Micro - MIDTERM Flashcards
1
Q
Every traveler is driven by his/her
own ?
A
motivation and profile.
2
Q
The _____________________ greatly
contributes to choice of
destination,mode of travel,
accommodation, and
activities
A
status in life or in society
of a person
3
Q
To understand better the tourist, it is important that
any business engaged in tourism and hospitality
consider what ?
A
What motivates the tourist and also to know
his/her profile
4
Q
It is is the understanding of clients
motivation to visit particular
destinations, use available services,
clients needs and satisfaction.
A
The psychology of tourism
5
Q
An internal force that arouses and
pushes an individual from
choosing a particular destination
with the intention of getting the
desired benefits and satisfaction.
A
Motivation for travel
6
Q
4 BASIC TRAVEL MOTIVATORS
A
- Physical motivators
- Cultural motivators
- Interpersonal motivators
- Status and prestige motivator
7
Q
It include those related to physical rest, sports
participant, beach recreation, relaxing entertainment,
and other motivations directly connected with health.
A
Physical Motivators
8
Q
It include the desire to know about other
countries their music, art, folklore, dances,
paintings, and religion.
A
Cultural Motivators
9
Q
This is pertain to the desire to meet other people, visit
friends or relatives, escape from routine, from family,
and neighbors.
A
Interpersonal Motivators
10
Q
Concern ego needs and personal development.
Included in this group are trips related to business,
conventions, study, and pursuit of hobbies and
education.
A
Status and prestige Motivator
11
Q
The difference between a need and a want is ?
A
awareness
12
Q
A _______ enables a
person to do something
A
motive
13
Q
occurs when an individual wants to
satisfy a need
A
Motivation
14
Q
This factors are the intangible
desires that generate within the
person.
A
Push
15
Q
This factors are external
travel stimulators.
A
Pull
16
Q
internal: need for relaxation, adventure, social connection
A
Push Factor
17
Q
external: attractions, culture, environment
A
Pull Factor
18
Q
American psychologist who created Maslow’s hierarchy of needs
A
Abraham Maslow
19
Q
WHICH HIERARCHY OF NEEDS IS THIS?
are biological requirements
for human survival, e.g., air,
food, drink, shelter, clothing,
warmth, sex, and sleep.
A
Physiological
20
Q
WHICH HIERARCHY OF NEEDS IS THIS?
people want to experience
order, predictability, and
control in their lives
A
Safety
21
Q
WHICH HIERARCHY OF NEEDS IS THIS?
Family togetherness, Enhancement
of kinship relationship,
Companionship, Facilitation of social
interaction, Maintenance of
personalities, Interpersonal relations,
Ethnic roots, Show one’s affection
for family members, Maintain social
contacts.
A
Love and Belongingness
22
Q
WHICH HIERARCHY OF NEEDS IS THIS?
Convince oneself of one’s
achievements, Shows one’s
importance to others,
Prestige, Social recognition,
Ego enhancements,
Professional/busines
A
Self-Esteem
23
Q
WHICH HIERARCHY OF NEEDS IS THIS?
the highest level in Maslow’s
hierarchy, and refer to the
realization of a person’s
potential, self-fulfillment,
seeking personal growth, and
peak experiences.
A
Self- Actualization
24
Q
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
The greatest reason for travel can be summed up in
one word,
“escape”
A
The need for escape or change
25
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
Development in the field of medicine has influenced travel
for centuries , giving rise to the concept of health tourism.
Travel for Health
26
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
People demand activity and excitement during their
leisure hours to relieve them from boredom of their
work.
Sports
27
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
Much traveler grows out of the social nature of people. They need contact and communication with others. They
feel comfortable in a tour group.
Social Contacts
28
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
Travel provides the means for ego and
self- enhancement. Travel to a poor country can provide the traveler with a
feeling of superiority
Status and Prestige
29
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
the search for knowledge and truth is inherit in every
individual. Travel offers an opportunity to satisfy the urge
to learn.
Travel for Education
30
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
The notion of personal values is an important
travel motivator. Many people are urge to travel
to satisfy personal values, such as the search
for spiritual experiences, patriotism, and
wholesomeness
Personal Values
31
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
experiencing how other people
live, and fostering understanding are some of the reasons
to satisfy curiosity about other cultures, lifestyles, and
places.
Cultural Experience
32
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
To many people, the joys derived from buying
certain goods may be the the major reason for
travel. Millions of travelers go to Hong Kong,
Singapore, and other tax-free ports to shop
Shopping and Bargain hunting
33
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
Approximately 60% to 70% of guests
who check in at five star hotels around the
world travel for business reasons
Professional and Business Motives
34
WHAT TYPE OF TOURIST MOTIVATION IS THIS?
Travel can satisfy one’s search for beauty in the
environment and in the scenery
Search for Natural Beauty
35
are those who prefer highly structured, packaged tours that
offer everything from transportation to accommodations and activities.
Organized mass tourists
36
WHAT TYPE OF TOURIST ROLE IS THIS?
Characteristics:
• Type of tourist which is least adventurous.
• The itinerary is fixed
• Seldom makes decision by himself
• Prefers familiar environment
Organized mass tourists
37
follow a similar path to the organized mass tourists, but they
typically plan their trips independently, booking everything themselves
Individual mass tourists
38
WHAT TYPE OF TOURIST ROLE IS THIS?
Characteristics:
• Books individualized packages (flights, hotels, tours)
but still enjoys organized aspects of their trips.
• Focus on relaxation, sightseeing, and enjoying
familiar tourist attractions.
• Still mostly engages in mass tourism, but with a
higher level of personal choice compared to
organized mass tourists.
Individual mass tourists
39
are independent travelers, but they seek new and unique destinations
rather than following the path of mainstream tourism. They have more structure to
their travels than drifters but still prefer to avoid conventional tourist routes.
Explorer
40
WHAT TYPE OF TOURIST ROLE IS THIS?
Characteristics:
• Type of tourist that arrange the trip
by himself and looks for
comfortable accommodations and
reliable means of transportation
• dares to leave his country
Explorer
41
are the most independent and least structured travelers. They are typically in
search of the authentic, uncommercialized, or raw experiences that are far removed
from typical tourist destinations.
Drifters
42
WHAT TYPE OF TOURIST ROLE IS THIS?
Characteristics:
• Type of tourist that goes farthest away from the
accustomed ways of life of his own country
• Tries to live the way the people he visits live
• Does not have a fixed itinerary
Drifters
43
This group consist of people traveling for vacation or
pleasure. They are also called “non business travelers”.
non-business travelers have different spending
patterns from business travelers.
Pleasure/Personal Travelers
44
Surveys have shown that they are better
educated, have higher house-hold incomes, and are
more likely to have professional and managerial
positions. It is also notable that majority of them have families with children
Resort Traveler
45
WHICH GROUP OF FAMILY PLEASURE TRAVELERS IS THIS?
with parents aged 20-34 having preschool
and or grade school children only
Junior families
46
WHICH GROUP OF FAMILY PLEASURE TRAVELER IS THIS?
with parents aged 35-44 with grade
school and or high school children only
Midrange families
47
WHICH GROUP OF FAMILY PLEASURE TRAVELER IS THIS?
with parents aged 45 or over with
children who are high school age and older
Mature families
48
Older people have the opportunity to travel for
longer periods and to destinations that are quite
different from what they are used to. Older people
do indeed have more ongoing medical issues and
some limitations due to the aging process
The Elderly
49
They take their vacations to
fulfill their psychological, intellectual, and physical
needs by giving them the opportunity to rest, relax,
escape the routine of pressures of daily living.
Single and Couples
50
WHAT BUSINESS TRAVELERS IS THIS?
the
cost of the trip is shouldered by
a company; hence, travel is not
influence by personal income.
Regular Business Travelers
51
WHAT BUSINESS TRAVELERS IS THIS?
Travel pulse surveys indicate
that 20% of all business travel
trips are for the purpose of
attending meetings, conventions,
and congresses.
Business Travelers attending meetings, convention, and congresses.
52
WHAT BUSINESS TRAVELERS IS THIS?
It is a special type of business
travel. It is travel given by firms
to employees as a reward for
some accomplishment or to
encourage employees to
achieve more than what is
required.
Incentive Travelers
53
refers to establishments
that provide shelter, meals, and services
to guests.
Accommodation
54
In this group travel plan, a club member enjoys
travel opportunities and vacation facilities at
much cheaper price than paid by a nonmember
Travel Clubs
55
These are tour arranged for those who are
interested in a particular activity such as bird
watching, festivals, fishing, hunting, scuba diving,
photography, flower arrangement
Special Interest Tours
56
is a concept that combines
travel with social, cultural, or environmental
benefits, focusing on impactful, accessible
tourism and social inclusion
Social tourism
57
Man’s desire to travel is due to his?
social
nature
58
SOCIAL EFFECTS OF TOURISM
1.) Social relations between people who would not normally
meet.
2.) The confrontation of different cultures, ethnic groups,
lifestyles, languages, level of prosperity, and likes
3.) Behavior of people released from
any of the social and economic
restraints of everyday life
4.) Behavior which has to reconcile
gain and benefits with the cost of
living with strangers
59
refer to societal norms and expectations—
things like following rules, maintaining
relationships, or fitting in with the group.
Social Restraints
60
refer to financial pressures—such as
budgeting, working to earn money, or
managing expenses
Economic Restraints
61
It refers to the social dynamics involved in
being around people who aren't part of your
usual circle—people you may not know well
Cost of living with strangers
62
It was before the development of
railway in Europe and Northern
America. Only few people had the money and
reason to travel
Pre-Industrial Travel System Era
(1700)
63
It is a two-wheeled horse-drawn carriage used in the Philippines. It is commonly vividly painted and decorated.
Kalesa
64
It was a primary mode of public and private transportation during the Spanish colonial era of the Philippines
Kalesa
65
Road improvements such as
railways, canals, and steamship
services were brought about due to
rapid industrialization and advances
to transportation technology
Early Industrial Travel System Era (1888)
66
served as the first railway transport to run in the Philippines. This is a streetcar system that served Manila and its surrounding cities.
tranvia
67
68
Road improvements such as
railways, canals and steamship
services were brought about due to
rapid industrialization and advances
in transportation technology
services.
Travel increased because more
people who had money traveled.
Mature - Railway System Era
69
The entire line from Manila to Dagupan, with a total length of 195.4 kms, is completed and put into commercial operations. It transports Filipino from one place to another
TRAIN OF ALFONSO III - November 24, 1892
70
Express service increased Trains
and other forms of transportation
did not stop at every station or
terminal but only at the major ones.
Increased the speed of travel and
encouraged more travel than
before
Express - Travel System Era
71
The first car to ever travel on the streets of the Philippines.
CAR-RICHARD BRASIER ROADSTER-1904
72
This influence of the privately owned
automobile was enhanced in North
America and Europe from the 1920s
onward.
Car ownership boomed in North America.
Automobile - Based Travel System Era
73
Motorways, interstate highways and other
trunk highways were developed in the
latter half of this era which was from 1920
to 1974.
The automobile was predominant over
other travel modes from 1920 to 1945.
Automobile - Based Travel System Era
74
Philippine Rabbit Bus Company was subsequently launched, with the first run traveling from the municipality of Moncada in the central Luzon province of Tarlac to the shopping district of Divisoria in the Philippines capital city of Manila in southwestern Luzon.
BUSES-1946
75
Is the period from 1945 to 1974
Car ownership continued to grow at a
fast rate, mainly at the expense of long
distance rail travel. Mass air travel was
another Post-World War II occurrence.
Modern - Tourism Travel System Era
76
The introduction of wide bodied jets in
1970 greatly increased air travel.
The "mass tourism" philosophy and
marketing approaches were prevalent
during the 1950s and 1960s
Modern - Tourism Travel System Era
77
It is a mini-bus sized truck that is reconfigured with two long parallel seats at the rear and a driver's cabin in the front.
JEEPNEYS-1953
78
Began in 1973 to 1974 as a result of the
oil embargo generated by the
Organization Of Petroleum Exporting
Countries (OPEC) o resulting energy
crisis basically changed the travel
patterns throughout the world.
The present era is one in which
travelers continue to look to alternative,
grouporiented modes of transportation
Post - Mobility Adjustment Era
79
It rapid transit that operates electric-powered single cars or short trains on fixed rails. Light refers to lighter passenger capacity, not the physical weight of the vehicles
GENERATION OF TRAIN IN LRT-1980
80
Operate flights between different
continents. Also,
Cover long-haul routes across oceans
and vast distances.
Intercontinental Airlines
81
Example of this is:
Philippine Airlines (PAL) –
Operates flights from the Philippines
to North America, the Middle East, and
Europe (e.g., Manila to Los Angeles,
Manila to London).
Intercontinental Airlines
82
Operate flights between different
countries but within the same continent
or across nearby continents.
Also, Serve medium- to long-haul routes with
customs and immigration procedures.
International Airlines
83
Example of this is:
Philippines AirAsia – Offers
flights to nearby countries like Malaysia,
Thailand, and China.
International Airlines
84
Operate flights within a single country.
Also, Serve short- to medium-haul routes
without crossing international borders.
Domestic Airlines
85
Example of this is:
AirAsia Philippines – Covers
domestic routes such as Manila to
Puerto Princesa and Cebu to Davao.
Domestic Airlines
86
The term 'hotel' derives from the Old
French word?
'hostel'
87
This means a
place providing lodging.
Hostel
88
Opened in 1792 in New York City, this marked the emergence of publicly
held hotels in urban environments.
It set a precedent for future hospitality
ventures, indicating a shift towards
commercialized leisure and travel
services for a growing public.
City Hotel
89
are establishments that provide
overnight accommodations, meals, and
other services primarily for travelers and
tourists
Hotels
90
Typically, offer private rooms with ensuite bathrooms, and they can range from
small boarding houses to large
establishments with hundreds of rooms
hotels
91
primarily offer
rooms and free parking, targeting roadtrippers and vacationers.
Motel
92
Their layout typically allows easy access to
vehicles, making them convenient for
travelers seeking quick stops
Motel
93
are primarily found in Europe and
are usually family-owned accommodations.
They offer a home-like atmosphere and can
include meals, providing guests with a more
personal experience compared to larger
hotels.
Pensions
94
are unique accommodations that
transform historical sites like castles,
convents, or monasteries into hotels.
Guests experience cultural heritage while
enjoying the amenities of modern hospitality.
Paradors
95
provide apartmentstyle accommodations, catering mainly to
families.
Condominium hotels
96
These establishments typically feature more
space and facilities than traditional hotel
rooms, enhancing guest comfort during
extended stays.
Condominium hotels
97
are lodging establishments that
primarily cater to transient guests.
Historically, they have provided food and
shelter for travelers, often located along
major travel routes
Inns
98
Provide a room, bath, and a hearty breakfast to tourists and/or travelers. They are known as B&Bs and are popular in Britain, Ireland, and the United States;
Bed and Breakfast
99
Hotel star ratings range from _________, reflecting the level of luxury,
amenities, and services provided.
1 to 7
stars
100
Room occupancy is calculated by?
dividing the number of rooms occupied
by the total number of rooms, then
multiplying by 100 for the percentage
101
Aiming for an average occupancy rate
of ___ or higher is essential for
profitability in the hotel industry.
65%
102
The average rate per room occupied, or
ARR, is calculated by?
dividing revenue
by the number of rooms sold
103
are expenses that remain
constant regardless of occupancy, such
as salaries and rent, while variable
costs change with the number of
guests.
Fixed costs
104
