Purposive Communication

Question 1

Four key terms
that should be defined
to fully understand
communication

Answer 1

1. Process
2. Systems
3. Symbols
4. Meanings

Question 2

one never stops from
communicating as it is an
ongoing activity. It is a
dynamic as it continually
changes.

It is continuous, moving, and ever changing

Answer 2

Process

Question 3

____ is never static

Answer 3

Communication

Question 4

affected by the larger system
within which it operates.

Answer 4

System

Question 5

Factors in systems

Answer 5

(religion, ethnicity,
nationality, socio-economic
status, age, sex, political
affiliation and others)

Question 6

is represented by language

a concrete representation of
something abstract.

Answer 6

Symbols (Palta)

Question 7

it is indicated by spoken or written words and facial expressions, gestures and voice qualities.

Answer 7

Symbols (Ober & Newman)

Question 8

they attach meaning to
the symbols they use (either verbal or non-verbal) with the intent that the person/s they are communicating with share the same meaning as intended.

Answer 8

Meanings

Question 9

Communication has two levels of meaning:

Answer 9

content level and relationship level

Question 10

refers to the literal meaning of the message.

Answer 10

Content Level

Question 11

This can be the connotative
meaning of a message.

Answer 11

Relationship Level

Question 12

as continuous activity
(process) that operates within a
certain context (system) in which people exchanged words,
gestures, and other verbal and
nonverbal (symbols) behavior to create and understand information or messages (meaning).

Answer 12

Communication

Question 13

comprehensive components of
communication which include

Answer 13

people,
messages,
codes,
channels,
feedback,
encoding and decoding
noise or barrier.

Question 14

They are the ones involved in the communication process.

Answer 14

People

Question 15

feeling that one intends to communicate to another
person or group of people

Answer 15

Message

Question 16

_______ pertains to the
language one utters while _______ refers to gestures, body movements, sign languages, and facial expressions that carry with them their own meaning.

Answer 16

Verbal and Non Verbal Messages

Question 17

it refers to the means with which the message is delivered

Answer 17

Channel

Question 18

It is the receiver’s verbal and non-verbal response to the source’s message

Answer 18

Feedback

Question 19

It is a systematic arrangement of symbols used to create meanings in the mind of another person.

Answer 19

Code

Question 20

defined as the process of translating an idea or thought into a code.

Answer 20

Encoding

Question 21

the process of assigning meaning to an idea or a thought

Answer 21

Decoding

Question 22

any interference in the encoding and decoding
processes which affect the clarity and understanding of a
message.

Answer 22

Noise/Barrier

Question 23

Linear Model is also called _________

Answer 23

Transmission Model

Question 24

assumes that communication is transmitted in a straightforward manner from a sender to a receiver. This clearly reflects that communication is a one-way process.

Answer 24

Linear Model

Question 25

Communicator ---> Message ---> Channel ---> Receiver ----> Effect

Answer 25

Lasswell's Model

Question 26

Sender ---> Encoder ---> Channel (Noise) ---> Decoder ---> Receiver

Answer 26

Shannon & Weaver's Model

Question 27

In this model, communication is a two-way process which involves an exchange or an interaction between the sender and the receiver.

Answer 27

Interactive Model

Question 28

This model was adapted from Wood (1997) in response to the failure of the interactive model to portray the dynamism of human communication.

Answer 28

Transactional Model

Question 29

It is a two-way process which involves an exchange.

Answer 29

Communication is transactional

Question 30

It is impossible not to communicate

Answer 30

Communication is inevitable

Question 31

When you communicate, you have goals in mind.

Answer 31

Communication is goal oriented

Question 32

There are various levels of communication: intrapersonal, interpersonal, small group and public or mass.

Answer 32

Communication's various levels

Question 33

it entails a lot of processes which can occur simultaneously or successively.

Answer 33

Communication is complex

Question 34

Despite the complexity of communication, it is still a skill which can be learned

Answer 34

Communication can be learned

Question 35

In any communication setting, aside from sharing meaning, the process how meaning is created also echoes two vital aspects of the relationships of the communicators.

Answer 35

Communication is relational

Question 36

The system includes shared beliefs, values, symbols and behaviors.

Answer 36

Communication is guided by culture

Question 37

may be defined as a system of knowledge shared by a relatively large group of people

Answer 37

Culture

Question 38

deals with one's judgment of rightness or wrongness, appropriateness or inappropriateness of a course of action or decision

Answer 38

Ethics

Question 39

In communicating your thoughts, ideas and feelings, you must be truthful

Answer 39

Ethical communicators are honest

Question 40

You need to think before you communicate whether it is in the spoken or written form.

Answer 40

Ethical communicators are aware of the consequences of their thoughts and actions

Question 41

Respect means showing regard or consideration for others and their ideas. Even if you do not agree with them.

Answer 41

Ethical communicators value diversity and respect other’s opinion.

Question 42

To be just and fair is to be impartial and objective

Answer 42

Ethical communicators are just and fair

Question 43

pertains to the environment where communication takes place.

Answer 43

Physical Context

Question 44

involves the background of both the sender and the receiver of the message

Answer 44

Personal Context

Question 45

a virtual environment (e.g., email, Skype, Facebook, Messenger, etc.) consequently influencing how messages are sent, received and perceived

Answer 45

Social Context

Question 46

includes the emotions and feelings of the participants in thecommunication process.

Answer 46

Psychological Context

Question 47

one of the vital considerations in communication.

Answer 47

Cultural Context

Question 48

_______ and _____ are intertwined. In fact, they are inseparable

Answer 48

Communication and Culture

Question 49

Cultural Dimensions as adapted by _____ from the early works of ______, and more recently, by _______

Answer 49

Verdeber, Edward T. Hall, Gerard Hendrik

Question 50

______ values teamwork and collaboration while _______ puts premium on the self and personal fulfillmen

Answer 50

Collectivist Culture & Individualistic Culture

Question 51

______ uses subtle non-verbal behaviors and implicit information to convey meaning while _______ views explicit words as way to convey messages.

Answer 51

High context culture & Low context culture

Question 52

pertains to the concept of time among cultures.

Answer 52

Chronemics

Question 53

advocates punctuality, timely completion of tasks, and accomplishment of one task at a time

Answer 53

Monochronic

Question 54

has a more fluid and flexible concept of time.

Answer 54

Polychronic

Question 55

which refers to the need to foresee what is going to happen.

Answer 55

Uncertainty Avoidance

Question 56

is tolerant of unpredictable and uncontrollable situations.

Answer 56

Low uncertainty avoidance

Question 57

values precision and always attempts to anticipate risks to possibly reduce them.

Answer 57

High uncertainty avoidance

Question 58

the extent to how the equality or inequality of power is expected or accepted.

Answer 58

Power Distance

Question 59

recognizes that unequal distribution of power is normal.

Answer 59

High power distance

Question 60

values equal distribution of power

Answer 60

Low power distance

Question 61

advocate for strict adherence to conventional gender roles and behaviors.

Answer 61

Masculine cultures

Question 62

men and women assume varieties of roles and thus, are both valued regardless of their sex and gender.

Answer 62

Feminine Cultures

Question 63

characterized by being very performancedriven. It emphasizes quick results, fulfillment of social obligations, and efficient revenue generation.

Answer 63

Short term orientation

Question 64

more laid back that it has more patience in waiting for the outcomes of an action.

Answer 64

Long term orientation