Quality Cost Flashcards

1
Q

What is Quality Cost

A

Cost of Not creating a quality product

[is NOT the price of creating a quality product]

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2
Q

Components of Quality Cost

A

Investing in Prevention

+

Appraising product/service

+

Failure [Internal+External]

  • Internal - Rew/ins/tes/pair+scrap
  • External - Revenue loss+disc+warranty
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