QCK Objections Flashcards

1
Q

I need to look into other options.

A

I understand. What other options are you looking into? Do those fit with your goals? If you are looking for your keys, and you found them, would you keep looking? This treatment is minimally invasive, avoiding drugs and surgery. If this option fits the way you would like to treat your health, let’s get started now.

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2
Q

I need to think about it.

A

Oh course you need to think about it. I haven’t given you enough information to make a decision! I think you understand the results; we are using your body to heal itself so you can get back to enjoying moving. We need to get you some information about financing so you can see how this fits in your budget. If we can find a payment that fits your budget, let’s get started today!

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3
Q

I am not buying today. I’m just looking.

A

I understand, its important to weigh your options. What other options are you pursuing? What do you think an orthopedic surgeon is going to recommend? Is that the direction you want to go? Does that fit your goals of avoiding drugs and surgery? Great! Lets get started!

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4
Q

It’s getting late, we will just come back next week.

A

You’re right, it is. We build time into our schedule for new patients to start the first day and the first step of your treatment is quick. We know that the sooner we start the better your outcome will be. Let’s get you healing right away.

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5
Q

I’m going to have to get back with you.

A

I understand thinking about a decision. But time isn’t what we need to make a decision. Information is what is needed to make a decision. What other information can I give you to help you decide? Do you have additional questions about the treatment? Do we need to find a way to fit payments into your budget?

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5
Q

I’m not taking any action today. I need to talk to other medical facilities.

A

I can totally understand that. Getting multiple opinions is a great idea. But you’ve been around doctors. If you go to a surgeon, do you think they will suggest surgery? Exactly. So just Google. Does regenerative therapy help @@@@?

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6
Q

My bank offers a better rate.

A

I understand. I’m glad you have great credit that gives you options. It is a good idea to not put all your eggs in one basket. Its beneficial to use different institutions for loans that report to the three credit bureaus. It looks good on your credit rating, and the difference in the payments is minimal.

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7
Q

I’m just looking around. I’m not going to buy.

A

Obviously there are other things you could be doing with your time than spending time in a medical clinic. When you heard the radio ad and scheduled this visit, there was a problem you wanted to solve.

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8
Q

I think we are going to hold off on purchasing right now. We need to save up.

A

I can understand why you want to wait. I like to avoid paying interest. And we are from the Midwest. We do what it takes to get things done, and we work through the pain. We’ve got grit. I respect that. But, what does that cost? You are missing out on life. And we can get you moving towards healing today. We just need to find a finance option that fits your budget. Let’s get some numbers and see what we can do.

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8
Q

I think the price is too high.

A

I understand. When you say the price is too high, can you be more specific? Is the price too high compared to the result? What option are you comparing this to?

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9
Q

I never buy on the first day.

A

I understand that sentiment and there is a lot of wisdom in it. But this isn’t the first day. You have that pain for years. You’ve looked into other options and you don’t want surgery.

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10
Q

I need to sleep on it.

A

I understand. What I’ve seen is that what people mean when they say they need to sleep on it is one of two things. Either you don’t think this process will help, or you aren’t happy with the cost. You’ve said what we do makes sense, so that leads me to believe we need to work on fitting this into your budget. Let me get some finance numbers and let’s sort this out so we can get you on the path to healing.

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11
Q

What’s your best price?

A

That’s a great question. We do offer a discount for veterans and first responders.

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12
Q

What is the interest rate?

A

That’s a great question. Everyone gets a different answer, and we check with several different lenders.

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13
Q

I don’t want to pay that interest rate.

A

I understand that you don’t want to pay that rate. If we get started to day this deal will raise your credit rating so you never need to pay a rate like this again.

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14
Q

What’s the payment going to be?

A

Everyone gets a different offer, and we check with several lenders to get you the best rate. Let me get some info from you and we can get you an answer in a few minutes. We can pick what fits your budget and get you started healing today.

15
Q
A
16
Q

Is that the best price?

A

I can’t change the price, but I can change the timeframe you make the investment.

17
Q

I’m not buying for three months.

A

I understand your timeframe, and I’m glad we found the right route to get you healing. If we get financing done, your first payment won’t be for 45 days. So three months means you make two payments and get started today. Let’s get this wrapped up today and get you healing as soon as possible.

18
Q

I can’t afford this.

A

I completely understand. Lets talk through some finance numbers and see what we can do to fit this in your budget. What goes above your health in your budget?

19
Q

What’s the price?

A

We have a range of treatment options, and I need you to see a provider and work up a treatment plan before I can give you a price. Most patients choose to finance and I’ve seen payments as low as $120.

20
Q

I’m waiting for tax time.

A

I’m glad you want to start treatment, and it makes sense to wait till tax time. Something we do all the time is get people a deferred interest loan. They can make the minimum payments till tax time or bonus time and then pay off the treatment when it makes sense. Let’s get some information from you and see how that option works.

21
Q

My other half doesn’t believe in this treatment.

A

I completely respect that both of you need to be onboard with any big decision. Do they know how much pain you are in? It can be embarrassing to admit you are in pain. How is your injury affecting you spouse? Your family?