ACT Elective Flashcards
refers to the physical actions of a person reflective of his behaviors.
Human Behavior
Human Behavior in organizations is referred to as
Organizational Behavior
Defined as the study of human behavior in organization
Organizational Behavior
Three goals of OB
- To explain behavior
- To predict behavior
- To control behavior
Four Elements of OB
- People
- Environment
- Structure
- Technology
consisting of individual persons and groups
People
defines the formal relationship of people
Structure
combination of resources, knowledge, and techniques
Technology
forces outside the organization that affect its performance
Environment
The 4 benefits of studying OB
- Development of people skills
- Personal growth
- Enhancement of organizational and individual effectiveness
- Sharpening and refinement of common sense
Two human relations approach in OB
- Scientific Management
- Human Relations
3 personality theories in OB
- Freud’s Model
- Behaviorist Approach
- Humanist Approach
a well-known disciple of the scientific management movement
Frederick W. Taylor
conducted Hawthorne studies; effect of social environment; concluded that social interaction is a factor for increased productivity
Elton Mayo
believed that people are motivated by more than conscious; believed that irrational motives in the subconscious mind
Sigmund Freud
formulated the theory about learned behavior
J.B. Watson
revised J.B. Watson’s theory
B.F. Skinner
a person can be trained to behave according to the trainer’s wish; includes positive and negative stimulus
Behaviorist Approach
focused on the person as an individual instead of a rigid methodology
Carl Rogers
contributed Gestalt psychology in the humanist approach
Fritz Perls
people should acquire their own values and attitutes; everyone works together towards growth and development
Humanist Approach
espouses the idea of developing toward the ultimate achievement of human potential
Abraham Maslow
The highest point in Maslow’s model
Self-Actualization
refers to the set of moral choices a person makes
Ethics
moral principles that define right or wrong in organizations
Organizational Ethics
behavior that is accepted as morally good and right as opposed to bad and wrong
Ethical Behavior