Quality Cost Flashcards
1
Q
What is Quality Cost
A
Cost of Not creating a quality product
[is NOT the price of creating a quality product]
2
Q
Components of Quality Cost
A
Investing in Prevention
+
Appraising product/service
+
Failure [Internal+External]
- Internal - Rew/ins/tes/pair+scrap
- External - Revenue loss+disc+warranty