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ENGLISH 101 > Purposive communication > Flashcards

Purposive communication Flashcards

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1
Q

is the fabric of human society, encompassing beliefs, values, traditions, and behaviors shared among a group. As we engage in communication, it’s imperative to recognize that our cultural background profoundly impacts how we convey and interpret messages.

A

Culture

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2
Q

5 Parts of communication and culture

A
  1. Avoid misunderstandings
  2. Build strong relationships
  3. Enchance collaboration
  4. Expand personal growth
  5. Navigate the business landscape
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3
Q

Cultural nuances can lead to misinterpretations and unintended conflicts. By grasping these differences, we can navigate conversations with greater clarity.

A

Avoid misunderstandings

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4
Q

Cultural sensitivity fosters stronger connections with people from diverse backrounds. IT demonstrates respect and openness, which are vital for building trust.

A

Build strong relationships

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5
Q

In a globalized world, collaboration often involves working with individuals from various cultures. Effective cross-cultural communication promotes successful teamwork and innovation.

A

Enchance collaboration

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6
Q

Exploring different cultures broadens our horizons and challenges our assumptions. It encourages personal growth and empathy.

A

Expand personal growth

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7
Q

In the professional realm, understanding cultural nuances is crucial for successful negotiations, partnerships, and international ventures.

A

Navigate the business landscape

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8
Q

encompasses the shared beliefs, values, norms, behaviors, and artifacts that characterize a group of people.

A

Culture

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9
Q

What are the Components of Culture:

A

Beliefs
Values
Norms
Practices
Symbols

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10
Q

Core ideas and assumptions about the world, including religous, spiritual, and philosophical viewpoints

A

Beliefs

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11
Q

Cultural standards that determine what is considedred desirable, acceptable or important

A

Values

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12
Q

Social expectations and rules that guide behavior within a specific cultural context.

A

Norms

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13
Q

Everyday actions and behaviors that reflect cultural norms and values

A

Practices

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14
Q

Objects, gestures, language, or actions that hold specific cultural meanings,

A

Symbols

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15
Q

2 parts of Culture’s Impact on Perception and Behavior

A

Perception
Behavior

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16
Q

Culture influences how we perceive the world around us, shaping our understanding of reality.

A

Perception

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17
Q

Cultural norms dictate how we interact with others, make decisions, and express emotions.

A

Behavior

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18
Q

It is a critical aspect of communication but its interpretation can differ among cultures

A

Language

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19
Q

Cultural Diversity influences language preferences in various contexts.
Example: In Japan, the use of honorifics is essential to show respect, whereas English may rely more on formal titles.

A

Language Choice

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20
Q

The tone used in communication can vary significantly based on cultural norms.
Example: Directness in communication is valued in some cultures (e.g., American), while others prefer a more indirect, polite approach (e.g., Japanese).

A

Tone and communication style

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21
Q

Certain words or phrases might have varying meanings or connotations across cultures.
Example: The word “gift” can mean something positive in English-speaking cultures, but in Mandarin, the word sounds like “death.”

A

Vocabulary

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22
Q

Strategies to navigate misinterpretations include:

A

Active listening
Ask for clarification
Cultural sensitivity
Use of nonverbal cues

23
Q

can arise due to language differences, potentially leading to conflicts or confusion.

A

Misunderstandings

24
Q

: Pay close attention to the speaker’s words, tone, and context to grasp the intended meaning.

A

Active Listening

25
Q

IF uncertain, seek clarification to avoid assuming the meaning

A

Ask for clarifications

26
Q

Learn about cultural norms and communication styles to interpret messages more accurattely

A

Cultural sensitivity

27
Q

Nonverbal cues like facial expressions and gestures can offer additional context to understand the message

A

Use of nonverbal cues

28
Q

are essential for effective cross-cultural communication.

A

Cultural senisitivity and open mindedness

29
Q

Developing _________helps minimize misunderstandings and fosters positive relationships.

A

Intercultural competence

30
Q

complements and enhances verbal communication.

A

Nonverbal Communication

30
Q

are crucial for building rapport, understanding feelings, and conveying sincerity.

A

Nonverbal cues

31
Q

Types of nonverbal cues

A

Gestures:
Hand movements, nods, thumbs up

Facial expressions:
Smile

Body Language:
Posture, stance, and physical proximity.

Eye contact:

32
Q

Means personal space

A

Proxemics

33
Q

Variations in Nonverbal Cues Across Cultures:

A

Proxemics
Touch
Silence
Gestures and symbols

34
Q

Cross-Cultural Nonverbal Communication Challenges:

A

Misinterpretation
Cultural Sensitivity

34
Q

Being aware of and respecting cultural differences in nonverbal communication is essential.
Learning about local customs can prevent unintentional missteps.

A

Cultural Sensitivity

35
Q

Lack of understanding nonverbal cues can lead to misunderstandings and unintended offense.
What is considered polite or respectful in one culture might be seen as rude in another.

A

Misinterpretation

36
Q

, a significant amount of information is embedded in the context, including nonverbal cues, shared experiences, and background knowledge.

Meaning is often derived from the situation, relationships, and history, rather than explicitly stated in the message itself.

Communication tends to be more subtle, and there is an emphasis on reading between the lines.

A

High Context Communication

37
Q

, the emphasis is on explicit and direct communication. Information is primarily conveyed through words, and context is less critical to understanding the message.

The message itself is more important than the surrounding circumstances, and individuals may expect clear and precise communication.

A

Low context Communication

38
Q

the message is conveyed explicitly and straightforwardly.
Speakers often state their intentions, thoughts, and requests explicitly.
Clarity and transparency are valued in direct communication styles.
This style is commonly found in cultures such as the United States, Germany, and the Netherlands.

A

Direct Communication

39
Q

relies on context, nonverbal cues, and implied meanings.
Speakers may use hints, suggestions, and nonverbal cues to convey their message.
This style values maintaining harmony, avoiding conflict, and preserving face.
Common in cultures like Japan, China, and many Middle Eastern countries.

A

Indirect Communication

40
Q

Challenges in Cross-Cultural Communication:

A

Stereotyping
Language Barriers
Nonverbal Misinterpretation
Challenge

41
Q

Definition: Assuming that individuals from a particular culture share the same characteristics or behaviors.

A

Stereotyping

42
Q

Strategies for Overcoming Challenges:

A

Active Listening
Cultural Sensitivity Training
Adapting Communication Styles
Cultural Empathy
Open Mindedness
Avoid Assumptions
Nonverbal Awareness
Clarification
Use of techonology
Cross cultural teams

43
Q

Actively engage in the conversation, show genuine interest, and ask clarifying questions.

A

Active Listening

44
Q

Educate individuals about cultural differences, norms, and communication styles.

A

Cultural Sensitivity Training

45
Q

Tailor your communication style to match the preferences of the other person.

A

Adapting Communication Styles:

46
Q

Put yourself in the other person’s shoes to understand their perspective

A

Cultural Empathy

47
Q

Approach conversations with an open mind, ready to learn and adapt.

A

Open mindedness

47
Q

Avoid making assumptions based on stereotypes or preconceptions.

A

Avoid Assumptions

48
Q

Learn about the nonverbal cues and body language specific to the culture you are interacting with.

A

Non verbal Awareness

49
Q

Utilize translation apps or tools to bridge language gaps.

A

Use of technology

49
Q

If uncertain, ask for clarification to ensure understanding.

A

Clarification

49
Q

Foster diverse teams to promote exposure to different viewpoints.

A

Cross cultural Teams

ENGLISH 101 (3 decks)

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