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2nd Semester College > Purposive Communication > Flashcards

Purposive Communication Flashcards

1
Q

Four key terms
that should be defined
to fully understand
communication

A
  1. Process
  2. Systems
  3. Symbols
  4. Meanings
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2
Q

one never stops from
communicating as it is an
ongoing activity. It is a
dynamic as it continually
changes.

It is continuous, moving, and ever changing

A

Process

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3
Q

____ is never static

A

Communication

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4
Q

affected by the larger system
within which it operates.

A

System

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5
Q

Factors in systems

A

(religion, ethnicity,
nationality, socio-economic
status, age, sex, political
affiliation and others)

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6
Q

is represented by language

a concrete representation of
something abstract.

A

Symbols (Palta)

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7
Q

it is indicated by spoken or written words and facial expressions, gestures and voice qualities.

A

Symbols (Ober & Newman)

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8
Q

they attach meaning to
the symbols they use (either verbal or non-verbal) with the intent that the person/s they are communicating with share the same meaning as intended.

A

Meanings

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9
Q

Communication has two levels of meaning:

A

content level and relationship level

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10
Q

refers to the literal meaning of the message.

A

Content Level

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11
Q

This can be the connotative
meaning of a message.

A

Relationship Level

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12
Q

as continuous activity
(process) that operates within a
certain context (system) in which people exchanged words,
gestures, and other verbal and
nonverbal (symbols) behavior to create and understand information or messages (meaning).

A

Communication

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13
Q

comprehensive components of
communication which include

A

people,
messages,
codes,
channels,
feedback,
encoding and decoding
noise or barrier.

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14
Q

They are the ones involved in the communication process.

A

People

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15
Q

feeling that one intends to communicate to another
person or group of people

A

Message

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16
Q

_______ pertains to the
language one utters while _______ refers to gestures, body movements, sign languages, and facial expressions that carry with them their own meaning.

A

Verbal and Non Verbal Messages

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17
Q

it refers to the means with which the message is delivered

A

Channel

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18
Q

It is the receiver’s verbal and non-verbal response to the source’s message

A

Feedback

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19
Q

It is a systematic arrangement of symbols used to create meanings in the mind of another person.

A

Code

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20
Q

defined as the process of translating an idea or thought into a code.

A

Encoding

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21
Q

the process of assigning meaning to an idea or a thought

A

Decoding

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22
Q

any interference in the encoding and decoding
processes which affect the clarity and understanding of a
message.

A

Noise/Barrier

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23
Q

Linear Model is also called _________

A

Transmission Model

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24
Q

assumes that communication is transmitted in a straightforward manner from a sender to a receiver. This clearly reflects that communication is a one-way process.

A

Linear Model

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25
Q

Communicator —> Message —> Channel —> Receiver —-> Effect

A

Lasswell’s Model

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26
Q

Sender —> Encoder —> Channel (Noise) —> Decoder —> Receiver

A

Shannon & Weaver’s Model

27
Q

In this model, communication is a two-way process which
involves an exchange or an interaction between the
sender and the receiver.

A

Interactive Model

28
Q

This model was adapted from Wood (1997) in response to the
failure of the interactive model to portray the dynamism of human communication.

A

Transactional Model

29
Q

It is a two-way process which involves an exchange.

A

Communication is transactional

30
Q

It is impossible not to communicate

A

Communication is inevitable

31
Q

When you communicate, you have goals in mind.

A

Communication is goal oriented

32
Q

There are various levels of
communication: intrapersonal,
interpersonal, small group and
public or mass.

A

Communication’s various levels

33
Q

it entails a lot of processes which can occur simultaneously or successively.

A

Communication is complex

34
Q

Despite the complexity of
communication, it is still a skill which can be learned

A

Communication can be learned

35
Q

In any communication setting, aside from sharing meaning, the process how meaning is created also echoes two
vital aspects of the relationships of the
communicators.

A

Communication is relational

36
Q

The system includes shared beliefs, values, symbols
and behaviors.

A

Communication is guided by
culture

37
Q

may be defined as a system of knowledge shared by a relatively large group of
people

A

Culture

38
Q

deals with one’s judgment
of rightness or wrongness,
appropriateness or
inappropriateness of a
course of action or
decision

A

Ethics

39
Q

In
communicating your thoughts, ideas and
feelings, you must be truthful

A

Ethical communicators are honest

40
Q

You need to think before you communicate
whether it is in the spoken or written form.

A

Ethical communicators are aware of the
consequences of their thoughts and actions

41
Q

Respect means
showing regard or consideration for others and
their ideas. Even if you do not agree with them.

A

Ethical communicators value diversity and
respect other’s opinion.

42
Q

To be
just and fair is to be impartial and objective

A

Ethical communicators are just and fair

43
Q

pertains to the
environment where
communication takes
place.

A

Physical Context

44
Q

involves
the background of both the
sender and the receiver of the
message

A

Personal Context

45
Q

a virtual environment (e.g.,
email, Skype, Facebook,
Messenger, etc.) consequently
influencing how messages are
sent, received and perceived

A

Social Context

46
Q

includes the emotions and
feelings of the participants in thecommunication process.

A

Psychological Context

47
Q

one of the vital considerations in communication.

A

Cultural Context

48
Q

_______ and _____ are intertwined. In fact, they are inseparable

A

Communication and Culture

49
Q

Cultural Dimensions as adapted by _____ from the early works of ______, and more recently, by _______

A

Verdeber, Edward T. Hall, Gerard Hendrik

50
Q

______ values teamwork and
collaboration while _______ puts premium on the self and
personal fulfillmen

A

Collectivist Culture & Individualistic Culture

51
Q

______ uses subtle non-verbal
behaviors and implicit information to convey
meaning while _______ views
explicit words as way to convey messages.

A

High context culture & Low context culture

52
Q

pertains to the concept of time
among cultures.

A

Chronemics

53
Q

advocates punctuality,
timely completion of
tasks, and
accomplishment of one
task at a time

A

Monochronic

54
Q

has a more fluid and
flexible concept of
time.

A

Polychronic

55
Q

which refers to the
need to foresee what is going
to happen.

A

Uncertainty Avoidance

56
Q

is tolerant of
unpredictable and
uncontrollable situations.

A

Low uncertainty avoidance

57
Q

values precision and
always attempts to anticipate
risks to possibly reduce them.

A

High uncertainty avoidance

58
Q

the extent to
how the equality or inequality
of power is expected or
accepted.

A

Power Distance

59
Q

recognizes that unequal
distribution of power is normal.

A

High power distance

60
Q

values equal distribution of power

A

Low power distance

61
Q

advocate for
strict adherence to conventional
gender roles and behaviors.

A

Masculine cultures

62
Q

men and women assume varieties of
roles and thus, are both valued
regardless of their sex and gender.

A

Feminine Cultures

63
Q

characterized by
being very performancedriven. It emphasizes quick
results, fulfillment of social
obligations, and efficient
revenue generation.

A

Short term orientation

64
Q

more laid back that it has
more patience in waiting for
the outcomes of an action.

A

Long term orientation

2nd Semester College (2 decks)

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