ACT Elective Flashcards

1
Q

refers to the physical actions of a person reflective of his behaviors.

A

Human Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Human Behavior in organizations is referred to as

A

Organizational Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Defined as the study of human behavior in organization

A

Organizational Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Three goals of OB

A
  1. To explain behavior
  2. To predict behavior
  3. To control behavior
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Four Elements of OB

A
  1. People
  2. Environment
  3. Structure
  4. Technology
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

consisting of individual persons and groups

A

People

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

defines the formal relationship of people

A

Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

combination of resources, knowledge, and techniques

A

Technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

forces outside the organization that affect its performance

A

Environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The 4 benefits of studying OB

A
  1. Development of people skills
  2. Personal growth
  3. Enhancement of organizational and individual effectiveness
  4. Sharpening and refinement of common sense
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Two human relations approach in OB

A
  1. Scientific Management
  2. Human Relations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

3 personality theories in OB

A
  1. Freud’s Model
  2. Behaviorist Approach
  3. Humanist Approach
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

a well-known disciple of the scientific management movement

A

Frederick W. Taylor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

conducted Hawthorne studies; effect of social environment; concluded that social interaction is a factor for increased productivity

A

Elton Mayo

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

believed that people are motivated by more than conscious; believed that irrational motives in the subconscious mind

A

Sigmund Freud

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

formulated the theory about learned behavior

A

J.B. Watson

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

revised J.B. Watson’s theory

A

B.F. Skinner

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

a person can be trained to behave according to the trainer’s wish; includes positive and negative stimulus

A

Behaviorist Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

focused on the person as an individual instead of a rigid methodology

A

Carl Rogers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

contributed Gestalt psychology in the humanist approach

A

Fritz Perls

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

people should acquire their own values and attitutes; everyone works together towards growth and development

A

Humanist Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

espouses the idea of developing toward the ultimate achievement of human potential

A

Abraham Maslow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

The highest point in Maslow’s model

A

Self-Actualization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

refers to the set of moral choices a person makes

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

moral principles that define right or wrong in organizations

A

Organizational Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

behavior that is accepted as morally good and right as opposed to bad and wrong

A

Ethical Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

4 factors that constitute right and wrong behavior

A
  1. Public
  2. Interest Groups
  3. Personal Morals and Values
  4. Organizations
28
Q

conflict exists when a person is in the position of interest of the organization and personal interests

A

Conflict of Interest

29
Q

ethical behavior demands beyond obeying the law, and not knowingly harm customers, clients, and competitors

A

Fairness and honesty

30
Q

organizations that provide false and misleading info

A

Communication

31
Q

people can become victims of organizations that provide misleading info

A

Relationships within the organization

32
Q

refer to the variation in how people respond to the same situation

A

Individual Differences

33
Q

3 Reasons why people are different from each other

A

Demographics, Aptitute and Ability, Personality

34
Q

The differences in perception of male and female roles

A

Gender Differences

35
Q

workers from different generations behave differently

A

Generational and Age-Based Differences

36
Q

refers to the learned and shared ways of thinking and acting among a group of people

A

Culture

37
Q

refers to the social environment of human-created beliefs, customs, knowledge and practices

A

Social Culture

38
Q

the set of values, beliefs, and norms shared among members of an organization

A

Organizational Culture

39
Q

defined as the capacity of the person to learn or acquire skills

A

Aptitude

40
Q

an individual’s capacity to perform the various tasks in a job

A

Ability

41
Q

capacity of an individual to do tasks demanding stamina, dexterity, strength

A

Physical Abilities

42
Q

capacity to do mental activities such as thinking, reasoning, and problem solving

A

Mental Abilities

43
Q

exert muscular force

A

Dymanic Strength

44
Q

exert muscle strength

A

Trunk Strength

45
Q

exert force against external objects

A

Static Strength

46
Q

expend a maximum of energy

A

Explosive Strength

47
Q

move the trunk and muscles as far as possible

A

Extent Flexibility

48
Q

make rapid, repeated flexing movements

A

Dynamic Flexibility

49
Q

coordinate the simultaneous actions of the different parts of the body

A

Body Coordination

50
Q

maintain equilibrium despite forces pulling off

A

Balance

51
Q

continue maximum effort requiring prolonged effort over time

A

Stamina

52
Q

refers to the capacity of a person to acquire and apply knowledge including solving problems

A

Cognitive Intelligence

53
Q

refers to a person’s ability to relate effectively with others

A

Social Intelligence

54
Q

understanding one’s own feelings, empathy for others, and regulation of emotions

A

Emotional Intelligence

55
Q

ability to interpret someone’s unfamiliar and ambigious behavior

A

Cultural Intelligence

56
Q

involves the menral processes used in thinking

A

Componential Intelligence (Analytical)

57
Q

required for imagination and combining things in novel ways

A

Experiential Intelligence (Creative)

58
Q
A
59
Q

requires adapting to, selecting, and shaping the environment; street smarts

A

Contextual Intelligence (Practical)

60
Q

who is the proponent of the Multiple Intelligences theory?

A

Howard Garner

61
Q

sum total of ways in which an individual reacts and interacts with others

A

Personality

62
Q

factors determined at conception

A

Hereditary Factors

63
Q

those that exert pressures on the formation of an individuals personality

A

Environmental Factors

64
Q

established norms, attitudes, and values that are passed along from one generation to the nexy

A

Cultural Factors

65
Q

reflect family life, religion, and many kinds of formal and informal groups

A

Social Factors

66
Q

an individual will behave differently in different situations

A

Situational Factors

67
Q
A