purcomm exam Flashcards
understood as the process of
meaning-making through a channel
or a medium
COMMUNICATION
person who receives the transmitted message
Receiver
is the reason behind any interaction
Message
which a message is conveyed
Channel
carefully crafts the message.
Source
Components of the Communication Process
Source
Channel
Feedback
Context
Message
Receiver
Environment
Interference
Kinds of interference
Psychological barriers
Physical barriers
Linguistic and cultural barriers
Mechanical barriers
The place, the feeling, the mood, the mindset and the condition of both sender and receiver
Environment
essential to confirm recipient understanding
Feedback
expectations of the sender and the receiver and the common or shared understanding
Context
a barrier or block
Interference
claims that communication
must meet certain standards
Michael Osborn (2009)
makes speeches understandable
Clarity
9 Principles of Effective Communication
Clarity
Concreteness
Courtesy
Correctness
Consideration
Creativity
Conciseness
Cultural Sensitivity
Captivating
Ethical Communicators
Respect audience.
Consider the result of communication.
Value Truth.
Use information correctly.
Do not falsify information
reduces misunderstandings
Concreteness
builds goodwill
Clarity
Glaring at mistakes
Correctness
Must be geared toward the audience
Consideration
having the ability to craft interesting messages
Creativity