Quality Assurance and quality control

Question 1

What is the scope of QA

Answer 1

1. conduct internal / external audit
2. draw up specifications and SOPs
3. maintain proper documentation of all aspects of the company ( lab, manufacturing, finance , purchasing )
4. draw up proper guidelines for manufacturing conditions
5. provide, design and coordinate quality training
6. implement and coordinate continuous improvement programme (corrective actions)
7. submit quality documents to customers and external organisation.

Question 2

What is the scope of QC

Answer 2

1. ensure that staff are adequately trained with the right competencies
2. support external audits and be part of the internal audits
3. support continuous improvement n=by implementing corrective actions when there are any non-conformance.
4. maintain proper documentation of lab
5. retain samples for testing
6. calibrate and validate equipment
7. conduct analytical test on products

Question 3

Explain the significance of QA and QC

Answer 3

QA/QC helps to maintain a good reputation of the organization/ brand. With the supply of high-quality and consistent products, consumers will gain confidence and thereby promote business sustainability in the long run via support of brand loyalty. Contaminated/defective products may cause harm to human health, hence maintaining high-quality products will help to safeguard consumers’ health as a result.

Question 4

What are the common parameters used to monitor product quality?

Answer 4

Instrumental analysis:
specific gravity analysis
refractive index analysis
GCMS analysis

Sensory evaluation:
Paired or triangle test

visual inspection:
appearance, color

Question 5

Quality assurance

Answer 5

QA is a part of the quality management system in a company. Provides customers confidence that quality is up to standard

Question 6

Objective of QA

Answer 6

Minimises costs from non-compliance/reputation loss
Improves work efficiency
Enables company to stay competitive
Builds confidence in customers
Protect company’s reliability/ credibility

Question 7

QC

Answer 7

QC ensures that incoming raw materials and finished products meet specifications after testing are performed by trained personnel

Question 8

Difference between QA and QC

Answer 8

QA is process-oriented, proactive, prevent defects from process improvement, and involves establishing and assessing the effectiveness of the management system

QC is product-oriented, reactive identify defects before product release, and involves activities and techniques used to achieve and maintain product quality.