Public Trust

Question 1

Public Trust Opening

Answer 1

• The CHP is engaged in the Public Trust Initiative to enhance the trust with the public we serve to enforce the law equally, impartially and without favoritism or prejudice.
• This is emphasized in our GO: Earning the Trust of California Communities
• There are three primary reasons we must engage in this Public Trust Initiative;
  o Public and officer safety is built upon mutual trust.
  o Public support is essential for safer communities.
  o Provide an opportunity for the CHP to assume a Leadership Role in building a public trust framework that could serve as a model to others.

Question 2

Public Trust

Answer 2

• As an example, the Department embraces;
  o Individual Evaluation; evaluate our own attitude and actions from the perspective of the people we serve.
  o Respect and Dignity; Understanding that respect must be mutual between law enforcement and the public.
  o Unified Vision; Department officials and patrol officers working together to make the CHP the most respected law enforcement agency in America.

Question 3

Public Trust

Answer 3

• Also, the Department strives to follow the tenants included in our Mission Statement and Strategic planning by;
  o Protect life and property
  o Provide superior service to the public and assistance to allied agencies
  o Enhance public trust through community outreach and partnerships
  o Demonstrate integrity and respect during each interaction with the public
  o Demonstrate departmental integrity, transparency, and accountability
  o Proactively develop meaningful professional relationships with community stakeholders
  o Identify and respond to the specific public safety needs of communities and stakeholders
  o Promote our services and accomplishments
  o Expand outreach programs such as:
   Explorer post,
   Senior Volunteer program
   Start Smart,
   And Others

Question 4

Public Trust

Answer 4

-	And Continually:
o	Invest in our people 
o	Identify and respond to evolving law enforcement needs 
-	It is also listed in our management philosophies of;
o	Public responsibility 
o	Leadership and innovation
o	Organizational development
o	Personnel development
o	Command accountability

Question 5

Public Trust

Answer 5

As a Lieutenant, in order to support the Departments long range public Tust Program, I will:
- Ensure Officers are adhering to their Oath of Allegiance, Code of Honor, and Code of Ethics.
o Annual review per policy
- Be engaged with my employees to ensure that their conduct is always reflective of our Professional Values (CHP PRIDE) and Organizational Values (REEF).
o Causal discussions, in Briefings, SROVT’s Ride a longs
- I will make sure they are knowledgeable about USE-OF-FORCE and PURSUIT policies
o Quarterly review of policy, annual certifications, use of force laws
- I will make sure progressive discipline is being utilized emphasizing preventative actions
o Blue Team, 100 forms, 112’s
- I will also ensure we have a proactive PIO and maximizing the use of Social Media to highlight our services with approval from the COMR (Community Outreach and Media Relations) per GO 90.1
o Daily briefings, assignments, weekly updates
- I will utilize COMR by going through the appropriate channels for resources during community events

Question 6

Public Trust

Answer 6

I will focus on Community Outreach Programs outlined in Policy (SPEED CLIME) by;
- Support area community outreach philosophy
o Community events, stakeholders,
- Partner with allied agencies and organizations
o Review of MOU’s, establish working rapport
- Ensure personnel are knowledgeable and use community outreach daily
o Review of policies, special presentations (COMR)
- Evaluate statistics to identify concerns and focus on resources
- Discuss meetings on training days
- Communicate with community and respond to issues
o Board of Supervisors meetings, community clubs, city council meetings
- Learn about community
- Include personnel in problem solving,
- Media relations to publicize programs
o Social media accounts, coffee with a cop, etc.
- Explore options of Community Oriented Policing and education Programs

Question 7

Public Trust Closing

Answer 7

I understand how a single incident can negatively affect the public trust we have established with the community we serve. I will ensure we demonstrate departmental integrity, transparency, and accountability. I will also ensure Officers are adhering to their Oath of Allegiance, Code of Honor, and Code of Ethics. I will be engaged with my employees to ensure that their conduct is always reflective of our Professional Values and Organizational Values.

As a Lieutenant for this Department, I will ensure the importance of the public’s trust in the Department is conveyed to all employees during training, annual evaluations, and periodic discussions on the topic.