PTT 11 Flashcards
The term ___________ refers to the line of division that exists between various managerial positions in an organization.
Levels of Management
This level of management consists of an organization’s board of directors and the chief executive or managing director.
Administrative, Managerial, or Top Level of Management
roles and responsibilities of the top level of management
*Laying down the objectives and broad policies of the business enterprise
*Preparing strategic plans and policies for the organization.
*Establishing controls of all organizational departments.
*Providing overall guidance, direction, and encouraging harmony and collaboration.
The branch and departmental managers form this middle management level. These people are directly accountable to top management for the functioning of their respective departments, devoting more time to organizational and directional functions.
Executive or Middle Level of Management
The roles and responsibilities of the middle level of management
*Forming plans for the sub-units of the organization that they supervise.
*Participating in the hiring and training processes of lower-level management.
*Evaluating the performance of junior managers.
*Inspiring lower level managers towards improving their performance.
This level of management consists of supervisors, foremen, section officers, superintendents, and all other executives whose work must do largely with HR oversight and the direction of operative employees.
Supervisory, Operative, or Lower Level of Management
The roles and responsibilities of the lower level of management
*Assigning jobs and tasks to various workers.
*Guiding and instructing workers in day-to-day activities.
*Overseeing both the quality and quantity of production.
*Maintaining good relations within lower levels of the organization.