Quality And Safety Flashcards
Testing - the products performance is tested in strict conditions to make sure the results are as accurate as possible.
- Non-destructive testing: showing signs of failure
- Destructive testing: destroyed to gather data about the product
TQC is a system to achieve customer satisfaction by applying Quality assurance
The British Standards Institute:
Recognises any organisation that demonstrates high standards or production
Is used by over 161 countries and 250000 companies.
Any company can be accredited with this recognition
BSI Benefits:
Customers- Products conform to requirements Are dependable and reliable Available when needed Easily maintained
People in organisation- Better working conditions Increase job satisfaction Improved health and safety Improved moral
Owners and investors- Increased return on investment Improved operational results Increased market share Increased profits
Society- Fulfilment of legal and regulatory requirements Improved health and safety Reduced environmental impact Increased security
National standards-
For example British Standards are produced by a country’s national standards body. Developed with, government, business and society. Most standards are voluntary
European Standards-
These are produced by the European committee for standardisation
International standards- Produced by the international Organisations for standardisation
Kitemark and CE marking:
Kitemark has been in place since 1902 and has developed to become an important symbol of quality from all areas or products. By being recognised by Kitemark it shows your products comply with a particular standards
CE is the sellers claim that their product matches European directives. In some situations it is a legal requirement to have a CE mark such as for toys. This is too show that it has reached a minimum level of quality.
Quality Assurance systems are the precautions taken throughout the design and production stage of a product to make sure it fits all of the requirements.
It is a process THROUGHOUT the entire manufacturing system.
They are used to measure the quality of the components, products and assemblies using quality control checks. It also helps boost the confidence of both consumers and stockholders.
Quality control is the inspection and testing of a product during immediately after production
Inspection is used to make sure manufactured products have been made with tolerance or the acceptable amount by which a products size differs from the specifications.
There are three levels of inspection
- 100% inspection
- Normal inspection: using a sampling plan
- Reduced inspection: using a sample plan that requires a smaller amount of inspection of units than any other.
Risk assessments
1) identify the hazard
2) identify the people at risk
3) evaluate the risks
4) decide upon suitable control methods
5) record risk assessment
Hazard: potential of risk from a substance, machine or operation
Risk: reality of harm from the hazard
Control measure: action taken to minimise the risks to people
Risks: eyes, head, breathing, protecting the body, hands and arms, feet and legs.
Signage
Prohibition signs- stop actions, to prevent personal injury and the risk of fire
Mandatory signs- convey action that must be taken
Warning signs: to warn employees of possible dangers
Safe condition signs- directions to areas of safety, medical equipment, medical assistance and first aid
Fire equipment signs- location of fire equipment and fire precautions
PPE:
Employers have to provide PPE to prevent employees from risk of injury.
Examples: safety helmets, gloves, eye protection, high visibility clothing, footwear and face masks
PPE must be:
Assessed before use to ensure it is suitable for use
Maintained and stored properly
Provided with instructions on how to use it safely
Used correctly by employees
Computer:
Risk: RSI and Eye strain
Control measure: keyboard should tilt for comfortable typing position, use an Ergonomic mouse, take regular breaks to the rest of the hands, use an ergonomic keyboard, adjust glare from monitor, anti glare screen to reduce screen flicker, tilt monitor to reduce reflections, take regular breaks to rest the eyes.
Risk assessment: Pillar drill
Risk: damage to eyes, cuts from metal shavings
Control measure: PPE, briefed in use of machine, supervision, other users should wait behind yellow line, work clamped into vice, place shavings in disposable container.
