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2nd Semester College > ACT Elective > Flashcards

ACT Elective Flashcards

1
Q

refers to the physical actions of a person reflective of his behaviors.

A

Human Behavior

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2
Q

Human Behavior in organizations is referred to as

A

Organizational Behavior

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3
Q

Defined as the study of human behavior in organization

A

Organizational Behavior

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4
Q

Three goals of OB

A
  1. To explain behavior
  2. To predict behavior
  3. To control behavior
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5
Q

Four Elements of OB

A
  1. People
  2. Environment
  3. Structure
  4. Technology
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6
Q

consisting of individual persons and groups

A

People

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7
Q

defines the formal relationship of people

A

Structure

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8
Q

combination of resources, knowledge, and techniques

A

Technology

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9
Q

forces outside the organization that affect its performance

A

Environment

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10
Q

The 4 benefits of studying OB

A
  1. Development of people skills
  2. Personal growth
  3. Enhancement of organizational and individual effectiveness
  4. Sharpening and refinement of common sense
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11
Q

Two human relations approach in OB

A
  1. Scientific Management
  2. Human Relations
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12
Q

3 personality theories in OB

A
  1. Freud’s Model
  2. Behaviorist Approach
  3. Humanist Approach
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13
Q

a well-known disciple of the scientific management movement

A

Frederick W. Taylor

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14
Q

conducted Hawthorne studies; effect of social environment; concluded that social interaction is a factor for increased productivity

A

Elton Mayo

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15
Q

believed that people are motivated by more than conscious; believed that irrational motives in the subconscious mind

A

Sigmund Freud

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16
Q

formulated the theory about learned behavior

A

J.B. Watson

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17
Q

revised J.B. Watson’s theory

A

B.F. Skinner

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18
Q

a person can be trained to behave according to the trainer’s wish; includes positive and negative stimulus

A

Behaviorist Approach

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19
Q

focused on the person as an individual instead of a rigid methodology

A

Carl Rogers

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20
Q

contributed Gestalt psychology in the humanist approach

A

Fritz Perls

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21
Q

people should acquire their own values and attitutes; everyone works together towards growth and development

A

Humanist Approach

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22
Q

espouses the idea of developing toward the ultimate achievement of human potential

A

Abraham Maslow

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23
Q

The highest point in Maslow’s model

A

Self-Actualization

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24
Q

refers to the set of moral choices a person makes

A

Ethics

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25
moral principles that define right or wrong in organizations
Organizational Ethics
26
behavior that is accepted as morally good and right as opposed to bad and wrong
Ethical Behavior
27
4 factors that constitute right and wrong behavior
1. Public 2. Interest Groups 3. Personal Morals and Values 4. Organizations
28
conflict exists when a person is in the position of interest of the organization and personal interests
Conflict of Interest
29
ethical behavior demands beyond obeying the law, and not knowingly harm customers, clients, and competitors
Fairness and honesty
30
organizations that provide false and misleading info
Communication
31
people can become victims of organizations that provide misleading info
Relationships within the organization
32
refer to the variation in how people respond to the same situation
Individual Differences
33
3 Reasons why people are different from each other
Demographics, Aptitute and Ability, Personality
34
The differences in perception of male and female roles
Gender Differences
35
workers from different generations behave differently
Generational and Age-Based Differences
36
refers to the learned and shared ways of thinking and acting among a group of people
Culture
37
refers to the social environment of human-created beliefs, customs, knowledge and practices
Social Culture
38
the set of values, beliefs, and norms shared **among members of an organization**
Organizational Culture
39
defined as the capacity of the person to learn or acquire skills
Aptitude
40
an individual's capacity to perform the various tasks in a job
Ability
41
capacity of an individual to do tasks demanding stamina, dexterity, strength
Physical Abilities
42
capacity to do mental activities such as thinking, reasoning, and problem solving
Mental Abilities
43
exert muscular force
Dymanic Strength
44
exert muscle strength
Trunk Strength
45
exert force against external objects
Static Strength
46
expend a maximum of energy
Explosive Strength
47
move the trunk and muscles as far as possible
Extent Flexibility
48
make rapid, repeated flexing movements
Dynamic Flexibility
49
coordinate the simultaneous actions of the different parts of the body
Body Coordination
50
maintain equilibrium despite forces pulling off
Balance
51
continue maximum effort requiring prolonged effort over time
Stamina
52
refers to the capacity of a person to acquire and apply knowledge including solving problems
Cognitive Intelligence
53
refers to a person's ability to relate effectively with others
Social Intelligence
54
understanding one's own feelings, empathy for others, and regulation of emotions
Emotional Intelligence
55
ability to interpret someone's unfamiliar and ambigious behavior
Cultural Intelligence
56
involves the menral processes used in thinking
Componential Intelligence (Analytical)
57
required for imagination and combining things in novel ways
Experiential Intelligence (Creative)
58
59
requires adapting to, selecting, and shaping the environment; street smarts
Contextual Intelligence (Practical)
60
who is the proponent of the Multiple Intelligences theory?
Howard Garner
61
sum total of ways in which an individual reacts and interacts with others
Personality
62
factors determined at conception
Hereditary Factors
63
those that exert pressures on the formation of an individuals personality
Environmental Factors
64
established norms, attitudes, and values that are passed along from one generation to the nexy
Cultural Factors
65
reflect family life, religion, and many kinds of formal and informal groups
Social Factors
66
an individual will behave differently in different situations
Situational Factors
67

2nd Semester College (2 decks)

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