PTSInet Flashcards
1
Q
What are the three things you need for a hardware quote?
A
1) A list of their equipment (or service tags for dell) 2) The SLA requested 3) The Zip Code where the equipment is located
2
Q
What is the elevator pitch for Pyramid?
A
Pyramid Technology Services:
1) Sells new and refurbished networking and storage equipment, along with the professional and maintenance services needed to keep them running at peak efficiency.
2) In recent years we’ve expanded to include:
a) Cloud
b) Software Support
3
Q
What “Hardware Support” Services does Pyramid Provide?
A
- Hardware Maintenance
- PTSInet – Cisco Smartnet alternative
- IT Asset Disposition Services
- Leasing and Rental Equipment
4
Q
What On-Site Services Does Pyramid Provice?
A
- Professional IT Services
- Data Center Moves
- Legacy System Virtualization
5
Q
A