Quality, Data Reporting & Outcomes Flashcards
1
Q
Quality Assessment
A
-measurement of quality compared to some goal or standard
2
Q
Quality Assurance
A
-continuous quality improvement (CQI)
- measure performance
- set goal for furture perormance
- implement process changes
- measures
3
Q
Cost Effectiveness
A
- is benefit received greater than cost incurred?
- comparison of one treatment vs another
- looks at care not just from stand point of efficaciousness but also cost
4
Q
value
A
-paying for end result rather than individual procedures performed to generate outcome
5
Q
Why measure outcomes?
A
- effective pt care
- efficiency of patient care
- financial performance
- productivity
- community perception of the organization and it’s ability to treat their problems
- public relations/marketing
6
Q
Outcome Types
A
- clinical performance outcomes
- financial outcomes
- cost benefit analysis
- patient satisfaction
7
Q
Important Concepts for Patient Satisfaction
A
- communication of treatment plan from pt’s perspective
- consistency of clinicians
- respect for pt autonomy & pt input
- respect for pt autonomy & pt input
- time clinician spends with patient
- clinician understands pt’s history & condition
