Pur com Flashcards
-refers to the exchange of information between two or more people.
COMMUNICATION PROCESS
- if the flow of information is blocked, the _____ fails.
communication
one person, a person’s mind
INTRAPERSONAL
two or more participants
INTERPERSONAL
uses electronic media
EXTENDED
more person
GROUP
TYPES OF COMMUNICATION
INTRAPERSONAL
INTERPERSONAL
EXTENDED
GROUP
______ describes the components of communication
Nordquist (2018)
a person who encodes and sends a message.
sender, source
a person who decodes and receives a message.
RECEIVER – the recipient
– the information sent and received.
MESSAGE – content
the route or how the message is transmitted.
MEDIUM – channel –
the information that is fed back to the sender.
FEEDBACK – response –
anything that distorts or interferes with the message.
- NOISE – barrier –
the settings or situation where communication is taking place
CONTEXT
PRINCIPLES OF COMMUNICATION
- Communication is an interaction situation wherein the participants are affected by each one’s behavior
- One does communicate
- The message received is not necessarily the message sent
- Communication occurs simultaneously at more than one level
second level of communication
refers to any verbal or non-verbal cues about the literal content of the message sent
META-COMMUNICATION –
4 BASIC PRINCIPLES OF INTERPERSONAL
- Interpersonal communication is inescapable
- Interpersonal communication is irreversible
- Interpersonal communication is complicated.
- Interpersonal communication is contextual
which is who you are and what you bring to the interaction. Your needs, desires, values
Psychological context
which concerns your reactions to the other person
Relational context
which deals with the psycho-social where you are communicating.
Situational context
which deals with the physical where you are communicating.
Environmental context
which includes all the learned behaviors and rules that affect the interaction.
Cultural context
______ gives us some communication maxims similar to Murphy’s law
Osmo Wiio
It is impossible not to communicate
Interpersonal communication is inescapable
You cannot take back something that you have said.
Interpersonal communication is irreversible
No form of communication is simple
- Interpersonal communication is complicated.
ETHICS OF COMMUNICATION
- Seek to elicit the best in communications and interactions with other group members.
- Listen when others speak.
- Speak non-judgmentally.
- Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings.
- Seek to understand others (rather than to be right or more ethical than thou).
- Avoid speaking for others, for example by characterizing what others have said without checking your understanding, or by universalizing your opinions, beliefs, values, and conclusions, assuming everyone shares them.
- Manage your own personal boundaries. Share only what you are a comfortable sharing
- Respect the personal boundaries of others.
- Avoid interrupting and side conversations.
- Make sure that everyone has time to speak, and that all members have relatively equal air time if they want it.
process of spreading products, technology, information, and jobs across national borders and cultures
GLOBALIZATION by Kopp 2020
Impacts of Globalization on Communication (baxter 2018)
- the ways in which we connect with others drastically improved.
- opened opportunities for people to view diverse perspectives which opened up more understanding.
- creates a space for ideas to transcend borders and social strata.
Communication Skills Development by David Ingram
- Virtual Interactions.
- Cultural Awareness In Speech.
- Cultural Awareness In Body Language.
- Time Differences.
