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dispatch > public works call types > Flashcards

public works call types Flashcards

1
Q

Animal - Bite

A

notify animal services if the bite comes from a non- family/victim owned animal. can still build a CAD call for the incident for all bites just notify animal services for that instance. gather:
- animal description
- last known location and/or direction of travel
- location of victim
- does the victim require medical attention
- if a domestic animal, does CP know where it lives

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2
Q

Animal - Bite (dept)

A

Animal Services

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3
Q

Animal - Cruelty/Abuse

A

may require assistance of PD if the suspect is on scene or possibly in the area

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4
Q

Animal - Cruelty/Abuse (dept)

A

Animal Services

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5
Q

Animal - In Vehicle

A

if AS has an officer on duty send them, if not send PD.
gather:
- description of vehicle
- vehicle tag number if available
- location of vehicle if in a large PLOT
- how long has the animal been in the vehicle and does it appear to be in any distress

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6
Q

Animal - In Vehicle (dept)

A

Animal Services

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7
Q

Animal - In School/Business

A

advise the AS officer the animals location in building and description

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8
Q

Animal - In School/ Business (dept)

A

Animal Services

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9
Q

Animal - Other

A

CP is reporting some type of animal emergency that does not fit any of the other standard call types

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10
Q

Animal - Other (dept)

A

Animal Services

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11
Q

Animal - Sick/Injured

A

requires immediate attention, if no AS send PD.
gather:
- description of animal
- current location or direction of travel if on the move
- type of injury or problem

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12
Q

Animal - Sick/Injured (dept)

A

Animal Services

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13
Q

Animal - In Traffic

A

locate animal. send for PD if no AS on duty. once animal is found contact AS

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14
Q

Animal - In Traffic (dept)

A

Animal Services

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15
Q

Animal - Vicious/Dangerous

A

gather:
- description of animal
- last known location
- direction of travel - how is the animal acting aggressively
- if domestic animal, does CP know where the owner lives

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16
Q

Animal - Vicious/Dangerous (dept)

A

Animal Services

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17
Q

Assist PD

A

PD requests assistance from a particular PW department
can be various departments

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18
Q

Back in Building

A

Wastewater is backing up into a residence or commercial structure

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19
Q

Back in Building (dept)

A

Wastewater

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20
Q

Electric Lines Arcing

A

gather:
- exact location of the lines
- location/size of any fires (if applicable)

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21
Q

Electric Lines Arcing (dept)

A

Electric & FD

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22
Q

Electric Problem Other

A

CP reports some type of emergency electric problem that does not fit the other call types

23
Q

Electric Turn Back On

A

direct them to the correct services

24
Q

Electric Turn Back On (dept)

A

Utility Field Meter Services

25
Q

Electric Wire/Pole Down

A

on-call Electric employee will be dispatched immediately. if down in a dangerous location that is a threat a PD officer will be sent to secure the scene

26
Q

Electric Wire/Pole Down (dept)

A

Electric

27
Q

Limbs on Electric Lines

A

electric to respond to remove limbs and clear lines, if they have caused a fire FD will also respond

28
Q

Limbs on Electric Lines (dept)

A

Electric

29
Q

Line Locate

A

received notif from Okie 811s Vocal Notify system anytime there is a need
gather:
- Okie 811 ticket number
- time frame
- location of repair
- instructions for area to be located

30
Q

Line Locate (dept)

A

Electric Line Locator / Waterline

31
Q

Manhole Overflowing

A

determine the exact location of the manhole and also confirm w/ CP that they are sure it is a wastewater manhole

32
Q

Manhole Overflowing (dept)

A

Wastewater

33
Q

Partial Power

A

electrical outage that is only affecting a portion of a building

34
Q

Partial Power (dept)

A

Electric

35
Q

Power Out

A

can look up the address in OMS to see if the outage is widespread or isolated and then contact Electric

36
Q

Power Out (dept)

A

Electric

37
Q

Sign Other

A

an emergency issue with a City sign including damage to stop signs or stop signs that are down or missing

38
Q

Sign Other (dept)

A

Traffic Control

39
Q

Traffic Signal Problem

A

contact a Traffic Control EMP, if signal is located in a high traffic area PF can be sent to direct traffic

40
Q

Traffic Signal Problem (dept)

A

Traffic Control

41
Q

Wastewater Other

A

refers to some type of emergency wastewater issue that does not fit any other call types

42
Q

Wastewater Other (dept)

A

Wastewater

43
Q

Water - Low Pressure/No Water

A

waterline employee will be sent out, they should notify dispatch if any work is being done that might cause the issue prior to starting

44
Q

Water - Low Pressure/No Water (dept)

A

Waterline

45
Q

Water Other

A

waterline emergcy that does not fit the other standard call types

46
Q

Water Other (dept)

A

Waterline

47
Q

Water Main Leaking

A

callers report water bubbling up from the street or sidewalk or they mat report a confirmed water main broken

48
Q

Water Main Leaking (dept)

A

Waterline

49
Q

Water Meter Leaking

A

water meter is similar to manhole but is smaller and typically located on the sidewalk in from of the residence. callers usually report that the meter is full of water

50
Q

Water Meter Leaking (dept)

A

Waterline

51
Q

Water Not Clear

A

caller should be instructed to first turn their water on and let it run for a few minutes to determine if it will celar up on its own. commonly occurs if there has been some type of repair in the area. if the problem persists contact waterline employee

52
Q

Water Not Clear (dept)

A

Waterline

53
Q

Water Turn Off/On

A

reports that some type of leak needs their water turned off for repairs. if the leak is inside a structure and is causing flooding to the structure the FD can be dispatched. waterline can also respond to turn services back on after repair has been completed

54
Q

Water Turn Off/On (dept)

A

Waterline

dispatch (6 decks)

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