PURCOM: CHAPTER 1-4

Question 1

process of sharing meaning in any context systematic process in which people interact with and through symbols to create and interpret meanings. (Wood, 2003)

Answer 1

Communication

Question 2

is the setting in which communication occurs

Answer 2

Context

Question 3

refers to where communication takes place

Answer 3

Physical Context

Question 4

the relationship that exists between and among participants.

Answer 4

Social Context

Question 5

background provided by the previous communication between the partcipants that influences understanding of the current encounter.

Answer 5

Historical Context

Question 6

includes the mood and feelings each person brings to the communication

Answer 6

Psychological Context

Question 7

includes beliefs, values, norms that are shared by a large group of people.

Answer 7

Cultural Context

Question 8

are the people communicating - the sender and the receiver.

Answer 8

Participants

Question 9

are encoded or decoded information in a communication process

Answer 9

Messages

Question 10

is both route traveled by the message and the means of transportation

Answer 10

Channels

Question 11

is anything that interferes with communication

Answer 11

Noise

Question 12

sights, sounds and other stimuli in the environment that draw people’s attention away from what is being said.

Answer 12

External Noise

Question 13

thoughts and feelings that intervene with the communication process.

Answer 13

Internal Noise

Question 14

unintended meanings aroused by certain symbols that prevent comprehension

Answer 14

Semantic Noise

Question 15

are the responses to message. It shows how the message sent is heard, seen, and understood

Answer 15

Feedback

Question 16

any form of communication involving words, spoken, written, or signed

Answer 16

Verbal Communication

Question 17

includes body language, such as gestures, facial expressions, eye contact, and posture. Also, The sound of our voice, including pitch, tone and volume

Answer 17

Non-verbal Communication

Question 18

occurs within the person, this is sometimes referred to as cognitive or personal communication or “self-talk

Answer 18

Intrapersonal Communication

Question 19

refers to communication that occurs between two persons who establish a communicative relationship.

Answer 19

Interpersonal Communication

Question 20

is a speaker sending message to an audience

Answer 20

Public Communication

Question 21

FUNCTIONS OF COMMUNICATION

Answer 21

1.) We communicate to meet out needs.
2.) We communicate to enhance or maintain our sense of self.
3.) We communicate to fulfill social obligations.
4.) We communicate to develop relationships.
5.) We communicate to exchange information.
6.) We communicate to influence others

Question 22

PRINCIPLES OF COMMUNICATION

Answer 22

1.) Communication is purposive
2.) Communication is continuous
3.) Communication messages vary in conscious encoding
4.) Communication is relational
5.) Communication has ethical implications
6.) Communication is learned

Question 23

are values that have been instilled in us, we have knowingly or unknowingly accepted them and govern our actions.

Answer 23

Ethics

Question 24

WHAT FUNCTIONS OF COMMUNICATION IS THIS?
communication accomplish our need to talk to another human being. In addition, we are social beings so we need other people all the more to communicate with them

Answer 24

We communicate to meet needs

Question 25

WHAT FUNCTIONS OF COMMUNICATION IS THIS? Because we communicate, we learn who we are and what we can do.

Answer 25

We communicate to enhance or maintain our sense of self.

Question 26

WHAT FUNCTIONS OF COMMUNICATION IS THIS? We greet people, talk and communicate with them in order to meet our social obligation

Answer 26

We communicate to fulfill social obligations.

Question 27

WHAT FUNCTIONS OF COMMUNICATION IS THIS? Through communication, we develop relationships with other people. We can also deepen and maintain these relationships through communication

Answer 27

We communicate to develop relationships.

Question 28

WHAT FUNCTIONS OF COMMUNICATION IS THIS? Some information we get through reading, observations, media and through communicating with others.

Answer 28

We communicate to exchange information.

Question 29

WHAT FUNCTIONS OF COMMUNICATION IS THIS? We use communication in encouraging and persuading others towards something like motivating a friend to study for an exam.

Answer 29

We communicate to influence others

Question 30

WHAT PRINCIPLES OF COMMUNICATION IS THIS? It may be trivial or significant but one way of evaluating if the communication is successful is if it has accomplished its purpose.

Answer 30

Communication is purposive

Question 31

WHAT PRINCIPLES OF COMMUNICATION IS THIS? It happens nonstop, even silence communicate something.

Answer 31

Communication is continuous

Question 32

WHAT PRINCIPLES OF COMMUNICATION IS THIS? Communication may occur spontaneously (without much thought), it could also be based on a “learned” script, or it could be constructed based on the understanding of a situation

Answer 32

Communication messages vary in conscious encoding

Question 33

WHAT PRINCIPLES OF COMMUNICATION IS THIS? People not only share meanings but also negotiate and enhance their relationships

Answer 33

Communication is relational

Question 34

WHAT PRINCIPLES OF COMMUNICATION IS THIS? In communicating, we must recognize some ethical standards

Answer 34

Communication has ethical implications

Question 35

WHAT PRINCIPLES OF COMMUNICATION IS THIS? Communicating well is a skill, therefore it can be learned.

Answer 35

Communication is learned

Question 36

It refers to the extent to which a culture relies on shared knowledge, relationships, and implicit understanding to communicate effectively.

Answer 36

Context

Question 37

are those spoken words that are much less important than the rest of the context.

Answer 37

High-Context Cultures

Question 38

are those people tend to try separate their relationships from the messages and to focus on the details and the logic.

Answer 38

Low-Context Cultures

Question 39

WHAT CONTEXT IS THIS IN TERMS OF ASSOCIATION: relationships build slowly and depend on trust.

Answer 39

High-Context Culture

Question 40

WHAT CONTEXT IS THIS IN TERMS OF ASSOCIATION: relationships begin and end quickly

Answer 40

Low-Context Culture

Question 41

WHAT CONTEXT IS THIS IN TERMS OF INTERACTION: non verbal elements such as voice tone, gestures, facial expression and eye movement are significant.

Answer 41

High-Context Culture

Question 42

WHAT CONTEXT IS THIS IN TERMS OF INTERACTION: non verbal elements are not significant

Answer 42

Low-Context Culture

Question 43

WHAT CONTEXT IS THIS IN TERMS OF TERRITORIALITY: people stand close to each other and share the same space.

Answer 43

High-Context Culture

Question 44

WHAT CONTEXT IS THIS IN TERMS OF TERRITORIALITY: privacy is important, so people stand farther apart.

Answer 44

Low-Context Culture

Question 45

WHAT CONTEXT IS THIS IN TERMS OF TEMPORALITY: change is slow, and time is a process that belongs to others and nature

Answer 45

High-Context Culture

Question 46

WHAT CONTEXT IS THIS IN TERMS OF TEMPORALITY: change is fast, and time is commodity to be spent or saved.

Answer 46

Low-Context Culture

Question 47

WHAT CONTEXT IS THIS IN TERMS OF LEARNING: multiple sources of information are used.

Answer 47

High-Context Culture

Question 48

WHAT CONTEXT IS THIS IN TERMS OF LEARNING: one source of information is used.

Answer 48

Low-Context Culture

Question 49

it refers to how societies perceive, value, and utilize time.

Answer 49

Time

Question 50

time is linear, segmented, and scheduled. Emphasis on punctuality, deadlines, and efficiency

Answer 50

MONOCHROMIC CULTURES

Question 51

time is flexible, relative, and contextual. Emphasis on relationships, harmony, and adaptability

Answer 51

POLYCHROMIC CULTURES-

Question 52

EXAMPLES OF POLYCHRONIC COUNTRIES:

Answer 52

1.) South Africa 2.) Brazil 3.) Iran 4.) China 5.) Italy

Question 53

EXAMPLES OF MONOCHRONIC COUNTRIES:

Answer 53

1.) United States 2.) Canada 3.) Switzerland 4.) Japan 5.) United Kingdom

Question 54

CHALLENGES IN CROSS-CULTURAL COMMUNICATION

Answer 54

1. MISINTERPRETATION 2. STEREOTYPING 3. ETHNOCENTRISM 4. LANGUAGE BARRIERS 5. CULTURAL INSENSITIVITY

Question 55

STYLES OF CONFLICT MANAGEMENT

Answer 55

1. DOMINATING STYLES 2. INTEGRATING STYLES 3. COMPROMISING STYLES 4. OBLIGING STYLES 5. AVOIDING STYLES

Question 56

WAYS ON HOW TO CHOOSE CULTURALLY APPROPRIATE LANGUAGE

Answer 56

1.) Notice and reflect on disrespectful language, thoughts, and actions. 2.) Respect people of different races. 3.) Use language that includes LGBTQIA+ 4.) Avoid exclusionary, gender- specific language. 5.) Avoid using explicitly religious terms in mixed religious company. 6.) Avoid expressions that devalue people with physical or mental disabilities 7.) Refrain from language that groups people into one large category.

Question 57

VARIETIES OF SPOKEN LANGUAGE

Answer 57

1.) INTERACTIONAL 2.) REFERENTIAL 3.) EXPRESSIVE 4.) TRANSACTIONAL 5.) PHATIC