic model what is the difference between an input-output-outcomes?

Answer 10

Inputs: What we invest : resources
Outputs: What we do & to whom
Outcomes: what are the results