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Test > PVOR Plan as at 29th May > Flashcards

PVOR Plan as at 29th May Flashcards

1
Q

Training rollout - when will early adopters sessions run?

A

April to June

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2
Q

Training rollout - which are the early adopter Critical Operations?

A
  • Cyber Detection & Response (T&EO)
  • Settlement of Consumer & Business Lending (T&EO)
  • Manage Sanctions Screening & Payment Request (T&EO, with C&IB & Risk)
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3
Q

What is the feedback loop?

A
  1. Item drafted
  2. CCoE Review
  3. Delegate Review
  4. Execute Review
  5. ELG Review
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4
Q

Who performs the delegate review?

A

KB & David Freeman

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5
Q

Who performs the Executive review?

A

JR & Hilde Marais

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6
Q

Who performs the ELG review?

A

Katrina Enos & Peter Whitelaw

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7
Q

What artefacts will we prepare for Change Management (CO RP)?

A
  1. NTK
  2. BIA
  3. Awareness Comms Framework
  4. Manual Risk Profiling Template
  5. Go-live Comms Framework
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8
Q

What artefacts will Capability provide?

A
  1. Guidance Note
  2. Introductory video
  3. Elearn
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9
Q

What will CCA team provide?

A

Manual CCA template

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10
Q

Regarding CO training schedule, when will training material (video, guidance, elearn) be ready to distribute?

A

By 28th June 2024, not earlier

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11
Q

Regarding CO training schedule, what will the week starting 1st July be?

A

Dedicated week for participants to complete training material.

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12
Q

Regarding CO training schedule, how will workshops and drop-in sessions be scheduled?

A

They will alternative each week i.e., one week there will be a workshop, the following week there will be a drop-in session supporting that workshop

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13
Q

Regarding CO training schedule, is there space for additional workshops?

A

Most weeks where workshops are ran, there is room for 1 additional workshop

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14
Q

Regarding CO training schedule, what are participants recommended to do prior to their respective workshops?

A

Read/watch all prerequisite training amterial

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15
Q

Regarding CO training schedule, why is our CO training schedule a condensed format for the Early Adopters sessions?

A

There will be newly created training material available

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16
Q

Regarding CO training schedule, what will participants be provided after their workshops?

A

A pre-recorded artefact detailing the subject matter of that session for future reference

17
Q

Regarding CO training schedule, can participants attend a workshop more than once?

A

Yes - all participants will have full visibility of all workshops in the event they wish to attend a workshop more than once.

18
Q

What are the benefits of our CO training schedule?

A
  1. Allows more time for facilitators/trainers to incorporate/implement feedback for upcoming sessions.
  2. Allows scheduling of additional sessions if required.
  3. Personalised approach with focus on just the single training cohort.
  4. Opportunity to join workshop/intro session more than once.
19
Q

Regarding CO training, we give two options for delegates to choose from for their CO support. What are they?

A
  1. We tentatively book in workshop 1+2 and provide a guided support model with follow up tailored division specific drop-in sessions (they need to help with dates and participants).
  2. CO Owners/delegates/etc. leverage all the newly created training material and complete CO profiling themselves and then choose to drop into division specific sessions.
20
Q

Who will be notified of upcoming CO induction session scheduled got July/September?

A
  1. CO Owners
  2. Delegates
  3. DCO HO
  4. 2nd Line Risk Partners
21
Q

What is our CO support comms plan (in brief)

A
  • 3rd June - pre engagement comms to all DCO HO and 2nd Line Risk to provide context and request Delegates for attending info session
  • 10th June - Comms to Delegates asking them to choose their induction session, and state expectation to review material

17th June - Send induction session invites to Delegates

22
Q

Regarding the CO support model, what is the minimum required to complete CO RP?

A
  • Completion of eLearn, how-to guide, and video.
  • Attendance at induction session.
23
Q

Regarding the CO support model, when will the induction sessions be held?

A

Week starting 8th July

24
Q

Regarding the CO support model, when will the induction sessions be held?

A

Week starting 8th July

25
Q

Regarding the CO support model, how many induction sessions are planned?

A

3

26
Q

Regarding the CO support model, when are the optional drop-in sessions planned for?

A

22nd July - 16 September

27
Q

Regarding the CO support model, what is the basic plan?

A
  • July 1 - watch eLearn, review guidance.
  • 8 July - attend induction session
  • 15 July - start CO RP
  • 22 July - 16 Sep - optional drop-in sessions to support CO RP

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