Quality And Safety In Healthcare

Question 1

What are the FOUR elements of civil negligence?

What is this called?
Why can someone be in breach of duty of care but still not be negligent?

Answer 1

Defendant was owed duty of care
Defendant was in breach of that duty
Breach of the duty caused damage
Damage was foreseeable

Tort law

If it was unforseeable and/or caused no harm.

Question 2

Distinguish between first and second order problem solving.

Answer 2

First order problem solving aims to deal with the immediate problem in a way that minimises time away from the patient.
Second order problem solving is about changing the systems which allowed for the problem to occur in the first place.

Second order problem solving prevents the recurrence of error in the future whereas first order simply deals with the situation at hand.

Question 3

Give three reasons why there are issues with sharing of information.

Answer 3

Fragmented health care system - lack of comms causes = technical problems occur

Issues with consent = legal issues

Disempowers patient and no one feels in control