PVOR Plan as at 29th May Flashcards
Training rollout - when will early adopters sessions run?
April to June
Training rollout - which are the early adopter Critical Operations?
- Cyber Detection & Response (T&EO)
- Settlement of Consumer & Business Lending (T&EO)
- Manage Sanctions Screening & Payment Request (T&EO, with C&IB & Risk)
What is the feedback loop?
- Item drafted
- CCoE Review
- Delegate Review
- Execute Review
- ELG Review
Who performs the delegate review?
KB & David Freeman
Who performs the Executive review?
JR & Hilde Marais
Who performs the ELG review?
Katrina Enos & Peter Whitelaw
What artefacts will we prepare for Change Management (CO RP)?
- NTK
- BIA
- Awareness Comms Framework
- Manual Risk Profiling Template
- Go-live Comms Framework
What artefacts will Capability provide?
- Guidance Note
- Introductory video
- Elearn
What will CCA team provide?
Manual CCA template
Regarding CO training schedule, when will training material (video, guidance, elearn) be ready to distribute?
By 28th June 2024, not earlier
Regarding CO training schedule, what will the week starting 1st July be?
Dedicated week for participants to complete training material.
Regarding CO training schedule, how will workshops and drop-in sessions be scheduled?
They will alternative each week i.e., one week there will be a workshop, the following week there will be a drop-in session supporting that workshop
Regarding CO training schedule, is there space for additional workshops?
Most weeks where workshops are ran, there is room for 1 additional workshop
Regarding CO training schedule, what are participants recommended to do prior to their respective workshops?
Read/watch all prerequisite training amterial
Regarding CO training schedule, why is our CO training schedule a condensed format for the Early Adopters sessions?
There will be newly created training material available
Regarding CO training schedule, what will participants be provided after their workshops?
A pre-recorded artefact detailing the subject matter of that session for future reference
Regarding CO training schedule, can participants attend a workshop more than once?
Yes - all participants will have full visibility of all workshops in the event they wish to attend a workshop more than once.
What are the benefits of our CO training schedule?
- Allows more time for facilitators/trainers to incorporate/implement feedback for upcoming sessions.
- Allows scheduling of additional sessions if required.
- Personalised approach with focus on just the single training cohort.
- Opportunity to join workshop/intro session more than once.
Regarding CO training, we give two options for delegates to choose from for their CO support. What are they?
- We tentatively book in workshop 1+2 and provide a guided support model with follow up tailored division specific drop-in sessions (they need to help with dates and participants).
- CO Owners/delegates/etc. leverage all the newly created training material and complete CO profiling themselves and then choose to drop into division specific sessions.
Who will be notified of upcoming CO induction session scheduled got July/September?
- CO Owners
- Delegates
- DCO HO
- 2nd Line Risk Partners
What is our CO support comms plan (in brief)
- 3rd June - pre engagement comms to all DCO HO and 2nd Line Risk to provide context and request Delegates for attending info session
- 10th June - Comms to Delegates asking them to choose their induction session, and state expectation to review material
17th June - Send induction session invites to Delegates
Regarding the CO support model, what is the minimum required to complete CO RP?
- Completion of eLearn, how-to guide, and video.
- Attendance at induction session.
Regarding the CO support model, when will the induction sessions be held?
Week starting 8th July
Regarding the CO support model, when will the induction sessions be held?
Week starting 8th July
